Leave a Review Marvel Collect! by Topps
Lost my entire account. Will not spend more $
I started playing soon after the game launched, and through trading and $ spent, I built a pretty impressive collection. I then stopped playing for a significant length of time (probably more than a year). I decided to get back into it, and when I tapped the icon on my Home Screen, I was asked to provide my login info…which I did. Somehow, logging back in reset the game, and all of my previous collection is now gone! I contacted tech support and are able to see ALL of my info from the other Topps card trading apps, including the Star Wars card trading app that I joined well before the Marvel app. My user name and email is the same for all the apps, and the one they can’t seem to locate is the Marvel app. So my entire collection that I spent years building is gone. All I have are the cards that I’ve accumulated since logging back in. I just deleted the app entirely, and will not spent any more $ on any of the Topps apps.Show lessvikingfam1
Developer Response
Hi there, I am so sorry to hear you are having a problem, please contact the support team via in app chat by visiting your setting menu and selecting support or by sending an email to marvel@topps.com.Love however
So I downloaded this app within the past half a year and growing up collecting cards. It’s very nostalgic and doing this whole coin to purchase packs I mean I understand the process of it and no doubt I had to spend some of my money to buy diamonds and coins so I can get some rare parts now the reason why I’m only giving those three stars at the moment is because the rewards of getting coins, when watching videos has been very not consistent shall I say. I’ll watch a video and when I tap the “x” it won’t show that it gave me the coins for watching videos. And this has been happening. More often now and I mean again are there free coins but it’s still time out of my day to do one and it’s to the point where I am pulling the hair out of my head because I know that I’m missing more than what I am doing for this app. If someone can fix this, that would be great and definitely would be a five star app in my opinion but right now like it’s just been going on for months and I was hoping that yours would patch this up before anything else really. Thanks for your time again love the app just the rewards for the coins is getting on my nerves.
-FridayShow lessFriday {ningning}
Developer Response
Hi there, We truly appreciate our fans who express an interest in improving our apps! We have passed on your feedback to the appropriate department. If you have any questions or concerns, or additional feedback, please let us know by emailing marvel@topps.com.Fun way to scratch that collectors itch
I grew up collecting cards, comics, coins, stamps… you name it. I’ll admit, that at first, I thought the idea of a digital collection was silly and too abstract. But the more i thought about it, where are my physical cards? Tucked away in binders and boxes. While there was always something satisfying about putting those last cards for a set in a binder, there is also something kinda liberating about allowing the app to sort, organize, and store your collection. Also, being able to trade w people to complete sets is very fun and satisfying. Granted, you have to weed through a handful of greedy vultures on the trade market, there are plenty of honest, even generous ones out there. Lastly, you don’t have to break the bank to play this. There is the option to spend, if you see a set that really catches your eye, but plenty of fun cards and complete collections can be had by accumulating free coins, fusing cards, and completing challenges.
Ultimately, a fun way to pass time on the train, the waiting room, wherever you mess around w your phone.. except that you actually feel the sense of owning some assets w some value at the end of the day, as opposed to just high scores in a game.Show lessmjs1999
Developer Response
Hi there, thank you for collecting with MARVEL COLLECT. We love when our collectors share their experiences in app with us!Fun but issues
I’ve been on this app off and on for years. It can be a lot of fun but can also be very frustrating because of what I hope is just dumb luck, frustrating business choices and because of software bugs. First, it’s really frustrating how hard it is to build up coins after you blow your bank to get your favorite sets completed. It seems like lately the free coin ads you can watch have been even more scarce than usual. I find myself staying up until 1 or 2 AM ET (the best time to get a steady flow of ads, I’ve found) just to watch a bunch of ads so I can get more coins. I get that you need to make money so that’t why ads aren’t always available. However, when the ads are available I find that I don’t always get the coins I’m supposed to get. I think I just watched like 5 ads before I noticed my coins hadn’t budged past 83k 😭Show lessNerdy Pete
Developer Response
Hello there, We truly appreciate our fans who express an interest in improving our apps! We have passed on your feedback to the appropriate department. If you have any questions or concerns, or additional feedback, please let us know by emailing marvel@topps.com.Must spend a lot of money
I’ve been using this app to collect digital cards for a while and the only way I have gotten close to getting some of the ones I want is to spend more and more money. It’s too hard to get all cards you want especially certain sets. I spent over $100 last month on one set and only got a few of the cards I really wanted from that set. The only way to complete most sets is to spend money. The artwork for the cards is cool and I like the motion cards, but it’s a money trap. I wouldn’t get started unless you don’t mind spending a bunch of money for digital cards.Show lessmarvelsoul
Decent app, bad drop rates
I spent 23dollars or so buying 7000 diamonds. This got me 28 spurt packs of ten. Epic card drop rate 1:15. Out of 28 packs I got 0. I spent another 23 in another account and got 1 out of 28 packs. So their drop rates on the epic and super rare cards during the big limited editions of 250 are no where near as advertised. The last 2021 update have absolutely been horrible. I would presume they will keep getting worse over time. So play it do t spend money on the gems because you won’t get any. 50 bucks you might get 1 in a set of 15. Other than that it’s really cool.Show lesssteveo2233
Money sucking game
This game gives out free coins for players to have the chance to get cards. However, their free coins are given out as 1000 or 2500 one at a time, and you have to wait for hours in order to get them. The card packages usually cost at least 2500 or 3000 coins each time, some may only give out 3 cards at a time. Not to mention their odds are at least 1/6 for Uncommon sometimes, and 1:15 for rare. So basically the free 2500 coins give you ONE chance to collect cards and most likely you don’t get anything exciting with that one chance. In another words, you are forced to purchased their “diamonds” in order to have some sort of guarantee to get a rare card. This makes the game not as exciting anymore. Very disappointing when keep getting base tier cards only, then need to wait for an hour at least to hit a button again in the game.Show lessit.em
Cash grab with flair
Since the most recent update, it’s almost impossible to get “hits” with the free coins. You have to spend a ton of $ on diamonds to get rare, super rare, and epic digital cards. Might be worth it if you were getting a physical card. Even with purchasing diamonds, I still get a lot of duplicates. This makes it near impossible to complete a series. Especially since many traders are greedy and want 2:1 trades for cards even though cards have same value or they want offers for cards they own for well above digital card value. The added flair animation doesn’t make it an easier pill to swallow that you are still getting a TON of base cards and duplicates with coins AND diamonds. I have over 7k digital cards. Approximately 6,850 of those are DUPLICATES!!! The published pack odds for hit inserts are waaay off as well = Topps money grab. Better off buying/trading on upper deck epack site. At least you can get physical cards for your $ with upper deck!Show lessBummed Card Collector
Developer Response
Hi There, We're always working to find the ideal balance for pack availability. Your feedback can help us make Marvel Collect! better. Please feel free to voice your concerns with our Customer Support folks at marvel@topps.com. Looking forward to hearing from you and clearing up your concerns.HATE new pack opening!!!
I dislike the new card opening SO MUCH that I'm taking time to vent about it in a review. Why on earth would I need to see the cards I'm opening TWICE at one time taking up so much time to just open anything. It also looks like a casino game, I hate casino games, and don't want to use an app that looks like one. This update makes me hate the whole point of this game : collecting cards. And on top of that it's also horrible for the mind, it's so distracting having two things happening at once when you open a pack and see your new cards displayed in the center of the screen but also at the bottom and it's slower than before as well, so instead of actually seeing your cards as you open them in a simple enjoyable experience you get a bunch of flashing confusion and you try to tap through even faster so you don't even see the cards at all, you just want the horrible experience over with!! My dislike of this new update with the change to pack opening that looks like a cheap, slow, annoying casino game may outweigh my like for collecting cards. That's pretty bad. And this goes for all the other topps card collecting apps with this same update as well.Show lessgirl nickname girl
Developer Response
Hello, We truly appreciate our fans who express an interest in improving our apps! We have passed on your feedback to the appropriate department. If you have any questions or concerns, or additional feedback, please let us know by emailing marvel@topps.comHORRIBLE customer support
Hello,
Beware of marvel topps customer support. I used to play this app years ago and wanted to come back to it. Unfortunately i am locked out due to it being connected to Facebook. I have deactivated my Facebook and don’t plan on reactivating it. I was able to get my old TOPPs slam account disconnected from my Facebook, and have attempted to do the same for this app. Not only have I provided proof to confirm my identity but forwarded this to them twice, and they still respond back asking me to log in to the app to confirm my identity. I have screenshots showing that they have emailed the email address In question proving that the account is connected to the email address. WHY DO YOU THINK I’M EMAILING YOU ALL IN THE FIRST PLACE? Customer support is blatantly ignoring everything I have said and refuse to help me at all. That is one whole year of my life and countless hours of collecting I will never get back. I’m so upset I want to quit using this altogether. I highly urge you all to stay away from this app if you need help with anything at all!!!Show lesstxshorns45
Developer Response
Hi There, We're sorry to hear that your recent Customer Support experience was not as satisfying as desired. We would love to hear from you again at marvel@topps.com so we can work with you and to fully resolve your issue. We look forward to hearing from you!
