WeHealth Telehealth User Reviews

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Leave a Review WeHealth Telehealth
  • Crooks they don’t care about your health

    I had an appointment with Dr William Carr Jr, PA three months ago. They went over my medical history and confirmed that the medication that I needed I have been in for years. I asked for 5 refills. They only put in for one. I called today and asked for a refill and explained that only one refill was attached to the script and it was used. They are trying to force me to book another appointment for the refill. I requested for the doctor to call me back. They stated that the doctor will not call me back or even pull my file until I book another appointment for them to bill insurance. Stay away!!!
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    Developer Response

    We're sorry to hear about your dissatisfaction with our services. Unfortunately, we are not able to solve it here, please give us a call at 888 525 0650 and request to be directed to the manager so we can review this particular issue. At times, our providers are not able to provide refills in the length of 5 months depending on medications simply over telemedicine. Most times, medications as therapeutic need to be evaluated in an office environment prior to prescribing them for a long-term chronic illness. This is done to ensure there are no side effects and the therapeutic is suitable for the patient's chronic condition. We hope to hear from you, kindly send us an email at complaints@wehealth.nyc so we can find a way to care for you. Thank you for your feedback and have a nice day!
  • Nice and helpful App

    I really like the style of App, it looks very professional, so does the service it provides. It has something to be improved though, no doubts the app can really help people.

    Developer Response

    We're so grateful that you took the time out of your day to share your review with us Amy. It has been our absolute pleasure to provide you with the best healthcare. Feel free to contact us at 888 525 0650 whenever you have inquiries. Thank you again and have a great day!
  • Great and fast service !!!!!!

    I had some medical issue on Friday night, I called WeHealth and was connected to the doctor right away. The doctor prescribed a medication that amazingly was delivered to my home in 2 hours. I was very happy, not going to the emergency room, waiting for hours to see a doctor, and not getting the medication after all. Thank you!!!
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    Developer Response

    Thank you for taking the time to review our services! We are so glad you had a great experience with our app and were able to access the medical help you needed.
  • I am sold

    I went to the local Urgent care and the line was way to long. I found this service and in 15 min I am done with my visit and now just waiting for my meds.
  • Great app

    Great app, easy to use, amazing doctors. My experience was awesome!
  • Easy to get in touch with the doctor

    I used this app to get in touch with a doctor when I had a medical issue. I was connected with a nurse who noted my details and then was connected to a doctor. With covid, I don’t want to especially go out and visit a clinic if it can be solved over phone and I can be prescribed the required medicines. Thankfully my insurance was accepted so it was great for me!
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  • Fast Service!

    Was feeling a bit under the weather lately, and it only seemed to get worse. I was unable to take a trip to the doctor, so I instead tried this app. I was able to get connected to a doctor fairly quickly and get medicine prescribed. I was surprised by how easy it was to set up insurance and everything through the app. Life saver!
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  • So easy and efficient!

    This app has made it so easy to reach doctors I love it so much! I normally use Kaiser but this app is wayyyy faster I had no issue reaching a doctor! Thank you so much for this app keep it going!
  • Extremely fast and easy to speak with a doctor

    This app is honestly incredible! I waste so much time and energy trying to get a video appointment with my doctor or even a nurse at Kaiser. I will definitely be utilizing this app more. It literally took 20 seconds for a doctor to answer. And they’re even open till 10pm and after that they have emergency doctors on the line just in case. This has seriously changed the way to reaching doctors and getting the help you need quickly with little effort. I recommend this to everyone!
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  • Easy and affordable

    Unbelievable that they have a monthly subscription to see the doctor. Paid $25, had initial consult with a prescription, then a follow up a week later. All without an appointment. Staff and doctors were really great.

    Developer Response

    Thank you so much!

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