Leave a Review Brightwell
Customer Service
Understanding, patient and friendly customer service. The error was on my side, although I was positive I did everything correctly not realizing dual status in my account setup. Myla was extremely helpful and provided clear, timely instructions and responses to aid in my setup and resolve.Sese&Tara
Outdated system
Do not use directpay on this apps
1. You will get lower conversion rate compare to western union
2. It took 2 weeks to process the transfer from direct pay
Very disappointed for the service.Azizkado
Facial Recognition
Please please please get rid of or update significantly that facial recognition login process. PLEASEPrincOneil
The worst bank app
This is the worst bank app, facial recognition, it's the worst part. not recommended.041577pazpazponROBERT
Nightmare
Application is nightmare, face recognition is enough to drive you crazy.mattheoK
Easy to use
Easy to use, money gets home quickly.cb_12_cb
Developer Response
Thank you so much for the 5-star rating!Very bad
With iPhone X it not works it always say connect time out..for that I have to get one more phonecard holders
Try to change your faceID
I hate your faceID 😩catinga24
Get your questioned<sic> answered
Onlined accessed to accounted has been locked me outed for several year now. Bank said they never ask online for passwords but instead ask for info which could be used to reset my password, which is basically the same thing. Pot, meet kettle⚾️ Only reason this app gets one star from me is because it installs on my 4s, though I'd take it back because the app never actually opens.Show lessRÿáñ Túçk
H206!
Dreadful app with bugs in it that doesn’t let you transfer money. The feedback given was to lower the amount of money transferred so that they could charge numerous times for transfer fees in order to transfer my money out or too use the web based service.
This app is not fit for purpose.H206!
