Leave a Review IdentityForce
Too buggy
This app needs a lot of work on bugs. Especially with the new iOS 14. Not sure if maybe that has something to do with it. When I first installed it I set everything up then every time I tried to open it after that the app crashed. I had to uninstall it then reinstall it. Also, when trying to input my bank accounting information (account #s etc) it said error. Then made me input again. Then after about 3-4 attempts it finally said it was saved yet continued to say error “you need to enter a routing #” smh lol! I don’t know if there is a lag or what. One star do not recommend lots of room for improvement. How my supposed to trust you guys for protecting protecting my eternity if you can’t even create a decent app! Unacceptable!!Show lessesn0707
Not that great. Needs major overhaul!
The app has such basic and limited information and functionality it’s not really that helpful. Time for a major overhaul!
Also, when are you going to make your website simper and easier to use? And provide easier to understand and clearer information about connections and when the login credentials break and/or are reset? I just discovered most of mine were broken and I had no idea. Why would you not tell us? Isn’t that the point of your monitoring???Show lessOurcobra
Great service
I really appreciate that my information is being watched over and I think the alerts are fast and helpful. The latest app update is great. New phone scan included lets me know if anything funky is going on. Love the all clear messages whenever I use it!JB5533
In love it!
I literally sleep better at night knowing my info and identity are protected and monitored around the clock. After having someone scam me out of person info of mine, I had no idea what they might try with it. I've seen it happen before personally, and I'll be damned if I let it happen to me. Thanks u guys!Show lessCaestorel
App update crash
Since new update app won’t openEnergy823
Buggy App and Web Site
For the past several months, I’ve been getting financial fraud alerts that I’m unable to read. It says “Server Error.” Every time I called customer service, starting months ago, customer service acknowledges the problem but tells me to wait for a few weeks for a fix, and call them again if it still doesn’t allow me to open alerts. So, there’s “financial fraud”, but I can’t open the alerts in the iPhone app AND on the web site to see what financial fraud is occurring. Scary. Today, I went in to Manage Account and cancelled my account.Show lessholosys
Doesn’t do much.
This app basically just lets me know when a sex offender moves into my area and when I spend money over $300. I get more alerts from the credit bureau monitoring services and credit karma regarding things that actually matter than I ever do from this. I cancelled and went with Experian. I like that it’s now possible to lock all three credit reports with the touch of a button through their respective apps. Experian is the only one that costs money and it’s been so helpful that I don’t even mind.
Identifyforce was meh.Show lessBluePHX
App Functionality
Two issues I’ve experienced with this app as of late. I don’t receive badge notifications on the icon any longer. Also, after I read an alert and go back to the main menu then the alert still shows unread. I have to open the alert several times before it gets marked as read. I have checked for the latest download and I have an iPhone 8 Plus with iOS 12.3.1. Please fix this!Show lessNHV10
Set Up Easier Than I Anticipated!
I called in to pay for the family plan, then they sent me a link for installation of their main program (which I did for two Mac ProBooks). I got a little excited to implement as much functions as I could that IdentityForce UltraSecure+Credit can monitor. So much so, that I also downloaded their phone app, which works also pretty good so far. I feel confident and happy using IdentityForce.Show lessASHR2K
Feel scammed
Am I the only one who feels as if I’ve been scammed out of my money? I’ve purchased their basic monthly subscription along with a credit report and immediately after which, the pages fail to load. Seems like a scam to me. Those purchases I feel are all at a loss. The contact number is useless. What’s the app worth if one can’t even contact this “company”!? All I’ve gotten besides a dial tone is a busy tone without so much as an email as an alternate. I’ve been locked out of the login because of my failed attempts and I can’t even get a hold of this company to have it unlocked. What’s more, I only downloaded the app because for anything beyond the login within the browser, the pages wouldn’t load. All I wanted to do was protect my identity due to my recent experience of having my identity stolen and utilized for car loan and home mortgage. I was hoping this company could help me in that regard but now I realize that they probably can’t even help themselves! I hope a dev sees this because it’s been 5 months that I’ve been attempting to gain a semblance of progress with no luck. This company is supposed to be top notch what with the service they provide in the healthcare industry. I’m practically begging for help! Please help!Show lessGrunchK'nux
