Pottery Barn Kids Shopping User Reviews

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  • Good quality

    PB kids has great quality things but the shipping and handling is more than most. Should be free at some point.
  • Best decision

    I have been buying my son’s backpacks, lunchboxes, and containers from PB for over 5 years. I’ve always hitting his stuff with his name added which makes it easier for his items to be identified. They have lasted through a very active boy and they still look great! I wash the backpacks and lunchboxes in the washing machine and then let them air dry. I am now looking at adding some luggage pieces to his collection, which he is excited about!
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  • Glitchy Checkout

    Shopping experience is fine but checkout is a bit glitchy. Be aware of items you have saved for later - the app auto puts them back in your cart everytime you leave and renter the app.
  • Never works properly/ removed cart items

    This is the worst app I have ever experienced. The cart will remove and not remove items on its own. It also does not calculate the correct amount during check out. I have deleted and reinstalled the app and made sure it is on the most recent version. Nothing seems to help. This app is glitchy and not usable. Am I the only one with this problem? I have an iPhone 13 Pro and I work in software. This app just truly does not function as intended.
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  • The APP itself is surprisingly bad designed

    The App is surprisingly bad designed. It messed up all the items I put in my shopping cart. I tried to re-do all the items, nomograms etc, over and over again. I had to eventually skip the app by going back to the webpage.
  • Love your products ❤️

    I would like you to know, every time I go to order something, like lunch pack products, your company sells out before I can order them for camp and school! Please stock up all your products !
  • Cannot even see the whole “page”

    This is such a terrible app- and I thought the website was pretty bad , especially when trying to create, shop from or update a registry. Day to day shopping is enough of a challenge! All the negative reviews here from the past year at least already discussed those issues so I will just concur.
    The main problem with the app is that cannot even see the entire page on the app so cannot navigate it ! I have the most recent app version on an iPhone 13 so I don’t know if that’s an issue.
    I’m very surprised that a company like this with higher end stores has such terrible websites and apps
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  • ❤️Pottery Barn

    I absolutely love Pottery Barn and the quality of everything you carry. Love your sales as well! Keep doing what your doing!
  • Shopping

    Easy shopping and great products
  • No iPad. ApplePay experience is frustrating

    ApplePay failed constantly. My partner is the smartest person I know and she was easily confused during checkout process.

    Lack of iPad app is disappointing because the AR features are much better on a larger, more shareable device like iPad.

    Prices are what they are, and white glove service is appreciated. But the technical, “designed and works well” aspects of this app are bad.
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