Pottery Barn Kids Shopping User Reviews

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  • Difficult navigation

    Very hard to navigate between shops. Hard to figure out how to search even
  • Terrible interface and slow

    While I’m a big fan of the products, the app and website need so much. The app is quite slow and add items to the registry have a long lag, especially if you’re trying to add personalized items on. Needs a lot of work.
  • App doesn’t work

    I can’t even see my Registry items. The app just flat out doesn’t work. Terrible.
  • Frustrated future mom

    Was excited to use this app but it constantly logs me out and despite telling me I am eligible for a completion discount, won’t let me access the discount when I add items to the cart. Also, when I clicked several products that I wanted to add to my registry the app would log me out and I couldn’t add them. Finally went to the one physical store in Southern California to add items. Frustrating at best. Have similar issues on PB Kids website.
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  • Baby checklist disappeared

    No idea why but baby checklist disappeared for me with this last update. Can anyone explain this bug?
  • App is garbage

    You have to constantly sign in every time you want to add something to your registry. If you add stuff to your cart from the registry, it makes you sign in to see the cart and then it says it is empty. Beyond frustrating. There are way better registry apps out there.
  • Completion discount

    The completion discount will not work even though I clicked redeem and it says it’s active.
  • Love PB but the app needs work

    Trying to do a baby registry and the app keeps crashing or making me sign in repeatedly to save each individual item, very frustrating
  • User experience needs work

    The app is okay.. there are a couple of bugs that are just annoying enough to make me not live this app.
    - user must log in every time a new item is added to registry
    - once item is added to registry and user selects “continue shopping” the user must hit the back button 3x to get back to the item list
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  • Horrible app

    Don’t bother. App is horrible and I ordered a rocker for my nursery in April and it’s expected to deliver weeks after my due date in September.

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