Leave a Review Pottery Barn Kids Shopping
App?!? Say no more
I’ve been saying for the longest how I wish PBK had an app. It’s user friendly and convenientlwalrerscheid1
Website has so many glitches!!
So frustrating, before you could even check out notifications were popping up the item was no longer in stock! Then the page continued to load over and over again.. having to sign out and sign back in to find out more items were unavailable. Ridiculous!!!!Sassafrass02
Bad customer service
Every time I call the person on the phone is not knowledgable about products. They also do not have a good return policy. Your monogramming department is awful. Pro it’s shipping from warehouse or another location didn’t have matching monograms getting Christmas stockings from PB was a complete nightmare. Now I’m having an issue with a toddler rail being non compatible. I’m stuck with a toddler rail that doesn’t fit and had to pay shipping $70 it’s ridiculous that you can’t help your customer out. Very disappointed in overall attitude and service of this companyShow lessbayshoregirl
App seems much improved
I used to have to log in even if I was already logged into the app. Seems lik they’ve made some improvements in the appDajordan
Well done pottery barn!
Loving the upgraded version of the pottery barn kids app. It’s so on-brand! I love the collaborations and I love how easy to find what you are looking for - from the rooms that they have curated. I want to buy it all. I am hooked - My new destination for kid shopping!!iPhone-user2101
Terrible for registries
It won’t recognize that we have a registry nor does the registry appear in a search despite the fact that both work fine through a browser, so the app is completely useless for managing a baby registry.Daniel5000
Glitchy and hard to use
There should be a corner icon to add to registry or cartPootay Tang
The app is not good
This app is not good at all, it won’t allow me to add a registry. Then, when I keep entering my information it keeps deleting it.Rojaniaaaa
Slow, glitchy, logs out
Even though I have "keep me logged in" selected it will sometimes randomly log me out, crash, run slowly. Would rather support them then some of the big e-commerce sites but the app has been way less reliable8876128493745
Why is it so difficult
To add items to the registry both on the website and the app?! I press “add to registry” and it just says “…” loading forever.Itisme122
