Below standards
The application has the functionality it probably needs, but the user experience is fragmented and less friendly than every banking app I use. The “recent activity” doesn’t update or show a scrolling list going backward in time; it simply appears blank much of the time despite what most people would think of as “recent” usage. The turnaround of seeing transactions post is a bit slower than many banking apps for the same vendors when I use the card linked to this account instead. The statements are the best way to review transactions, and you can’t select a date range to view or dig into individual transactions in the app. All in all, lacks the function to use it for keeping personal tabs on a commercial card which, by design, is not in constant use.
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Easy to use
I have updated the app and noted the changes implemented. Fixes have been put in place and have no problems using it.
Extremely useful for when I was travelling for work, the alerts are great as I received them on low limit, every transactions.
Thanks.
Extremely useful for when I was travelling for work, the alerts are great as I received them on low limit, every transactions.
Thanks.
Expect better from a bank
App is slow and have to tap many times in username and pw box to try and get keyboard up.
Commercial card app
Commercial card app is fit for purpose. Once you log in, am able to use biometrics going forward. Able to see my balance for the commercial card. Helpful instead of logging onto their desktop application.
I Wish I Could Use JPMorgan
Only reason I have the app is because I have an employer issued Citibank card otherwise I would delete the app and cancel the card. Can’t make recurrent or automatic payments. Every payment must be manually scheduled (however, I was told by Citi that was a requirement of my employer so they may deserve a pass on that). App doesn’t update regularly, took 47 days for payment info to appear but only 3 days on website, purchases usually take 5-9 days to appear on app but 1 day on website. Balance due doesn’t change until after payment has been processed so app still says I have a balance due 2 days after I make payment. I accidentally paid twice because there was nothing to indicate I had made a payment prior. Since there was no info about prior/pending payment I mistakenly thought my payment hadn’t been accepted or something similar. So the app lets you overpay again and again. The biometric login constantly turns itself off forcing me to manually enter my password and then turn biometric on again. Never had any of these problems with the CitiMobile app so why is the CitiManager app a piece of crap? I wish my employer never switched from JPMorgan
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Too many bugs
The log in function is very temperamental. I click in to the bar to enter my username but it doesn’t do anything, the keyboard doesn’t come up so I have to hard shut the app and try again
Terrible banking app
Continual technical issues making it very hard to log in, including asking security questions every single time. Basic operation functionality is apparently a stretch
Poor quality minimal features
Prompts your connection is not secure you must update. There is no upgrade so this app does not work
Indicative of poor quality and so and untrustworthy financial app
Missing info on how to pay bills.
Indicative of poor quality and so and untrustworthy financial app
Missing info on how to pay bills.
