Leave a Review FPL
Puzzling aspect about the FPL app
Really enjoy the FPL app and hope FPL will keep and possibly expand its features. The puzzling aspect about the app is that I use it daily and, about every third or fourth time I use it the app, it opens but the display is totally blurred and unreadable. It remains blurred with repeated close and opens until I reboot my iPad or iPhone. I do not know if other users of the FPL app have similar experiences with the app.
New features: It would be great if FPL could expand the app to include optional notifications sent to users for things such as daily power usage exceeding some user designated thresholds.Show lessMarshViewer
My opinion
Finally my account is easily observed and able to pay with a push of a button.! I appreciate the reminders as I am a very busy person and I can have paying my bill slip my mind.! I don’t have direct pay monthly but this is the next best way for my needs... It’s worth downloading the app and if you don’t like the app Delete it...!Show lessPayFPL
Power outage
We had an inexplicable power out in our condos recently. The first responder was there within 20 minutes and had 1/2 of the units up and working within an hour. A new transformer was needed and a truck with the new part was there and had us all back on line in less than 3 hours. The workers were very informative and extremely friendly. A great job!Show lesslarrycro
Wish every App worked like this
This App is very well designed. The information is concise, easy to find, easy to visualize.
Very obvious when you do things that increase or decrease your power bill, as you can track daily usage, and very easy to tell when there isn’t much you can do about it, as the usage tracks with outside temp. It’s clear that our A/C is the biggest draw. Great tool for customers.Show lessRolo108
Vero beach utilities
Thank God FPL Purchased our lousy electric company located here in Vero Beach. It’s the greatest thing that ever happened to us. I sat and waited year after year and could not wait until FPL Agreed on a contract. You have a classy company. Your online service is outstanding. The extra extra amenities that you offer is just really good. When Vero Beach utilities operated here in Vero, they had no website. It was absolutely ridiculous. I actually look forward to seeing my bill because I know that you’re not ripping me off. There was 10 trucks from FPL a year ago in Vero Beach at a Winn-Dixie. They were getting ready for a big storm. You also had about 40Pieces of equipment at the Humane Society parking lot on Route 60. I was super impressed to see all the vehicles prepared for the storm. I never once seen that with Vero Beach utilities. Thank you so much you guys are amazing.Show lessJames B Vero Beach, Fl.
Love it!
I have always lived in “all inclusive” apartments before, so when I moved in June it was the first time I ever paid for my own utilities.
I was very happy with how easy it was to get my power set up and going, and now I can check and monitor my account at any time! Love that!
I REALLY love the “usage” tab where I can see how much power I’m using, the average price per day I’m using for that bill cycle, and the projected bill for the month!
Thanks for making all these things so easy for us!Show lessPowerSocks
Great App!
Very easy to navigate and find everything you need. Lots of options to pay your bill which helps a tremendous amount also!Tylrcm
Information available
Having the chart of the energy usage available on the statement is great ! It’s easy to follow and helps me see how much energy I’ve used so far on this statement compared to what I’ve used in the past months. I love it, it teaches me to pay closer attention to managing my energy usage. I’m glad it’s available, I don’t have to call customer service for answers. Truly it’s an outstanding way for customers to save money.Show lesstamella mann
To FPL review disappointing
I’d normally rate higher but with virus. Bank been closed. I’m disabled and use debit card for SS. I guess you don’t like that. I had cash, sent person to bank, which was closed. If you would take a SS debut car I could easily set up regular payments. So now bank wants $36 you want $30 and $5. All because of virus. Not friendly way to take patrons of 50 years. Disappointing, you don’t care because it’s monopoly. To be fare you should refund that money. Pnc bank closed I can’t go out. I had my payment to you on time. Always same date. This extra money comes from medicine, thanks for your kindness of disabled. NOT!Show less2foggy4
The Best Electric Co by far
We have moved down to Florida from Ct and now have FLP for power. What an amazing entity. They don’t rob you for one thing and that is probably the most amazing feature to getting this service as opposed to having the one we had in Ct! I actually dont mind paying my bill down here. We also feel comforted with the fact that we do not feel threatened to just put on another light to see better for fear if getting screwed on our bill to do so!!
Awesome app to view and pay my bill or reference aspects on it as well! Thank you FLP!!Show lessLynn T fr Ct
