Leave a Review Hostaway Channel Manager
HORRIBLE
The app is awful. The company is awful. They say they’re “updating it with new and exciting things every week” but the reality is they’re fixing all the bugs constantly. The app doesn’t reflect what their program on the computer does whatsoever. Oh and not to mention, the customer service is atrocious. They’ll get back to you days later with one response. When you respond to that, be ready to wait another few days before you hear back again! Unfortunately if something is actually going wrong you can’t rely on them to be there to help you through it. Also, their prices are 5 times as much as their competitors for absolutely no reason. Do yourself a favor and go to Smart Bnb or literally ANY OTHER company that does this.Show lessGreyStorm0314
Great PMS!
My company, Stay Rogue, is using this software and we really like it. It provides everything we need and the onboarding process was great! The app could use some work but I know they are working on making it better!Stay Rogue Co-Hosta
Hostaway saves is time and helps improve revenue and efficiency
I spent a lot of time looking for a viable software to help manage my growing vacation rental booking and concierge service. Hostaway has been a great choice to help us grow our business, increase occupancy, and maximize revenue while working more efficiently.Shevy A
Not made for 2020
Very slow, lags and very glitchy. Quite surprised.Dswagerz
Value
For the cost it’s a strong channel manager tool for 10-40 apartments. Responsive team. The ui for messaging is a bit cluttered but it’s a good value.Yeaaaaaaright
Notifications keep stopping
Overall it’s a good app but my notifications don’t come through and I have to delete the app and then reinstall and hope it works. This is the 3rd time since last week I’ve done it. I’m not sure what’s wrong and all of my settings allow the notifications. They work and then suddenly stop. Please fixShow lessLaurW85
Incredible service and features
This level of sophistication in both features and personalized service is usually not possible at the price point. However host away really does both these things so well whole charging half of what did other managers charge. Best business decision I've made since beginning with Airbnb years ago.MS superuser
Who designed this app!?
This app may be great to use - it may not. If they don’t provide a means of registering, there’s no way of finding out.
The opening page provides a log-on facility, but this is no use if you haven’t registered.
Who on earth designed this app? With so many other channel managers available why would I waste time with this? Unbelievable...Show lessnigelord
Not compatible with iPhone C
Slow and a waist of company resources, make the dashboard betterByitzy
