Horrible
First it’s the slowest app I’ve ever encountered, second I can’t even see any of my providers or schedule an appt.
Why can’t the app just go directly to my chart ? Why do I have to click another tab and wait 5 hours for it to load?
This app is a complete waste of space on my phone.
Why can’t the app just go directly to my chart ? Why do I have to click another tab and wait 5 hours for it to load?
This app is a complete waste of space on my phone.
New update ruined it.
This app used to be SO helpful and convenient. Since the recent update, I can no longer see future appointments that I know for a fact are scheduled, I constantly get false notifications of “new messages” that don’t exist, and I can’t even view past appointment summaries because the text overlaps and it usually doesn’t load the appointment that was selected anyway. Until they decide to fix the issues, all the app is good for is viewing test results.
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Poor Password Reset System
Can’t remember my password because they won’t let me use my normal password because it doesn’t meet their criteria. Why is a four digit PIN number good enough for my bank account but this app needs an elaborate password? Then I have to call the 1-800 number to have it reset because I can’t remember how I modified it. Just text the messages in my chart to me it would be easier.
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Much improved!!
This app is soooo much better than it used to be. I can get my appts and visit summaries so much faster. I love being able to check in for my appts and also transfer them easily to my calendar! Way to go!!
Awesome facelift but it doesn’t load
I love the redesign of the app but it takes forever for the different screens to load and some of them don’t even load correctly. For example, when you go to Appointments it says I don’t have any upcoming appointments, but I do. And when I go to the Past Appointments tab it takes a very long time to load, but it does load everything correctly.
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Much better!
Not sure why everyone so bummed out 🤷🏼♂️I now have a “useful” home screen with information that’ll actually use to manage all my tests. All my appointments are at tip of my fingers... plus all my test results are available ALWAYS within hours, yes even with the new version. Not a fan of all the colors but hey I’m here for all the information it provides me
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Do not like the new version
I don’t like this new version it does not let me see who all of my doctors are it only lets me see primary doctor I like to know who they are are I cannot get the information that I got with the old one it is a disappointment that I can’t get everything that I used to
New Version is HORRIBLE
I loved the original version of the app...it was lightning fast- easy to use- information was updated in a timely manner and accurate.
The new version takes FOREVER to load- the heart rate graphics are nice - but I shouldn’t have to look at them for 30 seconds or more to get to my information. The app has crashed the last few times I tried to access. My list of doctors disappeared. Very very disappointed. Please fix it or bring back the original app.
And.....if I remember correctly - I was forced to update.....not cool👎🏼👎🏼
The new version takes FOREVER to load- the heart rate graphics are nice - but I shouldn’t have to look at them for 30 seconds or more to get to my information. The app has crashed the last few times I tried to access. My list of doctors disappeared. Very very disappointed. Please fix it or bring back the original app.
And.....if I remember correctly - I was forced to update.....not cool👎🏼👎🏼
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New version glitchy
Appointments section is not accurate. I had physical therapy and visits are not showing up in past appts. I also have a pcp appt scheduled in the future that is not showing up in upcoming. When I click schedule an appt I get a blank screen, and I tried to update my phone number in my profile and it would not allow me to save.
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Update
This new update is great! When can I start scheduling with more doctors?
