Leave a Review GroomTribe Styling and Shaving
Love the new version of the app
This version of the app is good in so many ways the real time shaving part is so much better and gives you more advice on how to shave correctly love the needle marker to keep you doing it write it’s good for the cleaning part as well 👍⭐️⭐️⭐️⭐️⭐️Titan ☠️
Developer Response
Amazing to hear! Thanks for taking the time to share your satisfaction. :)Electric razor
The 700 series razor has got to be the best razor I’ve ever had easy to use easy to clean and smooth on your face. Thank you guys very much.Love my M Boo-Boo
Developer Response
Hi there, thank you for your review. We're happy to hear that you're satisfied with the app. Continue to enjoy shaving!Not a bad piece of kit
It just takes a while to get used to itsimon.m.ryan
Developer Response
Thanks for the review and the feedback Simon! Feel free to reach out to us at any time if there's anything we can assist you with.It’s ok if slightly puzzling
Thanks to Philips technical support I was able to add my series 8000 shaver to the app and pair it. The app might be clearer and explain that Bluetooth pairing cannot be done until after the shaver has been added. Anyway, I let the app guide me through my shave this morning. I’m clearly not moving the shaving head in small enough circles though even when I tried to do this the app kept telling me off for not doing so. I ended up with a miserable 18% correct score. The information about remaining battery life and the number of shaves it will give me is useful. The cleaning pod support seems a bit superfluous as the pod manages the cleaning time by itself anyway. Overall it’s an ok app from my experience so far though hardly essential.Show lessMeeluanistyn
Developer Response
Hi, thanks for taking the time to leave a review. We’re sorry to hear that you’ve been having connectivity issues. We’d normally recommend reinstalling the app, and trying to reconnect it, but should this not help, please feel free to reach out to us on Facebook (@Philips) or X (@PhilipsCare), for further assistance.It is working perfectly
It is everything you want in a shaver wet or dry
Easy to clean and I really like the app it shows me that I am getting better at it and I am looking forward for a lot of great years30692
App Fails to Connect With Razor
Half the time the App does not connect to razor, even when the phone shows razor is connected to Bluetooth. Becomes a waste of time trying to connect.
The 7885 razor is excellent with very close shave.AgChamp
Great App, but Bluetooth issue needs improvement
The information the App provides is very useful and nicely designed, but fails to update remaining shaves/battery level/usage information unless closing down the App by holding bottom of screen & scrolling up then reopening. I note the App does not facilitate background App refresh - maybe this could help & be looked into by the developer. On the whole, not bad.Show lessY.A.K.
Developer Response
Thank you for your review. We’re glad to see that the GroomTribe app has been to your liking overall, and appreciate the feedback you’ve provided us with. We’ll make sure to pass this along to our product team. Should you have any additional feedback, or just questions in general, feel free to contact us via our website.Phillips shaver series 9982
The best Phillips I have ever owned. I’ve been shaved with Phillips for 60 years but always owned mid-range like 5 or 7000 series. After 3 lousy years of having changed it up to Braun 7000 I have come back to Phillips with top tier 9982 and shave is clean closest and smoothest ever. The pressure and movement sensors are great too. I never realized that I had been regularly shaving over 3 minutes each shave and that I was pressing with wrong pressure. So far I’m doing well in pressure category but poor in movement/rotation. Cleaning pod is great too. I’m using it every 4 th shave and washing under the tap the other times.Show lessEliotBG
Bluetooth
App worked fine for a while, but now unable to connect razor. I have tried re installing the app and re registering, this worked fine for first shave and now not connecting again. My operating system is up to date. I have turned Bluetooth on and off, no success. I have tried to re pair and Bluetooth won’t find shaver now. App uninstalled now!!!Show lessNetto58
Developer Response
Hello, thanks for taking the time to leave this review on the GroomTribe app. We're sorry to hear that you're having connection issues - to help resolve this, please contact us on our website or on Facebook (@Philips) or X (@PhilipsCare). Please have the model number of your shaver and your phone model readily available. We hope to speak to you soon!New Version is a step backwards
The old version was fantastic. Open app, start shaver and the app would immediately open guided shave. When finished, just put it in the cleaner and the app would immediately open the cleaning section showing how many cleans were left.
The new version? Nothing is automatic. You have to press icons and go through pop ups. Both for a guided shave and the cleaning section. Frustrating and not worth using the app now. The person that signed off on the changes does not shave or use the app.
Please fix it.Show lessGreen Merc
