GroomTribe Styling and Shaving User Reviews

GroomTribe Styling and Shaving

Philips Consumer Lifestyle, B.V.

Lifestyle

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Five stars

Awesome app and even better razor

shrewcock

5 months ago

Response from developer

Hi there, thanks for leaving this review on the GroomTribe app. We're glad to hear that you're enjoying it! If you have any questions in the future, please feel free to let us know.

Annoying app

There are so many things that I find irritating about this app. It’s not terribly good at connecting to the shaver when you want to log a clean and I’ve just noticed that if you tried to connect multiple times it actually takes every attempt off of the remaining counts for the cleaning cartridge. it also cuts across other apps if you are for example listening to some music and start it up. It doesn’t help that I’m often using it in the morning when I’m in quite a bad mood and rushing.

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DMS London

5 months ago

Response from developer

Hi there, thanks for taking the time to leave this review. We're sorry to hear that you're not happy with the GroomTribe app - we appreciate your feedback, however, and will make sure to take note of your points. If you have any questions or if you face issues with the app, please feel free to contact us on our website.

Love the new version of the app

This version of the app is good in so many ways the real time shaving part is so much better and gives you more advice on how to shave correctly love the needle marker to keep you doing it write it’s good for the cleaning part as well 👍⭐️⭐️⭐️⭐️⭐️

Titan ☠️

5 months ago

Response from developer

Amazing to hear! Thanks for taking the time to share your satisfaction. :)

Electric razor

The 700 series razor has got to be the best razor I’ve ever had easy to use easy to clean and smooth on your face. Thank you guys very much.

Love my M Boo-Boo

6 months ago

Response from developer

Hi there, thank you for your review. We're happy to hear that you're satisfied with the app. Continue to enjoy shaving!

Not a bad piece of kit

It just takes a while to get used to it

simon.m.ryan

6 months ago

Response from developer

Thanks for the review and the feedback Simon! Feel free to reach out to us at any time if there's anything we can assist you with.

It’s ok if slightly puzzling

Thanks to Philips technical support I was able to add my series 8000 shaver to the app and pair it. The app might be clearer and explain that Bluetooth pairing cannot be done until after the shaver has been added. Anyway, I let the app guide me through my shave this morning. I’m clearly not moving the shaving head in small enough circles though even when I tried to do this the app kept telling me off for not doing so. I ended up with a miserable 18% correct score. The information about remaining battery life and the number of shaves it will give me is useful. The cleaning pod support seems a bit superfluous as the pod manages the cleaning time by itself anyway. Overall it’s an ok app from my experience so far though hardly essential.

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Meeluanistyn

7 months ago

Response from developer

Hi, thanks for taking the time to leave a review. We’re sorry to hear that you’ve been having connectivity issues. We’d normally recommend reinstalling the app, and trying to reconnect it, but should this not help, please feel free to reach out to us on Facebook (@Philips) or X (@PhilipsCare), for further assistance.

It is working perfectly

It is everything you want in a shaver wet or dry

Easy to clean and I really like the app it shows me that I am getting better at it and I am looking forward for a lot of great years

30692

8 months ago

App Fails to Connect With Razor

Half the time the App does not connect to razor, even when the phone shows razor is connected to Bluetooth. Becomes a waste of time trying to connect.
The 7885 razor is excellent with very close shave.

AgChamp

8 months ago

Great App, but Bluetooth issue needs improvement

The information the App provides is very useful and nicely designed, but fails to update remaining shaves/battery level/usage information unless closing down the App by holding bottom of screen & scrolling up then reopening. I note the App does not facilitate background App refresh - maybe this could help & be looked into by the developer. On the whole, not bad.

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Y.A.K.

8 months ago

Response from developer

Thank you for your review. We’re glad to see that the GroomTribe app has been to your liking overall, and appreciate the feedback you’ve provided us with. We’ll make sure to pass this along to our product team. Should you have any additional feedback, or just questions in general, feel free to contact us via our website.

Phillips shaver series 9982

The best Phillips I have ever owned. I’ve been shaved with Phillips for 60 years but always owned mid-range like 5 or 7000 series. After 3 lousy years of having changed it up to Braun 7000 I have come back to Phillips with top tier 9982 and shave is clean closest and smoothest ever. The pressure and movement sensors are great too. I never realized that I had been regularly shaving over 3 minutes each shave and that I was pressing with wrong pressure. So far I’m doing well in pressure category but poor in movement/rotation. Cleaning pod is great too. I’m using it every 4 th shave and washing under the tap the other times.

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EliotBG