Needs a lot of work
Update: app is still extremely frustrating. App only opens half the time after the barrage of emails telling you to log in because they’ve updated your claim. When logging in, you tell it to remember you information. It never does.
This app is extremely frustrating. When uploading documents it just thinks about it and ends up timing out. You have to log in again, go to upload documents, choose your claim then go through the lengthy process of uploading again. The message center takes days to update with the process of your claim if it shows up at all. I have several that have not. I only gave it two stars because it is nice to file a claim right away through it does not work for any of my other policies like vision.
This app is extremely frustrating. When uploading documents it just thinks about it and ends up timing out. You have to log in again, go to upload documents, choose your claim then go through the lengthy process of uploading again. The message center takes days to update with the process of your claim if it shows up at all. I have several that have not. I only gave it two stars because it is nice to file a claim right away through it does not work for any of my other policies like vision.
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