Horrible company
UNUM is either predatory or negligent. This company has me jumping through hoops trying to get a straight answer to anything. It’s impossible to talk to a real person, so you have to hope you don’t miss a call. No callback, the phone number robot tells you to go to the website, no contact form - no way to communicate. They don’t respond to emails. Their claim forms are poorly designed so inevitably you put something in wrong. It’s impossible to make any progress on a claim.
My condolences to anyone trapped in working with them - I hope you can pay your bills without them during a medical leave, because you’re not getting the service you pay for.
My condolences to anyone trapped in working with them - I hope you can pay your bills without them during a medical leave, because you’re not getting the service you pay for.
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ABSOLUTE TRASH
Unum!! You should be absolutely ashamed!! You are a multi billion dollar company multiple multi billion dollar companies rely on you to do a service for their employees and you get paid for that service and you can’t even get your app right for some people, this is life and death do better. I don’t know how many times I’ve had to reopen and restart this app or take the app off my phone and put the app back on at your request because your app is frozen. It won’t do anything it’s not showing documents, etc. get it together.!!!!
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Don’t even want to give it one star.
It’s the worst app nothing ever uploads ;you have to update it every single time you click on it, like it has lag, and then tells you, you need to update after you tried. Nonstop loading issues where it actually never loads. Uninstalling and reinstalling doesn’t change anything. Complete junk just like the company.
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