Fav store, sometimes glitchy app
This is my favorite place to shop for my son’s clothes, especially since it’s two stores in one now. Super cute stuff and usually the prices are very reasonable, and the quality is always good. The app is sometimes glitchy but it doesn’t usually last long. So 4 stars for the app, but 5 stars for the store and definitely 5 stars for free shipping! I buy SO MUCH through this app because of the free shipping. I’ll go on the app to buy something my son needs, like jeans, and then see a million adorable things he all of a sudden “needs” too. I usually buy the item I came for and a couple other things, but then I’ve seen what else is on there and end up back for more, often several times in the same week, because it’s so easy to talk myself into it when the prices are so good AND there is free shipping! It’s almost always fast shipping too. PLUS they have slim sizes for my string bean kid, and sizes go through the big kid range. I’m dreading the day my son outgrows their biggest size. Would love to see a pre-teen range, even if it’s just basics. The price for the quality can’t be beat these days. I’ve only once had a problem with quality (a small hole in some new PJs), and they took care of it right over the phone with no hassle.
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18 years and counting!
We’ve been shopping at The Children's Place since our oldest was a baby. We shop there for our two middle kids and now with another baby on the way this is our go to spot for all their essentials. The quality of the clothes is impeccable, my son has hand me downs, which you would never know because they aren’t faded or stretched they last! The graphic tees are always wonderful, the jeans are the best! Clothes are always in style and my kids always look great with their Place gear on. Every holiday we get them matching pajamas and since they’ve added parent sizes we all get them for family photos which are priceless! Every season you can believe that I will have a cart full of not two or three. The savings I get with my place card and the points will have me shopping here for years to come, and the app is so convenient its just the icing on the cake.
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Best place for cute affordable kids clothes
I’ve been shopping at this store for three years since my first child was born. I enjoy the easy access online and great environment in store, also there’s always nice clothes on sale year round so it’s fun shopping especially around holidays. Shipping for me has always been no longer then 7 days it usually arrives for me within 3-4 days and that’s just the regular free shipping. I am a little upset that Afterpay wasn’t working for me online for some reason. 😐 It was my first time trying it too because I didn’t know what it was at first and I became excited about it after discovering it! To only find out that I wasn’t working even though it’s advertised on the website to work in store and online so yeah not really true to my experience. 😕
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Best Children’s Store!
I use to ALWAYS shop at The Children’s Place when my 3 older Children were younger. They grew out of the sizes of course as they grew older, so unfortunately we had to retire from our FAVORITE STORE!! But hey now I AM BACK!! To make a long story short, I started all over again & have my new little guy who will grow to love The Children’s Place just like his big Sister’s & Brother did. I just made my first purchase online & so excited that I can once again enjoy shopping for my little guy here. I followed the sizing guide on the site & I’m really hoping everything fits him well. My baby will be a year old next month & he is in a size 12-18 months based off the store sizing guide. I buy him 18 months at other stores & they fit him well. He weighs 20 pounds, 11 ounces & he is 32 inches long. So I decided to go with size 12-18 months, I did get 1 of his jackets in 18-24 months only because the reviews said it ran small. I hesitated a little & wanted to get him 18-24 months, but he is tall & thin & any bigger I think the pants will fall off of his waist. Fingers are crossed over here!! 🤞
I will update this post once we receive our 1 order of many more to come in the future!!
I will update this post once we receive our 1 order of many more to come in the future!!
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Must improve app but reasonable prices:
It took me three days to complete my order. The website or the app is horrible. It was constantly freezing up or moving very slow when I click to the next item. Or just slow period or would bounce me off the sight completely. When I had items in my cart and wanted to change something or delete it, It would not allow you to do that. The delete pic was so far to the right, you could not click on it. So I had to click on “save later” to remove it from the cart. I became so frustrated I would just shut down in hopes that the sight would improve the next day. But it never did. So on the 3rd day trying with the same issues I just ordered a few school uniforms for my granddaughter just to get her started for the first grade. But on a good note “The Children Place” is a great store for kids and the prices are reasonable. I use to order from you in the past and never had a problem with the website or in this case the app. So please update or make major changes with the app. Your children clothing and prices are wonderful.
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A lost package gets you subpar service
The clothes selection got us excited for our kids back to school wear. A package was lost though tracking say it was delivered. We called The Children’s Place about the lost package and they said for us to call the courier, OnTrac. We would have to put in a claim and if the package is lost and we don’t get our money back from OnTrac, we would have to call our bank regarding the transaction. All this came from a call center manager. Wait, what? 1) We don’t get to choose the courier so why would we put in a claim? 2) if we put in a claim, how is the value of the package validated? 3) what does our bank have anything to do with a refund on a lost package? It’s not their fault! TCP, you are a retail business and customer service is key to your success. You need to make this right by either issuing a refund and YOU put a claim with OnTrac OR resend our order and put a claim with OnTrac.
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Great products
I have fallen in love with Children’s Place and always use the app for orders and love the rewards. I religiously shop for school uniforms, shoes, socks, underwear, you name it, it’s mostly Children’s Place for my kiddos. I’m just sad that it doesn’t go up to Teen’s Place, lol! The only slight issue I’ve had was with the navy blue uniform shirts and navy sweater, they slightly faded into pink at the end of last school year. I bought a gray one instead, and problem solved. Their express shipping is great! They just delivered a package at 6pm for the rest of my childrens uniform needs for school. I always HIGHLY recommend Children’s Place to all my friends and family members, but seriously though, could you make a Teen’s Place next? :) I will continue to purchase from Children’s Place until my kids outgrow their sizes! Oh, I dread the day I can no longer shop there.
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Much better with update!
I have had the app for awhile, but it had so many glitches and took forever to load that I stopped using it. I love the clothes and deals, so that was a bummer.
I recently opened it back up for school shopping and was pleasantly surprised that it is much more easy to navigate and loads quickly. Makes it much easier to spend my money though! :)
I would have given more stars but, I had an issue when you get to your shopping cart (my bag). I wanted to delete an item, but it wouldn’t let me get to the delete. You have to swipe left, but it won’t go far enough to hit delete. Wasted a bit of time trying to update the cart. Only issue I had though.
Thanks for the update!
I recently opened it back up for school shopping and was pleasantly surprised that it is much more easy to navigate and loads quickly. Makes it much easier to spend my money though! :)
I would have given more stars but, I had an issue when you get to your shopping cart (my bag). I wanted to delete an item, but it wouldn’t let me get to the delete. You have to swipe left, but it won’t go far enough to hit delete. Wasted a bit of time trying to update the cart. Only issue I had though.
Thanks for the update!
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Love The Children’s Place
My daughter and I both LOVE the clothes you have! I can get her cute and quality clothes for school, dressier clothes for church or other occasions plus shoes to match and NOT completely deplete my bank account!!! I have never had a problem with the quality of anything I have purchased online or in store and I have purchased a small fortune from you guys. I love that I can get clothes that do not have a cartoon characters on them and my daughter still loves them! She got super excited when I showed her the clothes lineup for her 1st year of school!! I truly enjoy shopping for her at the Children’s Place. I have been shopping here since my daughter was born and I do not plan on stopping any time soon!
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Sandyj1265
I’ve been purchasing clothes from Children’s Place since my son was just months old, now he’s 10 years old and a size 14. I’ve never had any problems at all. In stores the customer service is wonderful, very patient and helpful sales associates.
I haven’t had any issues at all with ordering on line either, if an item was too small I would take it to a location and they would assist me with the exchange. I love that all of the items can be mixed and matched. My son is now selecting and deciding what clothes he wants to where and when. He also loves the way they fit loose and comfortably.
I haven’t had any issues at all with ordering on line either, if an item was too small I would take it to a location and they would assist me with the exchange. I love that all of the items can be mixed and matched. My son is now selecting and deciding what clothes he wants to where and when. He also loves the way they fit loose and comfortably.
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