The Children's Place User Reviews

The Children's Place
The Children's Place
The Children's Place

Reviews Summary

Top reviews

Love The App & the clothes !

I used to be the mom that only shopped at Walmart for my girls clothes. But when COVID hit I tried not going to the stores as much and I love online shopping a friend recommended the children’s place I had never shopped there before but she always had her daughters in these clothes and they are just so cute! So many different styles and comfy clothes and dresses. I always shop here now and the app makes it so easy to count points and use rewards and keep up with my children’s place credit card ! It’s honestly helped me be able to buy for my 3 girls! I can shop for all three and make payments it’s just so much easier for me!
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Not satisfied with the App but love Children’s Place

Hi Don’t get me wrong about the review. I simply love Children’s Place and Gymboree. I always loved to go there and shop physically but due to all the situation, I started online shopping. As for that I started preferring to use apps than in the browser, but in that case the Children’s Place App is not up to the mark. It hangs now and than with no reason. At first I thought it was my internet connection but than I saw all other apps , browsers works fine, just only this app is giving me hard time. Due to being so slow and unnecessary buffering, I had to miss a lot of deals, which made me really upset. And those deals and the items were only online. Those are not available in my near stores.😔
Long Story Short: I am very much in love with Children’s place and their collections, especially the deals. But with this over slow app its making me little upset.
Have a wonderful Summer and stay safe .
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The best children store an the best cloths.

The Children Place is a very nice store. I love the quality of their cloths. I have been a children place customer since my first son was born almost 13 yrs ago. The quality of their merchandise is the best and the prices are even better. Some time I wonder how they can make any money, selling quality stuffs so cheap . The Children place App is very easy to navigate. I was having some issues months ago because the application was shutting down every time I tried to use it but I’m not having any issue now. It seems that what ever was making the app to shut down has been resolved .
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Better and Better

Updated April 2021 - still 5 stars
I will be so sad when my youngest grows out of TCP’s sizes. The options of kid appropriate clothes, shoes, and accessories combined with how super easy the shopping experience is on the app, has been what keeps me coming back. The filter option combined with “complete the look” never fail me. Checking out and tracking my deliveries has continuously been an improving feature since I first began using the app well 18 months ago. I do buy clothes on other apps and websites for kids’ clothes - definitely not the same customer experience. Highly recommend!

Most of our family shopping is on line. I’ve been using this app to shop and often did store pick up to get the extra discount. With COVID-19 and malls closed, no sweat! The recent upgrades to the CP app makes it so much faster and easier to zip through. My favorite feature continues to be “complete the look” when you’re trying to mix and match pieces. Thanks for making it an easy customer experience.
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Loved Loved CP Son aged out!

Since my son was born, I have shopped at the Children’s Place. I found the clothing to be of exceptional quality for the price. In fact, the clothing that he out grew, I boxed all ten years and his little brother has begun to wear the smaller garments. I know that Walmart may seem like a great bargain, but the clothing they sell is inferior, substandard clothing which shrinks in a couple of washes. Children Place’s clothing can be passed down to several siblings. I would like to thank this company from the bottom of my heart. I struggled as a single mother, on a limited budget, but the prices of the CP clothing was fairly priced and the clearances were fantastic! My son always looked wealthy and classic , no urban junk or corporate logos. Thank you once again for giving our family the class and distinction we desired in our lives.
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Ridiculous

I’ve ordered from the children’s place before, last year to be exact, just not from the app. I used safari to place the order. It was great and was pleased with everything. This year though. Nope. Will never be using the app after this again. I did I big order for my son, around $650. This was on a Wednesday afternoon at 1. It said the items would be delivered by Saturday. They didn’t ship at all until Friday! Aside from that, some of the items I ordered got cancelled, why? Probably because they were out of stock but didn’t update when I placed the order. Fine whatever. It was two shirts. They said I wouldn’t be charged for them, and they were clearance so I expected to see the $3.98 back in my bank account, but when I went to check they took $593 out of my bank account on top of the $650 they had already taken out for the original order. I am furious, to say the least. My son has picture day on the 24th, and now his new clothes won’t be here until the 29th. And they double charged me, as well as cancelled even more items. I expect my refunded money by tomorrow morning, if not I will be calling to cancel the full order and will never bother with this app again. Next time I’ll just be shopping from the physical store itself. Faster and better experience, I’m sure.
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Great store, App needs work

Love The Children’s Place. Highly, highly recommend. Period. My review and lower rating will NOT deter me from shopping at this store. THIS IS SOLELY A REVIEW OF THE APP. As someone who is not an expert but pretty proficient in tech enough to utilize any and all online ordering/app shopping accommodations, I must say this one needs a few more tweaks before I can rate it higher and recommend. Lots of lag and latency issues. And it’s not my internet connection because I just shopped another app and had no issues at all. I had 2 giftcards, neither of which would load so I guess I’ll save those for when I pick up in store and shop some more🤷🏽‍♀️. It would be nice if the option to “pick up in store” was actually selectable versus putting the item in the bag and having to change each individual item from “ship to home” which also takes forever to load. All in all? It was an “eh” experience. The app served its purpose and I’m grateful for that.
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Love the store, App is just okay

The store is fantastic, the app could use a little work. The clothes are great quality and affordable; our family loves The Children’s Place! My daughter is slim and it is so hard to find bottoms that fit her properly, but thankfully this store has a special ‘slim’ fit that fits her just right. Shipping is 10 business days, which is very slow in the online world but your savings is in the cost of the clothes, a happy trade off here. As for the app - it is VERY slow to load and lagging behind competitors, and is often frustrating to use. It’s is especially apparent when working in the cart (whether it is editing items in the cart or switching back and forth from the cart to shopping). I do like that it posts the closest store as well as their hours at the top, and I appreciate that everything is very organized well - both clothes as well as account info.
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Mixed Signals?

I placed an order for ONE ITEM (the item showed “in stock-online only” at the time of my purchase AND at the time of my call). I used a $15 my place reward, so my total was $2 and some change. The order was cancelled after sitting in limbo for at least one week. Interestingly, my rewards were gone as well. I checked the item page just to verify that it was not out of stock, and then I finally called in (this call was placed 2 weeks later). The Rep I spoke with was struggling to understand my need, but I finally got through to him. He advised that the app was messed up, and that quite often, items will be out of stock and still show IN STOCK for hours.. maybe even days! Ok, that’s great, but this is 2 weeks later. Then he told me it was in stock in the size I needed, then he told me he only had a 12m. When I asked WHICH 12m (9-12 or 12-18), he said it was out of stock altogether. I just placed another order for the SAME ITEM in the SAME SIZE, because it STILL SHOWS that it is an in stock item. Let’s see if it shows up this time... If not, I just won’t shop at any of the children’s place branded locations again.
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Great quality clothes & great deals always!

I just recently starting ordering clothes off the Childrens Place App for my 5 year old son the beginning of 2020. I absolutely am in love with the style of their clothing and the quality and durability in which they are made! My son always looks stylish, but is comfortable as well.
Plus as a bonus you earn rewards and My Place Bucks which is discounts like $10 off when you spend $20 as long as you use it within a certain time frame.
I would recommend this App to any mother or father with children. They also have matching outfits that are adorable for photo’s on Xmas morning or profession photo shoots! I would rate more than 5 stars if avail!
~ Mother from Maine ~
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