IQAir Atem Car & Desk User Reviews

Top reviews

Never has worked properly

For year's I've hoped that after each new version of the app and new versions of device firmware it would eventually work. Unfortunately the smart on/off feature only works intermittently and the app most be force closed to connect to my Atem

Doesn’t work at all

Doesn’t work at all

Needs CarPlay support

I can’t believe that app still doesn’t support CarPlay even though apple now allows it. This requires me to park my car every time I want to change the iq Air setting. With CarPlay support this could be soo easy!

App fail after firmware updates

After the second firmware update, (the 5 minute one, not the first 10 minute one), the app can no longer get to the page where you can enter the Bluetooth pairing code. The app just says cannot connect to the device.

Works great

Loved it. Connected seamlessly to Bluetooth. Breathing improved! Wish list: some kind of automation/timer where it start and shuts off daily like the during night time when I need it.

Response from developer

😁

Works as expected 70% of the time

The app works about 60% of the time when I leave the app open in background. Sometimes it turns the Atem on or off when I am close to the Atem or far from it. If I walk up to the Atem, it sometimes will not turn back on. I have to quit the app and re-launch the app after which it usually connects to the Atem and starts it.
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Response from developer

Hello, It sounds like you have activated the "Smart on/off" feature in the configuration area. If this is activated the Atem turns itself off when you move your iPhone away from it. And when you move back into the proximity of the Atem it should reactivate the Atem if the app is still active. The "Smart on/off" feature is designed to conserve the filter life and save energy. Should you continue to have issues please contact support by visiting our web site https://www.iqair.com/us/support/service-center or call 888-560-1020 to talk to a customer support specialist.

Excellent product. Excellent App.

High quality product. Intuitive App. Also it’s user friendly. No cluttered UI.

Response from developer

Awesome, happy to hear!

Doesn’t work

At first it let me pair my atem just fine. Then it asked to update firmware. After that it won’t connect to the device at all. If I can even get the pairing to work it won’t pull up the keyboard to allow me enter the pairing number. Deleted app and tried multiple times with 0 luck. Really frustrating for such an expensive filter to have such a crappy app
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Response from developer

Hello, sorry to hear that your app is not working for you. With the new firmware and bluetooth update you should not be having any issues with connecting to your Atem. Please contact support by visiting our web site https://www.iqair.com/us/support/service-center or call 888-560-1020 to talk to a customer support specialist.

Clean, crisp design

I love this app! Everything you need to see, clearly arranged. And you can do so much, like vary the fan speeds, the lights and the sound. You can even see the room temperature and humidity. Sometimes I look at the app even when I don’t really need to. 😁I also love that you can order filter replacements straight from the app. Highly recommended!
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Response from developer

Great to hear 😁.

Useful app

Nice to easily control air purifier without reaching into the back area - registration site not working on app or online

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