IQAir Atem Car & Desk User Reviews

IQAir AG

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App performs poorly

This app does not properly maintain settings, frequently requires annoying login, and was a disaster after a firmware upgrade. Had to go through entire setup and initialization after what should have been a simple upgrade. The air purifier is a 5 star but app is inferior.

jac75023

3 years ago

Great app!

I’ve never had any problems with this app. I love how it tracks how much life you have left on the filter and also the temperature and humidity.

Ali_Blades

3 years ago

My room

Made a world of difference - I can breathe

Pleasurealm

4 years ago

Response from developer

So happy to hear it is helping you!

Sucks it does not store info it craps out

0 stars. Registered multiple times and it freezes up. Not my iPad as it is a pro and works perfect.

❤️NW

4 years ago

Response from developer

Hello, sorry to hear that your app is not working for you. The Atem Car and Desk app is not designed for iPads at this time, please use your iPhone to connect. If you have any issues please contact support by visiting our web site to talk with a customer support specialist https://www.iqair.com/us/support/service-center

Not do good.

Inaccurate. Doesn’t always connect. Misstates status.

Flynn, Jr.

4 years ago

Difficultly connect

The app show the atem need to update. The atem can’t connect to phone after update. Terrible experience!

日行一千里

4 years ago

Response from developer

Hello, sorry to hear that your app is not working for you. With the new firmware and bluetooth update you should not be having any issues with connecting to your Atem. Please contact support by visiting our web site to talk with a customer support specialist https://www.iqair.com/us/support/service-center

Can not connect with Bluetooth pairing code

Try to pair to phone. When I come to entering the pairing code, no keyboard pops up to enter the numbers. Pairing then fails.

RB2025

4 years ago

Horrible

They got rid of the smart feature. The machine turns off by itself.

LokiThorPug

4 years ago

Update not user friendly

New Atem installed and the iOS app downloaded, only to have to update it within 24hours: Uninstall the app, reinstall after update and delete the old app from Bluetooth memory. Why not just have the updated version on App Store? Major hassle factor

Atemnee

4 years ago

Response from developer

Hello, sorry to hear that the app update is a hassle for you. The updates are to improve connectivity between your iPhone and the Atem. The device firmware also is updated which is why you have these extra steps on the Atem app. Should you have further issues please contact support by visiting our web site https://www.iqair.com/us/support/service-center or call 888-560-1020 to talk to a customer support specialist.

Terribly designed for living in car. Literally makes me puke.

Living in my car, I thought getting a car air purifier would be a smart move. Apparantly this thing has a "feature" where it auto turns off when the car stops moving to "save power".
As with most van/car-lifers i have an external battery this is hooked up to, so power isnt an issue. So it just ends up leaving me breathing soot-filled air while I sleep because the developers thought theyd help me out by not giving me the option to customize how long i want the fan to be on. Thanks for the morning of nausea! 5 stars if they fix it, but this product literally makes me puke rn. Currently using my dyson fan until this gets fixed.

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