NJM SafeDrive User Reviews

NJM SafeDrive
NJM SafeDrive
New Jersey Manufacturers Insurance Company

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Leave a Review NJM SafeDrive
  • Terrible, not worth the discount given.

    It wants every thing running all the time. Trips don’t register because the apps not actually on, or some other setting. If I turn them all on when I start the trip, it still doesn’t want to count the trip. Having them on all the time runs my battery down constantly. I am very tired of having to recharge five times a day.
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  • Unprofessional

    If NJM can’t even keep there app running properly how can I trust they run there company properly. All they have to do is update there app. Everyone else seems to do so. Might have to start looking for a new insurance company.
  • Buggy and Annoying

    Hasn’t been updated in 3 years and crashes when trying to edit vehicle options. Also constantly asks me to change my settings and the window can’t be dismissed. It’s a constant babysitting job. Like other apps of this kind it doesn’t know enough to be truly accurate. For example when it is still recording a drive but you’re at a drive thru window and you need to use your phone to pay for your purchase. I’m going to pause or turn off njm each time? Right. So now my coffee stop is distracted driving. I could go on but the tech is not there yet.
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  • Horrible app

    Stopped working in July on my wife’s phone and two weeks ago on my phone. Have called NJM safe drive people several times and what they tell me is what my phone shows is already done. They keep saying they will pass my concerns on to their tech dept but nothing changes. Also the app is silly. You are pdnslized if someone cuts you off and you have yo swerve to avoid an accident or if you have to jam on your brakes. They seem to penalize you if you break hard when a light changes and you decide to stop quickly. If you run the light no penalty. So really with all the things they can’t know about what is this app really good for?
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  • Frequent Reinstall Needed

    The app stops without warning for no reason and needs to be reinstalled to work again. There is a message about incorrect settings when, in fact, they are correctly set.
    Very unreliable tool.
  • Constantly thinks I am distracted

    I use a dash mount so that I can use my phone as a GPS…the stupid app thinks I am constantly using my phone while driving. Must’ve been designed by five year olds.
  • The algorithm needs to be updated.

    As a new NJM SafeDrive app user, I am waiting for more than a month to give my impression and review. The app tracks your driving via smart phone GPS and gyroscope, which measures driving speed and turning speed/angle. The math behind can be complicated. But starting from middle of May 2023, my accumulated scores by the end of May was half the rest app users in Leaderboard, who use the app from beginning of May. Simply put, the algorithm doesn’t compare average daily score. It compares the total scores. It seems the more you drive the higher your score is.
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  • Battery addiction

    Honestly not that bad of scoring system but the sole fact I need my phone for work and every time I needed it it died on me. For a whole week I did not understand why my phone was dying by 12:00 my day starts at 6-7 I use GPS don’t have it plugged in as it’s unnecessary early in the morning and by the time I get to my first location I’m already at 10% sometimes get stranded because Apple takes so long to boot up but the real issue is why this app takes so much when it’s not supposed to.
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  • What have I gotten myself into?

    I just downloaded this app thinking, since I loved NJM when I had them years ago, that they’d have a topnotch app to go along with their topnotch service. What I find is an app with a 1.7 rating WORSE than the park NYC App which is worse than HORRIBLE. Issues ongoing for over THREE YEARS? “Jessica” either isn’t sending reports over to the development team like she says she is, or said team is a bunch of mouth breathers too busy playing World of Warcraft in mom’s basement to bother to get any effect coding done.
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  • The worst!

    It can’t tell if you’re a passenger or driver or if you’re on a bus! Drains my battery like crazy. I’m not sure it’s worth the discount

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