Does not work on I-phone 12
After logging my temperature every day for 5 months for this important covid vaccine trial, once I upgraded my phone to a 12, I can no longer log in. I am suppose to keep registering my temperature until January 2022 to complete the trial, but I guess that’s not happening….
Bad to worst
App freezes up after entering pin
Reverse the last update please
Reverse the last update please
does not work with iphone 12
Got a new iphone 12 and now the login screen does not respond. tried using the forgot PIN option, and it goes to a password reset screen which makes no sense. from there, it never emails me any password reset email (even though I started from a forgot pin option). completely inaccessible. tried restarting phone. tried reinstalling app. nothing.
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Poor Pharma companies
Upgraded to iPhone 12 max. Permanently logged out and frozen on login screen. Poor Pharma company not getting their data.
Bad
Medidata customer service is incompetent and the app seems to never work with transferring data to the online data site
Crash
Recent update crashes the app before it accepts the data for synch.
BIG Problem
Sometimes I cannot login to the app. I enter my credentials, hit enter, and nothing. No error message, nothing.
Kicks out every time
Been in a study for over a month. Have to fill this out daily but now it kicks you out every time to try and enter your data. I’ve been in contact but no luck getting it fixed. No way to go back to a previous version that worked
This app does NOT work consistently
And, customer support is in the Philippines. I would give it ZERO stars if I could.
How is this the app?
This thing is horrendous, i can’t enter my data half the time and then get a notice I have to enter my data for the day. I don’t understand this app at all. It’s bad, and this is how data is being collected for Covid trials? What?!
