Leave a Review Cove Security
If you’d like to continue throwing $ down the drain…
…install this system!
100% agreed with all other reviews. Hence this is the first app review I write. I’m the one to blame however that month after month I continue paying for this system; the app never works although I pay the extra fee for this function specifically. I attempt to activate the alarm from the app while sitting 2 feet away from the panel and the Wi-Fi router and it still doesn’t function due to “network connection error.” The worst is when you attempt it multiple times, it then activates 30 minutes later when you think it didn’t go through, which can trigger the alarm. Completely unreliable. After almost 2 years with the system, we’ve actually had it armed less then 10 times because I never know if it will function or trigger false alarms when I don’t know it’s on.
Why is this company even in existance?Show lessTerrible App
I realized I was initially paying for this app and the Kami app but had always used Kami to view my camera action. Decided to drop Kami and stick with one app, cove, which was less inexpensive anyway. Well, you get what you pay for. The time it takes my apps to refresh when I get an alert is ridiculous. If there was danger, the act would be committed and the perpetrator out of sight. Same settings with Kami but this ones drains the battery so fast. This is going to be the third time I have to charge this year. I only had to charge one time in a year with Kami. Also, the company started using different cameras and software and has no plan to switch me over without me having to purchase a new set of cameras. You just cannot do as many things with this app and doesn’t work as well as it should or could.Show lessGreat system for us investors
We’ve been using Cove for years now. We do have the basic system & love it. We purchased 1 systems & put it on every home while it gets rented out. The availability to just move it from one property to the next is priceless. After we set it up in a new property, we call Cove with the new address & they know exactly who to call for emergencies. My only thing with Cove is that I can not turn on & off the system thru the app. Hopefully this will be added soon.Show less