AWESOME ENT care and your webpage makes it so easy to manage appts
We live in Sandusky, OH — 3 hour drive — we found your ENT department about 4 yrs ago through a friends research. We connected with Dr Schaitkin and he regularly treated my wife Susan for a serious Parotid gland issue through regular treatments and medical procedures. Upon Dr Schaitkin retirement last August, Susan was assigned to Dr Sridhanan who has taken over Susan’s care and is also marvelous. Yesterday Oct 28, Susan had an appt scheduled for an important treatment with Dr Sridhanan and we had to cancel at last minute in the morning as Susan had to take me husband Michael to our local Emergency Room in Sandusky for an issue that was resolved yesterday. Susan’s Parotid appt gland issue was something did want to cancel but she insisted to take care of me. We tried to reschedule by phone and had to wait for call back within 24/48 hrs. So this morning I thought to go to the app and see if could schedule since was urgent to have the treatment. So easy, I went on and everything was there to reschedule and was able to get an appt for next Monday. Just wanted to share such a positive experience all around care. Everyone that we interact with has been amazing during Susan time as a patient from scheduling to office staff, nurses, doctors, etc.
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Response from developer
Hello, we're so happy to hear you've had a great experience! Thank you for using MyUPMC and leaving a review!
