Leave a Review Wegmans Meals 2GO
Ordering UI is garbage
The ordering UI for this app is hot garbage. The app has order confirmation and payment as separate steps in the order workflow, so it is possible to confirm an order without actually paying for it, which results in the store not preparing the order.
The app also allows you to submit orders for “ASAP” delivery, when it is close enough to closing time that the order cannot be filled. Instead of canceling the order, or warning the user, it simply schedules the order for delivery the following morning. The user gets no indication of this, but for the confirmation email. There’s no immediate order confirmation notification, and subsequent order status (which understandably comes later) is via text, for some reason, rather than app-based notifications.
There’sShow lessJonBoy470
Purchase confirmation page is confusing
Twice now I’ve hit checkout and not actually ordered. the next screen after the big checkout button is confirmation before purchase, looks too much like a receipt. makes me think I’m done. And then I scroll down and see the tap to pay button. Could use improvement!Kiltman457
Delivery is horrible
There’s no way to track where the driver is or when are they coming. No way to contact the driver without going through the store, which took 30 minutes to call you back. The delivery driver put my food on a building in the opposite building and didn’t even call me (found this out after 2 hours on the phone with the store). This is such a horrible experience that I would NEVER use this app again.Show lessNuenium