desertcart User Reviews

desertcart
desertcart
DESERT CART TRADING FZE

Top reviews

Leave a Review desertcart
  • Excellent service !

    I have been a customer for 3 years now and have always had a pleasant experience shopping with them. Highly recommend this website.

    Developer Response

    Your feedback means a lot to us. Thank you very much for the kind words. Please let us know if you need further help, we're happy to help you 24 hours on chat.
  • Customer service was perfect

    Jay helped me to find a product I was looking for and answered my questions perfectly. Gave me the confident to make the purchase. Thank you very much!!!

    Developer Response

    Your feedback means a lot to us. Thank you very much for the kind words. Please let us know if you need further help, we're happy to help you 24 hours on chat.
  • Amazing although...

    I really love this app they have everything! Although, I am very disappointed with customer service. They have a special referral link for everyone where if you send your link to someone and they use it they get 50 aed off of their purchase and in return you get 50 aed off of your next purchase. I send the link to my mother and it worked well for her, she got 50 aed off of her purchase. I never got my 50 redemed so i went on their live chat and asked. The person on the live chat told me that my mom is not allowed to be my friend and that they thought the accounts were both mine because we have the same last name. My last name happens to be a very popular last name of where i’m from and i have actual friends who have the same last name as me. This was so annoying and i was so disappointed because they didn’t want to help me and i never got my 50 aed. Ruined my day as i was very exited and had planed what i was buying.
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    Developer Response

    Were sorry to know about the feedback. Desertcart prides itself on making sure that we resolve customer complaints and address them appropriately. We would like to know more about your case and hope that you give us the opportunity to fix it for you. Please allow us to resolve this matter, kindly send us an email to support@desertcart.com or contact our 24/7 chat support. We look forward to hearing from you.
  • Great Application, easy to use and they have 1000 of products

    Am very pleased with the app and the superior customer support, I’m still in the trial phase and just placed 4 orders! Will provide end to end rating after I get my purchases, but so far they are superior, Profesional and have great customer service 😀

    Developer Response

    Your feedback means a lot to us. Thank you very much for the kind words. Please let us know if you need further help, we're happy to help you 24 hours on chat.
  • Great service

    I recently ordered a book on line with Desert Cart. The process was very easy. I was kept up to date with my order and it came in a very short time.

    Will use them again for sure

    Developer Response

    Your feedback means a lot to us. Thank you very much for the kind words. Please let us know if you need further help, we're happy to help you 24 hours on chat.
  • Navigation needs improvement

    The range of products and brands is amazing and they’re always original unless it says otherwise. That being said, it’s almost impossible to find something because of how hard it is to navigate. There’s also no sorting options and the filtering needs some help.

    Developer Response

    Your feedback means a lot to us. Please let us know if you need further help, we're happy to help you 24 hours on chat.
  • Very good in choice

    Started shopping online once Coronavirus lockdown started with Desertcart. Site offers for GCC residents an excellent alternative to other international mainstream online shopping sites, even if slightly more expensive. However a good value for money. Recommend to have a better overview on categories and subcategories on home page to improve general overview on available items. A small issue to a otherwise great experience.
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    Developer Response

    Your feedback means a lot to us. Thank you very much for the kind words. Please let us know if you need further help, we're happy to help you 24 hours on chat.
  • Very Satisfied

    I am very satisfied, my order was delivered to Kuwait from UAE without any delays although the situation is all bad because of the Corona crisis. The delivery guy delivered it to my house since my office is closed, and he was wearing a face mask & gloves, plus he maintained the social distancing. Very professional!
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  • Best Online Shopping experience

    First of all , if u haven’t tried online shopping from desertcart yet you should do now . Why !! cause Desertcart is one of the best online website .. infacat from my experience, it’s the best I ever tried so far .
    -If u ask about the timing .. they do deliver on time and sometimes before the due time which all customers love ...
    -the quality, they brought to u the best brands and it’s 100% original so imagine u can get deals on different brands ...
    -prices : it’s on the normal range and everybody can afford it , just keep ready for the deals ...
    -out of 10 , I will diffidently give them 10 out of 10 ... they are realy the best
    Just try it for yourself , go to the website or download the app and discover the easy way of shopping ... Desertcart is the best
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    Developer Response

    Your feedback means a lot to us. Thank you very much for the kind words. Please let us know if you need further help, we're happy to help you 24 hours on chat.
  • My choice of service

    The online shopping service never been safe .. quick and easier than yours, the charges are very resonable as well.
    I will make your service my first choice to get.

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