Leave a Review Hy
Online order is clunky
Online order is clunky. Some things you can’t order like bulk meats. Why? If you forget something you can’t call and add to the order. You only get a text if the order is ready and then that is not always consistent. Even this review my cursor moves but the text is invisisiblwnto me. Lol I seriously see a wife screen Plus you can build a list but you can’t actually see your past in store or online orders and shopping. Check out the store FRED MEYER IN WASHINGTON. not only could I see my full past online orders., but I could also see the full in store order I checked ours out wi in person.Show lessLeannaM.
App Upgrade Needs some Tweaks
I am an avid Hy-Vee app and Fuel Saver user. The prior version of the app had the Fuel Saver card on the landing screen. Tap the credit card icon and your fuel saver would open. Now you have to click on “Rewards,” then “View My Card,” and then it opens. It may not seem like a big deal, and let’s face it, in today’s world it’s not, but standing in line unloading groceries, processing the debit card and then trying to remember the new multi-step process to get to my FS card frosts my muffins.Show lessSassyFace19
Not useful, terrible app
Why do I have to login every time I open the app.. on my phone. It takes me to your website to login. But if I try to pull up my web browser to view the ad, it tries to pull up my app.. and asks to login, back on the website. It’s so frustrating. And yes.. I have the box marked to remember me. Fix this!! No other app makes you login every single time. Save my info and my store so I can get right where I need to when I need to! When I can get in the app is nice. But if I just want to add something to my shopping list quick, this makes me give up and quit bc the point of the app should be ease and convenience.Show lessLaniejay
Frustrating to use
The app requires patience. If you put in a fresh produce product, the first items up will be some form of processed item. Example green leaf lettuce I will get all the stuff in bags instead of the fresh head first. Pasta I get all the canned and boxed junk before the plain box of pasta appears. If you want to add a note to your shopper, you can only do it just before you check out. If you add notes, then remember an additional item to add, the notes are gone when you check out again. It cannot provide substitutes for a spelling error, such as molk will not be recognized as milk.Show lessDlajunk
Hyvee App
I love the Hyvee app we always do Hyvee isles on line. We’re 50 miles from a Hyvee so we use the app to create our grocery list out the items in the cart & the following week we usually order. We really need a Hyvee store in Madison, SD bad! We have a Sunshine grocery store but there more expensive & there’s not much variety. So for now we will drive back & forth to do Hyvee isles on line.
We love Hyvee & so does the rest of the town that makes the drive just like we do.
Thank you for an amazing grocery store w an excellent app.Show lessJerilyn Floyd
Love Hy-Vee the app just needs some work
I’ve shopped at Hy-Vee for years and continue to drive by other stores to shop at Hy-Vee because I trust the quality of their food and products. It’s been a tremendous help during the pandemic, plus also a great way for me to be able to safely get groceries delivered to my elderly parents. I’ll be continuing to use the app and delivery/pick up option even beyond the pandemic. However, the app needs some work. First, please make an iPad compatible app so it can be used in landscape mode. The big thing though is why you don’t have all the products I know are in the store I’m ordering from. I can walk into the store and get those items yet not chose them in the app so I know it’s not an inventory issue. In addition, some items/options don’t come up in the initial search but when I go to choose my substitutions more options are suddenly available. Also, the substitution options don’t always make sense or show all the options. And the price of the substitution items should be included so I know if the option I’m considering is priced the same or higher/lower. I know technology is constantly evolving so I hope you will continue to invest in such valuable tools for your customers!Show lessnugrilinks
Pharmacy access is abhorrent
With the old app, I could easily refill prescriptions from my account. With this so I have to scroll through every prescription I've had since the Sycamore, IL location opened and once I do finally find the needle in a haystack, I have to scroll through every prescription I've ever had (about 10 years worth) to get to the refill this prescription. It's a slog to just fill a necessary prescription. Particularly since for several months when I've sent in a necessary refill, I traveled the hour to get to the closest HyVee with my favorite pharmacist (Sharda) only to get home and find they didn't fill it. So we had to go an hour away again the next day to go inside and tell them I had put the refill in to be refilled five days before the first day I came. Your app is neither functional for the pharmacy, nor does it seem to reliably send refills to the pharmacist in a timely manner. Considering changing pharmacies to somewhere closer who has a functional app.Show lessCyflwr Dienw
Messed up pharmacy
I have prescriptions that have to be called in each month by the doctor. I can’t automatically refill them. With the old app, I could see the status & know if they were ready. I can’t on this app. It may be more convenient for shopping so I don’t want to be completely negative, but even the old one was a far a cry from all the info I had to access to on Walgreens app—where I could see my record going back years and extremely detailed info. Our insurance refuses to work with Walgreens, and while I’ve been happy with the in pharmacy service for the most part, the app is no where near what I was used to. And the new app is forcing me to go to the legacy app to see status on any prescriptions that aren’t automatic refills. I’d appreciate if they’d strive more towards a more complete app with regards for the pharmacy section.Show lessLuke boy
If only it stays logged in
I like the page by page browsing of the deal but the app always log me out and since it is my husband’s account so I could never remember the password ( let alone trying to remember my own password). I was using the other app of Hy-Vee but now it redirects the deals to this app so now I cannot make a shopping list.
Another thing is when I just wanna make a list but it always ask which list- there are two lists and I couldn’t delete the other one.
To find the list is too hard as well. It’s not made to use as a shopping list.Show lesswhatpasswordagain?
App Has Issues
Since the pandemic has started I have used this app as I am a person considered high risk. At first I feel like I could order the stuff I wanted but increasingly I find that for whatever reason many of the items listed in the ad are not available online. Why? I wanted blue berries yet nope not available. Bogo Mahi Mahi oh no not available online. If it’s in your ad it should be available. I’m so glad I paid $100 dollars to constantly be told I can’t get things or the store is out of something day one of the ad. Need to get this worked out or you not getting that $100 ever again.Show lessJC8085
