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Easy and accurate!
I gave this app five stars because Hy-Vee is really stepping up during this pandemic. They are helping us like never before. Between accurate online shopping and providing shoppers to help minimize exposures is amazing! The products continues to remain high quality as well, even my produce (which I can be picky about). The flexibility of their shoppers to help us is amazing as well. When I call in they are usually right on it. I’m so grateful for their help.Show lessCarlyfish7
HyVee App
I LOVE shopping with the HyVee app.
You can take your time and read the ingredients on any product you want, instead of standing in the aisle at the store while you pour over the tiny print on the packages you buy! I have saved a lot of money because I don’t end up putting extra foods and treats in my shopping cart like I do when I shop at the store. The shoppers do an amazing job at filling orders accurately, and they always pick great looking fresh produce and meats. Using this app has been a huge time saver, too. The delivery fee is a bargain at twice the price, when you consider the time you spend at the store and the trip there and back. I started using this service in the pandemic, but probably won’t
return to going to the store myself because I have found that I love getting my groceries with this app!Show lesscryptonoob
Not Functional if Shopping in Person
I used the previous app to review ads and make a shopping list. Unfortunately that app no longer shows the ads and refers users to this app. When trying to make a shopping list here (for me shopping in person), I cannot find a way to add products to the List section. The only option when clicking on a product is to add it to your cart for online shopping. Major fail. There are still some of us who prefer to go to the physical store and pick out our own groceries.Show lessCrowgirl77
Tip entry line is buried - please fix!
Huber needs to make the top entry window much more prominent. It is the absolute last line, on the last page of many, written in a light font, just above the bright red bar saying “complete purchase”, with a default of “No tip”. If you select no tip once, it is preset that way from then on. Several windows state “delivery: free” and “tip: none” with no ability to enter one, making it seem that tip is included.
I just learned that I had made this mistake, and ended up giving no tip to many Dashers this summer. Shame!
Making the font of the tip entry window red and bold would help. Giving a default tip of 10% would be reasonable. Placing the entry window earlier in the process would help. These people are essential workers during a pandemic, while many enjoy “working from home”. Vulnerable people would not be able to safely get groceries otherwise.
Please fix this, HyVee. The app is otherwise excellent.Show lessAd Lee
Super tired of my fuel saver being unlinked
I have been using this app several times a week for several months now. For some reason it makes me log back into my account multiple times during my shopping session. I am searching and shopping the store
and when I go to add item to cart I have to log in all my information again. Super annoying! Also keeps dumping my fuel saver account and it’s not quick and easy to re enter, I have to log into the program and link it back up. I’m a busy working mother of three littles and these waste of my time inconveniences irritate me profusely!Show lessJC53737389282726637485948737
Tweak Needed
Hy-Vee, you are working very, very hard in these critical times to take care of your customers, and I for one appreciate it. There’s one thing you must do to keep us happy, and that is allow us to edit our order after it’s placed. The way it is now is just too rigid. Inevitably, I think of something else I need within five minutes of submitting my order. Also, if it’s a couple days until I’m picking up my order, a lot can happen in that time. What if I find out I’m having company in those couple days? What if I order something and then realize that I already have two of those items on hand? In this minute-by-minute world we live in, we need more flexibility. You did say, Whatever It Takes! 🙂Show lesscykaye
Very good but needs a couple tweaks
1. Need a preview of available pick-up time slots or delivery time slots before placing the order. My order may change if I find out I can’t pick-up for a couple of days.
2. I love the pick-up option, but wish there was a way to add a tip for the workers at the store who pick the groceries or load them into the car. I am trying to go cashless and contactless for everything.
Otherwise the app seems stable and has been meeting my needs. Thanks!Show lessdemeyer
Good but needs a few things
I downloaded the app and I must say it is one of the better grocery store apps I have used. My favorite feature is being able to make a list and shop from my list. I also like that I can search for variations of an item on the list. I only gave 4 starts because two things I tried to do and could not figure out to do ... my assumption is that the features are not available. First... I want to be able to add a credit card to my profile without having to place a separate order. Secondly.. if I forget something on my list I want to be able to add to my order (perhaps adding a cut-off time) without having to call the store to ask them to add to it. Whit future updates on the app these features should be added! Otherwise great app.Show lessWhitermt
Din’t use it!
Everything it says about app is true snd if they could get their accounting fixed it would be grest. They sent me several different ants in 24 hours before delivery; yes, produce, bulk and meat may be estimated skightly off - but the amt they ended seemed close until I saw receipt that arrived didn’t match any of their totals and was in my favor. I was billed as if there were no adj. They told me there would be a $3 credit on next (this) bill. It showed on receipt but still are billing my acct as if everything was on it that i originally ordered. On today’s order they sent me an adjusted amt because several items were on sale and they didn’t have one item but still getting billed for things I didn’t receive. Receipt amt correct but they have yet to bill me the ant receipt shows. Trying to talk to them is like talking doubletalk. NOT WORTH THE HASLE!!Show lessveryold&tired
Not all items have nutritional facts posted
I just downloaded to look at and see if I would be able to use it. Unfortunately I will not be able to completely to my advantage. I have to have the ability to see what ingredients are in a product and I need to know nutritional facts as far as how many macros are in a product. For example the number of carbs, dietary fiber, sugar, added sugar. Every grocery items has to have this information on its packaging. If I can’t see what that is before ordering it I won’t be able to order it because of my health.
Some items have this but not all items in this app does.
I would love to switch from the major box store that has the ability to provide me the nutritional facts on all their products I order but unfortunately until this app gets updated to its competitions level it really is useless for me to try and useShow lessJWFIVEO
