Virginia Lottery Official App User Reviews

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  • Unhappy lottery customer!

    I attempted to use the app to purchase mega-millions tickets. I have a $20 credit so I attempted to use a portion of it to purchase 10 mega-million picks with a 50% discount!
    At this point I will add that I run a VPN for Internet protection, because I know that the lottery server will not recognize my location as being in Virginia, I pause the VPN to complete the transaction! However, it did not recognize my location so, I logged out of app and then signed back in but, when I attempted to purchase my Mega-Millions tickets with my “$20 Virginia Lottery Credit, the app presented me with every option but, MY CREDIT! Tell me please why I couldn’t use my credit?????
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  • Wish it was more accessible

    For example, when I even tried to write this text, it was difficult because it wasn’t set up that it would understand what I was saying or put me on the right line. I’ve been using it for a while and right now the only two items that I can use really well are the power ball and the mega millions. However, I would like to learn how to use some other things or have an audio description built into it so that I can actually see if I can play some of the other games and scratchers. If you can see, however, I guess it’s OK with you.
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  • Horrible

    I wanted to say when I was playing the instant games hey maybe there is a glitch when I would get logged off in the middle of bonus rounds but no it’s a set up To not give you the money you’re winning . On several occasions I’ve been playing my bonus rounds and looking to win some decent money but in the middle of the bonus rounds the system logs me out !!! And I’m Unable to go back and finish my spins and you can’t go back in and try to continue to your bonus round so you go back and play the game and you’re just losing money because u have to spend more money just to try and get back to the bonus rounds . Not a good app at all . Definitely rigged or something. Needs to be to be fixed . Absolutely horrible
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  • Lottery

    Absolutely love the online games as so easy to purchase you can set limits to how much you spend which is great to use if case you forget how many tickets you buy that week The app works 90% smoothly occasionally a issue but rarely. I feel safe buying here and haven’t had any mistakes so far knowing in wood right know but seriously great site easy to play and buy Good Luck all I sure could use a big one about now thanks again for enjoyable site and games
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  • New rewards program!?!

    I enjoy the app for the most part. However I have probably over 200 scratch tickets I’ve purchased at stores on the past month or so and have been saving all the losers to add to the new rewards program you all have been talking about for many months now. I believe you told everyone it would be up and running at the beginning of March. Then it charged to early March. Now here it is April 5th and you all are still promising and promising it’s coming soon which has been goi my on for weeks and now months. Very very frustrating that this new program has still not launched and having to hold onto these losing scratoffs for weeks and again now basically months is frankly ridiculous. What is taking so long and why do you all continue to just say “check back often as out new rewards program is launching very soon” I mean it’s just very disappointing and frankly frustrating. Thank you very much. Have a wonderful day as well. Blessings!!!
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  • Not very good

    Their online slots are very stingy. I have given way too much money and have seen very little returns. At one point, I tried to withdraw money and they made it impossible. Also, if you deposit money…for example, $50….you cannot withdraw your $50. You can only withdraw the amount that you won. So if you deposit $50 and spend $25 but only won $5, then you can only withdraw that $5. It will not allow you to withdraw the remaining portion of your deposited funds. In this example, you would have a balance of $30 - $25 remaining of your “deposited” funds and $5 that you won while playing with the other $25. You would only be able to withdraw $5…and even then you have to jump through fiery hoops to get your money back. What a scam!
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  • This is a poor app and a waste of money

    Tbh your better off just going to Rosie’s, or one of the casino with games there, you just don’t win here I had multiple free bonus spins on the stampede game, and the biggest win was 5.60$? One was .90 cent what’s the point of even getting the bonus spins if you don’t win? Tbh it’s a scam you don’t win any real money and when you do, you don’t win again till your back down where you started, and I spent some trying to this out roughly. 200$ haven’t won anything, but like the other night I went to Rosie’s with 150$ used maybe 80$ won 750$, better off sports betting , this is why Va removed games from gas stations etc, so they can control the market and scam you on apps like this.
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  • Lottery

    Absolutely love the online games as so easy to purchase you can set limits to how much you spend which is great to use if case you forget how many tickets you buy that week The app works 90% smoothly occasionally a issue but rarely. I feel safe buying here and haven’t had any mistakes so far knowing in wood right know but seriously great site easy to play and buy Good Luck all I sure could use a big one about now thanks again for enjoyable site and games
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  • Tries to take control & will take your money

    I don’t use the app a lot because it doesn’t have all the games that are available on the website. Today, I tried playing online and it kept forcing me into the app. Whenever I hit the home key, it would switch me to the app. I started using the back button to select another game. That only worked a handful of times and it again started forcing me to the app. I’m not aware of any other app that does this. They ask or suggest you open the app in lieu of the website, but don’t force you to use the app. Leave it to the government to try and control every move. I deleted the app. The lottery in general is completely bogus. When the lottery first started 5 or 6 people would end up splitting a million dollars because they all had the winning number. Now, billion dollar jackpots are regularly given to one person. Total scam for the government to keep an outrageous portion of the money. Now the online instant games have gotten just as ridiculous. You don’t have to fill out tax forms for anything under $600, but if you win $200 they’ll keep it and claim you owed the state something you were never aware of.
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  • Double standard on transfering money

    Giving it a one star since there is no zero rating!!! It is fairly easy to transfer funds to your va lottery account! But it’s impossible to withdraw funds! You need to upload bunch of documents even if you are withdrawing it back to the same bank account you transfers it from…. I wonder why it’s difficult to move your funds out!! And why would I let bunch of idiots have my document when they can’t ensure it will be protected!!

    I requested a withdrawal last week and still waiting on it to go through. You have no trouble accepting funds from a bank account but moving it back to the same bank account is very difficult! Why is that? If someone were to file a class action, do you think your practices will hold up to an audit? Just wondering 🤔
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