Leave a Review Virginia Lottery Official App
Will not respect your privacy or information
I set up the app with VA Lottery a year or so ago. I am now moving from Virginia so will not be able to use it anymore. I requested they delete my account and payment information. After a long text interaction with Jaqueline where she repeatedly said she would “deactivate” but refused to delete my payment or personal information. I requested to be connected to a supervisor. She claimed she had lodged my request and I would be contacted by a supervisor with in 3 business days. No contact was made. She lied. So basically don’t set up an account through this app if you want to have control of your information and credit card number.Show lessMFly69
Just go to a lotto retailer
I have consistently been let down by this app, but yet I okay when I can’t make it to a store to play in person. They very often offer you free games to deposit money or to play $10 on a certain game (Powerball today), yet after checkout when you click on ‘play free games now’, it takes you back to the Home Screen - or some screen, just not anything to do with the free games you were supposed to have received. This has happened several times to me, but again I use this because I know I would not hit a store in the day of drawing. Also, you will get a link to your played game receipt, although they do not show you the numbers played, so you are just hoping they do what they say - because you have no proof. This is a horrible experience.Show lessrantphoto
Good luck on the withdrawal…
VA Lottery has no issues taking your money to play these games but when you win and want to deposit that money in your bank account, they will ask you for all sorts of verification items. Then they’ll drag their feet a couple weeks and ask you to verify your banking information with a letter from your bank or a voided check. They’ll drag their feet a few more weeks and never respond to the emails you send for customer service. It’s all rigged and the idea is that you spend even more than you will ever win. They don’t want you to deposit money and they definitely don’t want to pay it out. Know what you’re getting yourself into.Show lessOmgJdm
No design thought whatsoever
Whoever built your app should be fired. This is one of the poorest design I have ever seen. Remember what is your primary purpose. To allow people to buy tickets online and check their tickets.
How the heck did you end up with a design where you buy a ticket, and once purchased cannot see the numbers you purchased? That’s a major design flaw. Now that someone has purchased a ticket and the numbers are drawn, you have to go through a series of menus to see your results. Get some of the fundamentals right. Provide easier access to the core purpose of why your app exists in the first place
Very disappointjng.Show lessRitebyu
Fishy
The slots/instants are fishy. I would like to know who regulates and makes sure everything is on the level. To many questionable things like how it shows odds like 1:4 but you can spin 50 times and not win a dime. Your winning a bit and then the load circle pops up or a you been playing message pops up and then takes it all back. Many more things on the instant side to name. Every thing else seems to work fine. Need to add some perks based on money spent. (Update) something is definitely up with this, especially keno in the instants section. For real for real. Also, whenever the “ you been playing for a long time “ message pops up, it’s just nothing but loosing after that and when it seems to be turning around for the better with some wins a error message pops up and kicks me off.Show lessCADIJAK
Don’t waste your time or money
Unless you’re downloading this app to check the winning numbers, don’t waste your time or money on it. The instant games are a complete scam!! They say odds of winning are 1:3.76ish on all their online instant games, but that’s a 1/10th of bet amount win better than 99.8% of the time. Do yourself a favor, take any of the money you’d put into this app and just flush it straight down the toilet. Not only will that save you wasting your time, but a lot of slot machine frustration with “almost hit” bonuses that never seem to actually pan out, and when they do, they don’t pay very well.Show lesssatxpilot01
Ridiculous withdrawal timeframe
Actually like playing the games on the site. They are fun and I’ve actually hit several times. Trying to withdraw any winnings is a whole other story. I’ve been waiting 5 days to receive my winnings and still is not even showing that it has been processed as of yet. Everytime I message customer service I get the same generic response about due to more players playing on the site that it’s taking longer to Cashout any winnings. Lol they can take your money instantly no problem but good luck ever getting any winnings you may win.Show lessWadester89
How VA LOTTERY CHEAT EVERY ONE.
So I use to play a lot on this website. But it always the same. VA LOTTERY JUST KEEP TAKING YOUR MONEY. If I wins like $50 and the next 50 play I win nothing till Va lottery win back there $50. Have anyone been getting any bonus’s? I feel like you just get one bonus now when we play. Va lottery just keep taking and taking . To be honest no one will ever wins in VA lottery. I honestly think we all need to stop playing and till Va lottery stop cheating. Because that’s what it’s feel like to me. Cheating form honest people that work head for there money and just want to play a little bit to have fun or relax. But there no point to play . Your chances of winning is 99% to 1%. It like finding a needle in a haystack. Good luck to tall the people that’s still playing. Hope some one will take a big wins form them. Just like thanks for the cheating VA LOTTERY . No matter what you says it’s don’t matter. In my eyes you all a cheater. STAY RICH Va lottery because you will never let anyone wins . Take and take your good at doing that.Show lessHate you cheating VA LOTTERY
Fishy
The slots/instants are fishy. I would like to know who regulates and makes sure everything is on the level. To many questionable things like how it shows odds like 1:4 but you can spin 50 times and not win a dime. Your winning a bit and then the load circle pops up or a you been playing message pops up and then takes it all back. Many more things on the instant side to name. Every thing else seems to work fine. Need to add some perks based on money spent.Show lessFree lottery items
I would just like to thank the Virginia Lottery for all of the free games we were given and the free money too on a couple of occasions. That was nice and it also made me look forward to log on to see what surprises I had waiting for me. I'm sure some people didn't think it was a lot that was given out but you gotta really think that how many people go to this site. So yeah I just wanted to say THANK YOU!!!!!Show lessLoLoLorinda55
