Leave a Review Virginia Lottery Official App
Prize break down
Whoever runs this phone app is pathetic! New scratchers come out and the prize beak down come out on here a month later. The draw games from this past week have no prize break down , it says still processing! Again this is pathetic. I sent two emails about this months ago and never got a response from you . Because you have no answer. Your scratchers are terrible. $50 scratcher has a top prize of 5 million and a winning ticket every 1 in 4.34. $20 scratchers use to have a top prize of 5 million and better odds of a winning ticket than a $50 ticket! Don’t hide from this Va Lottery. How about some answers? Maybe I’ll go to the newspaper to investigate this ! Look forward to your answers!Show lessex customer22
Ridiculous
Im really glad you guys can take my money no problem, no issues ever making a deposit but every time i go to actually play a game it kicks me out to the home screen. Im on a gigabit business quality wifi connection, newest iphone on the newest OS. Theres no issue EVER taking the money but almost every time i go to actually use it there’s an issue. Youd think because this is a gambling app run by a state lottery organization it would actually work the way it’s supposed to. EDIT: Been a whole week and once again “error occurred please try again” trying to log in AFTER i’ve already made a deposit but now i want to USE that money “error occurred please try again” awesome thanks guys, real niceShow lessblazeofglory45
Terrible “accurate” app?
This app is no less than garbage. Scanning bar codes to check scratch off tickets seldom work. Strange how there is big banner for xtra changes on the main page but this banner does not lead you to xtra chances. You have to navigate to another area by searching tabs at the bottom. Then if you do manage to get to xtra chances, guess what? You need to use the non working SCAN again. When scan does not work there is no place to manually enter.
I would hesitate to to accept the results of a scanned ticket with this app cause it is not very reliable and you probably won mega million but jokes on you, app doesn’t scanShow lessArlgnow
My numbers
Why does the app not have a dedicated screen to show you your numbers that you’ve played, including showing you how many numbers came in or close? It’s like a mystery after each drawing. So if no numbers came in, you don’t see anything? You’re just to assume you lost. It detracts from the entire experience. I’d rather buy a ticket from the store next time.Show lesssconnyInVA
Post your odds of winning
It would only be fair to your customers that you are transparent. The odds of winning anything significant is almost impossible. For example, most of any win you get per play is usually under the amount of your bet or the amount you’re betting, that’s not a win by any means. Virginia’s on line games (non-draw games) are the worst of any gambling device I’ve played, that includes casino slots. I once started with $200 and received no bonus plays or anything that would be consider a win. Your game effects and design are on par but your pay out is extremely low, it’s embarrassing since VALottery takes in some much money. I’ve played too many times to know it’s not just me. I’ve also asked other people and for the most part they don’t play anymore.Show lessCatsro
Upgrade Cash Pop
I wish you could play Cash Pop — with the option to pick ahead instead of the same number for consecutive draws. Would like the option to pick a different number while I’m at the machine instead of coming back for each drawPly41
Takes your money but won’t pay out
Let’s you create a profile and play, deposit money but if you win anything, it is very difficult to get paid. They say they have to verify your identity, even though the account is created and they take your money. They email a form to fill out that has to be notarized and mailed back. Huge hassle, just buy tickets at the gas station.Show lessMomnKids
Purchase games
If you don’t check out you can’t go back to the cart without adding a new game purchase to the existing order. Then you would have to delete the new order, which you wouldn’t if you were superstitious and don’t want to give up a potential winner…I think they know this and are preying on people.maxxdadd
Winnings
I’m disappointed I’ve been playing Va Lottery for many years now. just wanted to write this review due to the withdrawal process I understand we are in a busy world but If I were to play numbers at my local store and my number was to come out I can easily just go the store and cash my winnings as long as it meets the guidelines. However using the website has money tied up for 8-10 business days because of a Powerball hit but I could keep the money in my account to keep playing those rip off skill games Im so disappointed I’m not receiving my winnings before the holidays would have helped out a lotShow less81skee11
Bare Minimum
The app could be a lot better. There’s a lot of. Issues/bugs (I can’t even see the letters I’m typing in this review, I just have to hope everything comes out correct). But my main complaint is the inability to check my numbers against the winning numbers. I can’t even see my previous numbers played (talking about pick 4). Instead I have to screenshot or write down everything on a separate sheet of paper and compare it to the winnings numbers once it’s. Been drawn. Not a back breaker but very inconvenient.Show lessMr Matata
