Great service
A wonderful team that supports us the customer with professionalism and kind support. JamesNeverquit123
Too slow!
I understand everyones ratings about navigating the app but how do you get passed the slowest login on the face of the apps earth? Of all the banking apps I currently use every time its LBS’s turn I dread the take its sweet time to load issue. And No its not my service and it’s not my phone. Its most definitely the slowest loading app to ever exist. Other than that the app is well designed. Please work on that slow load.Appssessed
Developer Response
Hi Appssessed. We appreciate your feedback and understand your frustration. This is not a common issue, so we are recommending uninstalling and reinstalling the app to see if that helps. If you continue to experience the same issue, please contact us at 800.527.3328 and we’ll be able to review the exact amount of time your logins take to load for further troubleshooting.Customer Service
Everyone’s kind and helpful. If they suspect something illegal. They immediately contact me. I’ve been with LBSFCU for close to 30 years and they get better every year.RGRosas
Developer Response
Thank you for the awesome review, RGRosas! We appreciate your Membership and feedback.Long time faithful member.
I have been a member for many years almost 20. I love it but I would have given it 5 if not for their loan department. I’m getting it from another bank I just banked at recently. You would think they entrust you after this long. Sad but true.Faletua
Developer Response
Hi Faletua. So sorry to hear that you are not happy with our loan dept services. We will definitely share your feedback with our team.It’s a great application
It’s comes in handy when you need to know
Account information 24/7Macurl M
Review
LBS FInancial CU has always given courteous and professional service to me anytime I’ve needed it.lillyEster2
Take my money, please!
It’s really sad when you have to call a credit union to make a payment on a loan because their app only seems to permit viewing your balances.
I’ve never had this much trouble getting someone to take my money before….EVER!
Their website is just as useless, and it won’t even allow me to log in! 😵💫
I can’t wait until a get a few more payments in, and then I’ll be switching to a lender with a more user friendly website / app, as well as a MUCH lower APR.Retro Steel
I love this place.
I have been a member for over three decades, and my only complaint is there is always a line in Bixby Knolls and bellflower but you wait and stand it.peach562
Best online/mobile banking
I have never had a single issue with the app. There is every feature you could think of to access your account and to make it easier to send receive whatever you need. They have it all in the app. They really don’t need a branch at this point. Granted of course the mobile check deposit will take longer for the process instead of branch visit and you can’t pull physical money out of your phone. They make it very secure and very user friendly, you’d think you’d get lost with so many extra mobile features but they have it very organized and optimized for convenience and ease of use to even the least tech savvy of people. If I could leave more then 5 stars I would, Out of the 3-4 other mobile banking option I’ve been with this is the best hands down.vividperson
Developer Response
Wow! Thanks for the awesome review. We are so glad you love our App!Very beneficial and
I enjoy the benefits of having my CU right at my fingertips. It fast, efficient and accurate allowing my to accomplish basis and difficult task.746 M
