Cerritos credit union
Everyone at the Cerritos Credit union as always helped me with my stuff and been so kindgrandma mcneely
Thanks to all
I have been a member since the very early 70’s and have always found helpful and professional employees. OVER those many years I have had many different reasons to use the CU...Car loans, salary savings Money Market, notary services, and way back when we got a loan without any assets to pay our income taxes...poor teachers with poor financial skills! I’ve also made a dear friend of more than 30 years.Vxabr
Developer Response
Thank you for the 5-star review! We truly appreciate your long time Membership.Catching up!
I am happy that the bank has increased more banking online.
Now, I can manage my account from home or anywhere I am from my phone.
The app needs to have a “lock the card” button to luck the card immediately to protect the card when not in use or suspects that someone is using the card. I have an Apple Card and I can text with someone online.
Also, the app should have travel notifications. I have it on one of my cards and it makes it easy for the customer and the bank. In this way, it is easy to communicate.
I love the service to customer service. I always get a helpful person on the phone.
Please pay attention to my comments.
Thank you!What a disappointment!
Developer Response
Thanks for the great feedback! We have been evaluating card controls and travel notices as options for the future, so thanks for sharing your interest in these enhancements!Credit Union App
Very efficient, effective, secure & easy to navigate & understand.CyberRelle
New website and app
re-enrolled on the new website and app. I am very happy to know that my credit union got away from account number login and is staying up with current technology. Keep up the great work.BreatheProductions
Developer Response
Thanks BreatheProductions for the 5 star review. We're glad to hear you are happy about us moving away from using the account number to login. Doing so is more secure and will result in few Members being accidentally locked out of the system. Thanks again!Great App
This app is absolutely wonderful! Very easy to use and wonderful features!Matty ice82
Helen Ervin’s Daughter- Pam
I have been a member of LBS for 60 years (5yrs old) as my mother opened our Accts when we were small children...
Banking with the Los Altos Office has been like coming home to family when I am in town for a visit...when my mother passed away, your staff was so compassionate as The staff assisted me with her financial wishes..
Koumis and the whole team are so kind and always generously helpful...
I wish you all good health at this time during the COVID19 crisis.PamErvin
Developer Response
Helen, thank you so much for your 60 years of Membership. We truly appreciate you. We will definitely share your great feedback with Koumis and the Los Altos branch.LBSFCU Mobile APP
The mobile app is very easy to use It serves as an excellent tool, which helps me budget and account for my personal and professional finances.Hapoy APP
Works for Me
I’ve been with LBSFCU over 30 years and their services has worked well for me from car and personal loans to money management.Kwilli L
Developer Response
Thanks for the 5-star review!Very pleased
I enjoy the LBSFCU app. Very helpful and liable. Balances is always there when needed. Love the notifications when activity occurs on accounts.big b 58
