Home by ShowingTime User Reviews

Home by ShowingTime
Home by ShowingTime
ShowingTime.com, LLC

Reviews Summary

Top reviews

Doesn’t deserve 4+ stars imo

It’s not an awful app but it’s not great.

My biggest gripe is that it doesn’t have a good way to display showings for sellers. A simple calendar with your showings on it would be a game change for this app. It looks like this might exist for buyers in the app but I’m not certain. The idea that is the case just makes the absence of a calendar for sellers the more frustrating.

When you get a lot of showings in a day it’s very hard to visualize what that looks like.

There is a tie in to external calendaring but I’m not sure to what calendar. The links to add to calendar in the confirmation emails have never worked for my using Outlook online on my pc or the Outlook iOS app. And outlook is one of the most ubiquitous email apps around. So I have to manually interface this app with my calendar.

Another gripe is that the propose new time feature doesn’t really do that. It’s a decline with a note. I have stopped using it because even proposing 15 minutes earlier or later often leads to the buying agent skipping it altogether and not re-booking.

All in all, I find it barley more useful as a seller than text or email... all it really does is act as a basic proxy between me and buying agents wanting to look at my home with me having only ‘Yes’, ‘No’ or ‘No, but’ as reply options.
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Response from developer

Hi, We are sorry for the frustration. You can sync appointments to your calendar in the My Home App or from the desktop. https://tinyurl.com/v9plmse. In addition, we recommend that you work with your agent to configure your listings with blocks on those times you know will not work. Please let us know if you have any questions. Sincerely, ShowingTime Technical Support tickets@showingtimehelp.uservoice.com (800) 379-0057

Schedule out of control

I’m giving this 2 stars because I’m sure there are other elements at play (showing agents not marking when they are done showing the home, scheduling wrong days, etc), but the app is very difficult to navigate. Updates take a long time to sync - most infuriating is that last minute showings added by my agent will not register the same way others do: if I approve a showing time, it syncs to phone phone calendar, and notifies me by all
methods selected. Showings not approved by me sneak in unannounced. I am trying to navigate selling a home with 2 toddlers and two dogs, so delays in notifications and multiple, similar looking pages (notifications and activities) with different data is unhelpful. It’s hard to click between menus and not intuitive. I can’t trust my iPhone calendar and have to constantly check the ‘activities’ tabs for latest data, if I can even trust that. At this point, despite this app working 75% of the time, that last 25% is a real killer and can make or break a showing if we’re caught off guard.
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Response from developer

Hi, We are sorry for the frustration. Our team of experts is available to help get your issue resolved. Please contact us. in the meantime, you can also review your notification settings. https://tinyurl.com/y7twf5x8 Sincerely, ShowingTime Technical Support tickets@showingtimehelp.uservoice.com (800) 379-0057

Great organization

When moving and buying a home, our property is partially packed and inaccessible, and the rest of our property is sometimes tough to get to. Like everyone else.
Calendars and schedules for showing the house that we are selling is essential to get right and have no errors.
This app does that. Quick and easy. It is all right here and it takes all the coordination and puts it into one place for an I stand decision on yes or no for a viewing time.
I recommend this app!
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Response from developer

Hi Charles, Thank you for sharing your positive experience with My Home. We appreciate the time that you took to write the review and are glad that your experience matches our goal of easily managing home showings, tours, and feedback. Sincerely, ShowingTime Technical Support tickets@showingtimehelp.uservoice.com (800) 379-0057

Missing calendar integration

With today’s technology I don’t understand why this app doesn’t have a calendar integration. Without that it’s not worth more than 3 stars.

Update. Got response from Support that pointed out I had missed the calendar sync. If you don’t use Apple Calendar it’s easier to do it from their website instead of app as it pushes you do it through Apple calendar first but the calendar integration works great once set up. Thanks
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Five Star

When I put my previous home on the market in 2008 it was a disaster. There was no way for the Seller to be kept in the loop. I actually hated every minute it took to sell my house. And now 13 years later my Wonderful Agent listed my current home this past Wednesday. Believe me I was not looking forward to going through that again. I received an email from my Agent with a link to your App. It took about 5 minutes to learn how to use the App. It has been 2 days on the market and I have already had 10 showings, and tomorrow and Sunday are already scheduled for showings. There is absolutely no way this could have been done with out your App. The greatest thing about the App is that I was able to Sync it to my personal calendar. OMG, thank you so much for making my life easier. I would recommend this App to anyone selling their home.
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NOT seller friendly

This happened to be the app that my realtor selected to manage showings. Unfortunately there are so many unprofessional realtors that are NO SHOWS, LATE, VERY EARLY and sometimes show up on the wrong day and time. There is no functionality to see who are the realtor who is requesting for showings. There is NO functionality to block realtors from requesting a showing after No Shows. The developers could care less after feedback given to them. The Response was “take it up to your listing realtor”.

The “propose for a new time” functions un-intuitively. It just cancels the request. It’s a dumb function.

There is NO way for the seller to block the days and times when the unit is unavailable for showings. Realtors will request at late hours of the night for an early next day showing. The seller has no control of what parameters, but it’s a free for all the realtors.

Again, this app was built for realtors NOT sellers. Without sellers, there will be no realtors and there will be NO showing time app.
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MyHome review

This app is such an excellent tool to manage showings. I have used it extensively to help keep my family in the know of when an what is going on. Great tool to track information about number of showings etc. Allows me to feel as though I have a “ Hands On” part of my home selling process. Plus it allows me to track who is coming and going while I’m away.
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Annoying

They call at exactly 8am & if we do not answer they’ll keep blowing our phones until we answer. It can be over ten calls in a matter of minutes. They’ll also text us repeatedly over 6 showings in one day after I even told them my daughter was sick with the flu & we didn’t want anyone coming in & out of the house until 5 days later. We still kept getting calls even after calling them & telling them to put us on the - “Do not call list”. To show the house 3 times after I told them no & then again the following days. Our agent even told us to just ignore them.

My husband works the night shift oil/gas & they’ll still blow his phone up after he tells them he’s asleep. I had to block their number because I would be working and it would also constantly go off. I almost got fired from the phone going off multiple times a day. Now they just text & text.

There’s times they schedule at a certain time & they don’t show up until an hour later.
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Response from developer

Hi, We are sorry for the frustration. Please contact us so that we can dig into this deeper. Sincerely, ShowingTime Technical Support tickets@showingtimehelp.uservoice.com (800) 379-0057

Intuitive App

Very easy to use and intuitive. If you accept requests through email, you get more information than accepting through the text notification. We like that you can suggest alternative times if the requested time does not work for you.

Really needs improvement

I can see how this app would be easy for people who are not residing in the house for sale. For anyone who lives at the house for sale, there are massive pitfalls. There is no way to message the potential agent to ask anything. But most annoying is there is no way to schedule out the home owner’s availability.

A simple calendar showing the confirmed showings on the home owners end and a calendar of when the house is available that the home owner could fill out weekly would be massively better. While our realtor can say that the house is available specific days, other agents still contact outside those times via the app then are irritated that they’ve been “declined”. Create an availability calendar. This app is supposed to help eliminate issues with having the listing agent as the go between, but in truth, it creates problems for those living in their homes.
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Response from developer

Hi, Thank you for the feedback. We are tracking the idea of an availability calendar and will keep you informed. In the meantime, your listing agent can set multiple times when the home can and cannot be sold. These can be one time events or repeating entries. When an agent sees a declined appointment, they are able to see the reason that is entered. They are able to reschedule the appointment at a better time. The showing agent details are often hidden due to settings or requirements in the office. However, your agent will have the ability to provide them. We would like to talk to you in greater detail about your thoughts. Please contact us. Sincerely, ShowingTime Technical Support tickets@showingtimehelp.uservoice.com (800) 379-0057

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