Doesn’t deserve 4+ stars imo
My biggest gripe is that it doesn’t have a good way to display showings for sellers. A simple calendar with your showings on it would be a game change for this app. It looks like this might exist for buyers in the app but I’m not certain. The idea that is the case just makes the absence of a calendar for sellers the more frustrating.
When you get a lot of showings in a day it’s very hard to visualize what that looks like.
There is a tie in to external calendaring but I’m not sure to what calendar. The links to add to calendar in the confirmation emails have never worked for my using Outlook online on my pc or the Outlook iOS app. And outlook is one of the most ubiquitous email apps around. So I have to manually interface this app with my calendar.
Another gripe is that the propose new time feature doesn’t really do that. It’s a decline with a note. I have stopped using it because even proposing 15 minutes earlier or later often leads to the buying agent skipping it altogether and not re-booking.
All in all, I find it barley more useful as a seller than text or email... all it really does is act as a basic proxy between me and buying agents wanting to look at my home with me having only ‘Yes’, ‘No’ or ‘No, but’ as reply options.
Response from developer
Hi, We are sorry for the frustration. You can sync appointments to your calendar in the My Home App or from the desktop. https://tinyurl.com/v9plmse. In addition, we recommend that you work with your agent to configure your listings with blocks on those times you know will not work. Please let us know if you have any questions. Sincerely, ShowingTime Technical Support tickets@showingtimehelp.uservoice.com (800) 379-0057
Schedule out of control
methods selected. Showings not approved by me sneak in unannounced. I am trying to navigate selling a home with 2 toddlers and two dogs, so delays in notifications and multiple, similar looking pages (notifications and activities) with different data is unhelpful. It’s hard to click between menus and not intuitive. I can’t trust my iPhone calendar and have to constantly check the ‘activities’ tabs for latest data, if I can even trust that. At this point, despite this app working 75% of the time, that last 25% is a real killer and can make or break a showing if we’re caught off guard.
Response from developer
Hi, We are sorry for the frustration. Our team of experts is available to help get your issue resolved. Please contact us. in the meantime, you can also review your notification settings. https://tinyurl.com/y7twf5x8 Sincerely, ShowingTime Technical Support tickets@showingtimehelp.uservoice.com (800) 379-0057
Great organization
Calendars and schedules for showing the house that we are selling is essential to get right and have no errors.
This app does that. Quick and easy. It is all right here and it takes all the coordination and puts it into one place for an I stand decision on yes or no for a viewing time.
I recommend this app!
Response from developer
Hi Charles, Thank you for sharing your positive experience with My Home. We appreciate the time that you took to write the review and are glad that your experience matches our goal of easily managing home showings, tours, and feedback. Sincerely, ShowingTime Technical Support tickets@showingtimehelp.uservoice.com (800) 379-0057
Missing calendar integration
Update. Got response from Support that pointed out I had missed the calendar sync. If you don’t use Apple Calendar it’s easier to do it from their website instead of app as it pushes you do it through Apple calendar first but the calendar integration works great once set up. Thanks
Five Star
NOT seller friendly
The “propose for a new time” functions un-intuitively. It just cancels the request. It’s a dumb function.
There is NO way for the seller to block the days and times when the unit is unavailable for showings. Realtors will request at late hours of the night for an early next day showing. The seller has no control of what parameters, but it’s a free for all the realtors.
Again, this app was built for realtors NOT sellers. Without sellers, there will be no realtors and there will be NO showing time app.
MyHome review
Annoying
My husband works the night shift oil/gas & they’ll still blow his phone up after he tells them he’s asleep. I had to block their number because I would be working and it would also constantly go off. I almost got fired from the phone going off multiple times a day. Now they just text & text.
There’s times they schedule at a certain time & they don’t show up until an hour later.
Response from developer
Hi, We are sorry for the frustration. Please contact us so that we can dig into this deeper. Sincerely, ShowingTime Technical Support tickets@showingtimehelp.uservoice.com (800) 379-0057
Intuitive App
Really needs improvement
A simple calendar showing the confirmed showings on the home owners end and a calendar of when the house is available that the home owner could fill out weekly would be massively better. While our realtor can say that the house is available specific days, other agents still contact outside those times via the app then are irritated that they’ve been “declined”. Create an availability calendar. This app is supposed to help eliminate issues with having the listing agent as the go between, but in truth, it creates problems for those living in their homes.
Response from developer
Hi, Thank you for the feedback. We are tracking the idea of an availability calendar and will keep you informed. In the meantime, your listing agent can set multiple times when the home can and cannot be sold. These can be one time events or repeating entries. When an agent sees a declined appointment, they are able to see the reason that is entered. They are able to reschedule the appointment at a better time. The showing agent details are often hidden due to settings or requirements in the office. However, your agent will have the ability to provide them. We would like to talk to you in greater detail about your thoughts. Please contact us. Sincerely, ShowingTime Technical Support tickets@showingtimehelp.uservoice.com (800) 379-0057