myNCDMV User Reviews

myNCDMV
myNCDMV
TRANSPORTATION, NORTH CAROLINA DEPARTMENT OF

Top reviews

Unable to submit form!

The last thing you enter on their form before submitting it is your phone number. However, the form will not let you remove the phone number they have entered as the cursor is at the beginning of their example and not the end. It will not let you submit your info without changing the phone number. How does anyone complete this form??
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Buggy

Has tons of technical issues and it’s the only way to get anything done through the dmv, and it usually doesn’t work which makes things so frustrating and difficult. It took me over three months and multiple emails back and forth between customer service to pay my registration and I still had to pay the late fees because the app wouldn’t take my payment
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Frustrating

I bought a new vehicle a year ago December and it’s not showing on the app for my renewal. Instead, my old vehicle is still showing to be renewed!!! I called the dealership and when they access their side of NCDMV license registration all my information is correct. So this now means I have to go to a tag office and stand in line or call and wait for hours. NCDMV is a joke!!!!! Follow up, I tried again the next day and was able to get in and find my vehicle to register my tag. Happy now, but this App is extremely glitchy!
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Inefficient

Like most government attempts at improving performance, this app just adds to the DMVs overall inefficiency. Things were working smoothly until I tried to change my mailing address and got a message that, for reasons unknown, the system could not update the address at the moment. I was given the option to either schedule an appointment, or speak to a representative.

I click on the appointment link just to see what that leads to. Turns out, it leads to an expired page. Great: a dead end!

I click on the second option to speak to someone. It’s 8 PM on a Sunday and I know very well they’re offices are closed. But I think that maybe, just maybe, the app is offering this option because there is some hotline open after-hours. Of course, that isn’t the case and I’m taken down another dead end.

I’d also like to point out that the whole reason I was using the app was because it was after hours and I wanted to avoid the hassle and long wait times of calling (or going in person). But I ended up not able to do anything without either going in person or calling. So if anything, I just added time. And it was time very much wasted
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Download app won’t let me pay For a car registration

I downloaded app thinking I could pay to renew my car registration. I put in license #and last five digits of the title #like they asked. Then you hit the search button. Then you get this annoying message they can’t find it. So now you can’t pay. I did the prompts several times and it still didn’t work. This app is a waste of time.
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Nothing worse than the government

Make sure you all pay your property tax on the vehicle you paid sales taxes on that’s parked on the property that you own that you also must pay property taxes on with your income which was also taxed after your company was taxed for paying you. It’s a good thing we pay all of these taxes and have to pay more for federal ID’s that we are forced to purchase even though we’ve paid the government 5 million times this year. Oh and they’ll also tax you for the federal ID. Isn’t American government great.
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Cautiously Optimistic

Noticed my voter registration had an outdated polling location based on my previous address despite sending in my updated voter registration card; couldn’t get through to anyone at the NC Board of Elections hotline, and luckily found this app.

The process to verify/update my voter registration using this app was very simple, efficient, and most importantly free. Whether or not the process worked is still up in the air, guess I’ll find out in October 🤞.
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Great app

Ordered custom plates, renewed my wife’s plates and updated our addresses on our real ID’s and got the replacements a week later. All from the app, all easy, all without going to the dmv.

Easy to Use

No fuss! Just login or create a login and load your info. Since I already had an email associated with NCDMV, my information automatically loaded. Renewing my registration took 3 minutes.

Eazy peazy

Had to pay properly tax on a new bike but lost the bill. Thought there was no other way but to go to the dreaded DMV office which I wasn’t sure was even open. Had no time for standing in line. Found app, using it was a breeze!

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