Total fail
Careful went through all the steps. Our phones showed we were connected, but nothing happened when we gave commands. We used Alexa
Worthless
Don’t bother. Just press the button on the cord.
App not worth it
I’ve reset my router/wi-fi several times, delete and reinstall this app several times, only for it to tell me my wi-fi cannot be found and needs to be restarted. Waste of time.
Horrible app
If I could give this app a zero I would. This app does nothing but add the tree to your homes WiFi. It doesn’t control the tree at all. So you have to use either Alexa or Google home to control this tree. I don’t understand why the app isn’t designed to control the tree as well, what a waist.
Garbage
App serves no function other than registering my (not so) smart tree.
Tree loses the WiFi information frequently (3 times in 5 days) forcing you to set everything back up and re-register through the app every single time.
Tree loses the WiFi information frequently (3 times in 5 days) forcing you to set everything back up and re-register through the app every single time.
It works, if you follow the directions EXACTLY!
It works, gave it 3 stars because there’s no TIMER function on it, which is probably the most convenient for a Christmas Tree! Add a timer and I’ll give it 5 stars!!
As for setting it up: Don’t try to “figure it out” without reading the instructions EXACTLY. I had the same problem most had with the “Polygroup” app telling me it couldn’t connect and to reset the tree. I’ll give you step by step instructions to help those who couldn’t get it.
1: Download Polygroup App. That’s it for now, don’t even bother opening it YET!!
2: Go to you DEVICE WiFi settings. Allow your device to populate with ALL available WiFis.
3: Find your “Trees” WiFi. Should be “ST-xxxxx” Then select this WiFi and enter the password. Both the name of the tree WiFi and password are on the tag by the tree plug.
4: NOW go to the Polygroup App. Go to “Network Settings” and connect to YOUR HOME WiFi and continue all instructions to the end.
5: Then, still in Polygroup, do the “Register Device” setup all the way to the end. You’re now DONE with PolyGroup.
6: Now setup Alexa or Google or whatever you’re using. I have Alexa, so you have to go to “skills” and search for “Polygroup SmartTree.” This will connect Alexa to the tree.
7: Give it a try; “Alexa, smart tree to color change” or Alexa, smart tree off.”
7a: Unfortunately there is no, “Alexa, set timer for smart tree to turn on at 5pm and off at 12 am” I don’t know why they didn’t add that option and that’s why I gave it 3 stars.
If it had a timer, I’d give it 5 stars.
Basically all Alexa can do is turn it on and off or change the color scheme, which is easier to just do with the switch in my opinion.
Hope this helps everyone who couldn’t connect. Once I realized what I was doing wrong, it took 5 min to setup. Good luck!!
As for setting it up: Don’t try to “figure it out” without reading the instructions EXACTLY. I had the same problem most had with the “Polygroup” app telling me it couldn’t connect and to reset the tree. I’ll give you step by step instructions to help those who couldn’t get it.
1: Download Polygroup App. That’s it for now, don’t even bother opening it YET!!
2: Go to you DEVICE WiFi settings. Allow your device to populate with ALL available WiFis.
3: Find your “Trees” WiFi. Should be “ST-xxxxx” Then select this WiFi and enter the password. Both the name of the tree WiFi and password are on the tag by the tree plug.
4: NOW go to the Polygroup App. Go to “Network Settings” and connect to YOUR HOME WiFi and continue all instructions to the end.
5: Then, still in Polygroup, do the “Register Device” setup all the way to the end. You’re now DONE with PolyGroup.
6: Now setup Alexa or Google or whatever you’re using. I have Alexa, so you have to go to “skills” and search for “Polygroup SmartTree.” This will connect Alexa to the tree.
7: Give it a try; “Alexa, smart tree to color change” or Alexa, smart tree off.”
7a: Unfortunately there is no, “Alexa, set timer for smart tree to turn on at 5pm and off at 12 am” I don’t know why they didn’t add that option and that’s why I gave it 3 stars.
If it had a timer, I’d give it 5 stars.
Basically all Alexa can do is turn it on and off or change the color scheme, which is easier to just do with the switch in my opinion.
Hope this helps everyone who couldn’t connect. Once I realized what I was doing wrong, it took 5 min to setup. Good luck!!
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Works for me
Just got my tree in today. The only reason it took me a while to set up is because I couldn’t figure out what the Wi-Fi password was for the tree (wasn’t mentioned in the instructions). Another user’s review told me where to look, near the plug. Once I found that, I followed the directions and everything worked exactly as the instructions said it would. Now I can control the tree with Google Assistant no problem. I didn’t even buy the tree for this feature - didn’t even know it had it! Cool surprise.
Three stars because you have to use three apps to get it to work (Poly Group, Google Home, and Google Assistant). Would’ve preferred if only polygroups app was needed.
Three stars because you have to use three apps to get it to work (Poly Group, Google Home, and Google Assistant). Would’ve preferred if only polygroups app was needed.
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We purchased one-off these
We purchased one of these smart trees u can control with Alexa. It’s beginning to feel like a comedy show. I ask Alexa tell smart trees multi color or any other options and 3/4 of the time she says something to the effect of smart tree not responding or for some other device. Why don’t u just make an app that u can control ur tree from. Or offer a remote control to use. I know some of ur trees u make do have a remote.
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Read Instructions with tree!
I was having the same issues as everyone else. Then I saw someone post the instructions that are included with the tree in the more recent reviews. Now everything works fine and I feel silly for not reading the full instructions. Oops lol
Don’t waste your time with this app
We wanted a smart tree. The problem is you don’t know what app the tree uses until you set it up. Poly group does not work, read reviews and don’t waste your time. I’m an architect, my husband is an electrician and we thought we could figure it out. The problem is the app is the poorest design possible that has too many flaws so it’s not a matter of you figuring it out. It’s unfortunate. So press the button for settings but keep in mind the button gets stuck after the first day. Thankfully we got our tree on sale. Read all reviews!!!
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