Dreadfully slow and buggy
I am always prompted briefly when logging in with FaceID that it's been disabled when it hasn't, and then sometimes it logs me in with FaceID anyway and sometimes it makes me use my password and turn FaceID back on in my settings. It loads like a dog, and I think the annoying prompts and pop-ups about suggested payment amounts disturb the user experience and come off as condescending.
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Jay’s Review
The app could use some changes. The app is currently confusing to make a payment. It needs to have an easier understanding on how much you want to pay on your bill.
I always set the automatic payment to the minimum amount so afterwards I can go back and pay more after I see how much I can afford that month.
The app could be easier to navigate for this particular payment.
I always set the automatic payment to the minimum amount so afterwards I can go back and pay more after I see how much I can afford that month.
The app could be easier to navigate for this particular payment.
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Love the app
So easy to use. I have notice people say they didn’t get a credit increase I did after 6 months of o time payments. They take awhile to report to credit but it has definitely helped bring up my credit a lot!
Overseas Customer Service Terrible
Lately it’s a super long hold for a phone rep if they even take the call. Last call a rep took the call after a 20 minute wait. The rep kept silent for 2 minutes. I told them I will nott be hanging up and run up their clock up resulting in their processing less calls. That got me transferred pretty quickly. 😊
I did end up with a U.S. rep and things went well.
I did end up with a U.S. rep and things went well.
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Regret
They update their website/put their website offline way too much. Every time I decide to check my balance, guess what? Website is down. I’m tired of it. I bet you can suggest that their website is down as I’m typing this cause it’s true. Also, I can’t login from app to pay off card. I have to login from a computer because it says incorrect credentials even though it’s the same credentials. So just know when you get this card, 35% of the time, the website is down!
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Awesome card
I’m not understanding the bad reviews on this card. I have numerous credit cards and when I got this one, my credit was actually good. They INCREASED my limit quickly as well, which I saw reviews complaining they never do that. The app is so easy to use and I love the cash advance options. Hands down my favorite card. Cash back rewards is awesome too.
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Great card to own
I had a chapter seven bankruptcy in 2019 . Honestly didn’t expect to get approved for this card, but I decided to apply after conceding for sure me time. Got approved for $2500 and set up my account online. It was easi and fast. After few days my card arrived and I started ising it.
Have no issues of any kind. I’m very happy with the card. I don’t know if they doing credit limit increases but I’m okay with what I got for time being. Hav another 9 credit catds , making all my payments on time… will see how it goes.
Thank you Mercury for giving me a second chance.
Have no issues of any kind. I’m very happy with the card. I don’t know if they doing credit limit increases but I’m okay with what I got for time being. Hav another 9 credit catds , making all my payments on time… will see how it goes.
Thank you Mercury for giving me a second chance.
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OUTSTANDING
So far the app and this company have been excellent for me. I haven’t had any issues with purchases, making payments or anything. Even making purchases outside the US I have no issues this far. Thanks
Minds well say 5Stars
As long as I can log in and pay my bills. Have a good credit line, and the app stays easy to use then I’m happy. No need for a long review. Keep it simple and it does what you need it to. Let’s hope customer service is friendly, helpful and nice.
Bad business
Called twice now regarding a chargeback where a flower company charged me but never delivered the flowers. This company, now going on 90 days, has not returned my funds nor have they contacted me for important information that i have regarding this chargeback. If you ask me this credit card company is fraud!!! any other credit card would have credited your money back and conducted a dispute. NOT THIS COMPANY!!!! They keep your money and want you to pay for those fraudulent charges!!!!! Will be reporting this business!!
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