Disney+ User Reviews

Disney+
Disney+
Disney Electronic Content, Inc.

Reviews Summary

Top reviews

Leave a Review Disney+
  • Disney+ deserves five stars

    Hi please listen. Do do you ever wanna watch Disney movies or tv stows but you don’t know what do you want to watch or do you ever want options between Star Wars or Marvel? If you have that problem then I have a solution for you get Disney+! I have Disney+ and I love it! One reason why I love it is because I can have it on my tv iPod, iPad, or phone. Also if my sister is watching tv and I want to watch Disney+ then I can go on my iPad and watch. It’s awesome!! Another reason why I love Disney+ is because I can choose from so many different Disney movies or tv shows. Also I can watch all shows like Hannah Montana. Here’s one more reason why Disney+ is awesome. The quality is excellent! It’s super cheap and it’s so great. What I mean is there’s so many movies and TV shows I can watch and it’s not a lot of money. I can watch a new Marvel movie without going to the store and paying for that movie to buy it. I Disney+ I can just watch it and there’s more options! I can just watch the movie the fort so I remember and then watch that new movie so I can remember what happened before! Thanks for reading this and I hope you love Disney+ like me.
    Show less
  • Amazing! But a few things

    I wrote a review a couple months ago and they fixed things! The app was missing a couple tv shows but we’re making progress as far as getting them on Disney plus. Slowly but surely 😊! A couple problems I have is sometimes when I reload the app it won’t keep my place in the episode and I’ll have to reload a couple times to get it back to where I was. Also sometimes for no reason I can’t see the episode clearly. 😫 I really want to enjoy my sitcoms with no problems whatsoever. And there is one major problem that is getting on my nerves. Some of the shows I watch it’s incredibly obvious that the episodes are out of order. For example in Kickin’ it one of my favorite tv shows almost every episode in season two is out of order and a few of the episodes in season 3 and 4 of Kickin’ it are also out of order. I don’t know if this is a problem with just my device or if multiple people are having this problem but it is very aggravating. And it’s not just Kickin’ it I’m having this problem with a lot of other shows. For example it’s also a problem with Shake It Up, Austin and Ally, Bizaardvark, and Lab Rats. If it’s possible I really hope you can fix this about the app. Other than that totally love it!!! ❤️
    Show less
  • Good content but the app is very buggy

    The have a lot of great stuff in the app but the app itself has a lot of bugs. When the screen pops up that says new episode, I try to press it but it does nothing. While playing a video, you have to be careful where you touch or else it will exit out of the video even if you touched nowhere near the back button. The play button buffers. Not the video, but the button itself. There are times when I want to pause the video/movie and I can’t because I have to wait for the play button to buffers. Sometimes the app just crashes for almost no reason. I’ll be watching something like The Simpsons and the app will just crash. Don’t get me wrong, it is not a bad app, it just needs some major improvements. They do have a lot of stuff on there. I personally have watch led a lot of their classic movies and the Disney+ originals. I recommend The World According to Jeff Goldblum and High School Musical: The Musical - The Series (i am a big High School Musical fan). I think Disney just needs to make some much needed changes to the app and fix all of the current issues. Also, in my opinion, they should add some of the ABC shows like Once Upon a Time or Blackish or Marvel’s Agents of S.H.I.E.L.D. They should also make certain shows like The Simpsons the original aspect ratio. With certain older shows and movies, you miss some key details showing it in a 16:9 aspect ratio rather a 4:3 aspect ratio.
    Show less
  • Great service bad app

    As a streaming service Disney plus is very good but as an app it is bad. This is not a review of the service but a review of the app. One of my points for Disney plus being a bad app is that it crashes randomly and will not open for a bit after it crashes. Recently my power went out and since I had a lot of stuff downloaded on Disney plus I thought I would watch that until my power got back on. But when I opened the app it went to a dark blue screen and then crashed I tried again but the same happened. Then I tried to restart my iPad and try again. When I opened up Disney plus after I restarted my iPad the same thing happened. So instead of using Disney plus I had to use Netflix. When my power got back on I had to delete Disney plus and redownload almost 100GB of shows and movies. The reason I’m writing this is because just now a few days after I I redownloaded Disney plus and all my shows and movies the same thing is happening I thought it would be solved with the new update but no. I have not found any way to stop this and I am very mad. Disney plus needs to put more work into there app and it’s quality control. If anyone from Disney plus is reading this please help me and thank you to every one who has read this.
    Show less
  • ADD MORE CONTENT !!!!!!!!!!!!!

    There is a lot of great old shows and movies and some new stuff but I would really appreciate it if you would add more new stuff like Gabby Duran And the Unsitibles, Bunk’d, and The Owl house. I think these are shows that the targeted audience of Disney plus like to watch. DisneyNOW has all these shows but sometimes there isn’t the full season of shows that are slightly older and it never works very well. I love that you have National Geographic shows on it because I cant really watch those any where else except for the National Geographic channel and a few on Netflix. I really enjoy watching the shows that you do have and I would really appreciate if you would add more Disney Channel shows. Please tell me why you do what you advertise and don’t let me watch all the Disney shows. I got Disney plus because DisneyNOW didn’t have very much content of shows that I didn’t watch very much but Disney plus doesn’t have most of the shows I do watch and now I have nowhere to watch Disney shows because it is almost impossible to get DisneyNOW to work and it is even harder to find Disney shows on the internet. I am begged you to PLEASE, PLEASE, PLEASE add more Disney Channle content. It would be really appreciated by me and a lot of other people my age. Also please make the internet on DisneyNOW work, it is driving me CRAZY!!!!!!!
    Show less
  • Nice content but needed update...

    this review is more geared towards the developers...I love and appreciate all of the disney content on this app but the app seems to only push specific series and not any that are tailored for my experience. It would be much better to see suggested series or movies instead of the same few disney originals that Disney wants to push so often. It makes it kind of hard to see or consider watching all of the content that is on this app unless I specifically search for a title to watch on my own. Along with this, I have had the same problem with this app since the day that I’ve downloaded it and i’m hoping this bug gets fixed soon...Every time I press the reverse/forwards 10 second button the movie will reverse/forwards to where it needs to be, but the loading animation would stay on the screen. The problem with this is that it prevents me from pausing or reversing/forwarding any other time after this one time because the loading animation would still be on the screen if I attempt to do so. The buttons do not reappear. It doesn’t obstruct the view of the streaming media and it’s only there when I tap to attempt to pause but it prevents me from taking any other action after i’ve done it once before. I hope mentioning these things has been helpful and I look forward to this bug being fixed soon.
    Show less
  • BLUE SPIRAL OF SLOW and bugs...please fix

    Have a 150+ Mbps internet connection and think Disney + should work fine when you pay for it? Yeah, me too. However, the app is buffering nearly all the time and sometimes stops in the middle of shows to show the “BLUE SPIRAL OF SLOW” as the app attempts to catch up. I have tried uninstalling and reinstalling, closing and restarting the app and device more times than we care to keep track of, checking for updates and...oh yes, I would think a minimum 150 Mbps download should be adequate for an app that requires 5 and 25 Mbps for HD and 4K playback, respectively, but who knows? Also, as an added insult, try using the forward or backward playback arrow just once in the app to skip ahead or back a few seconds and you will incur the wrath of the blue spiral for the rest of the episode that you happen to be watching. I might expect such problems from lesser apps, but naively thought Disney would have fixed them early on...and yet here we are. I have asked before (to no avail) and shall ask again...please fix the problems! You get 2 stars because the content is and would be nice to watch, but the bugs in your app for both iPhone and iPad make it difficult to enjoy.
    Show less
  • Decent app, security not so great

    My issues with Disney+ was that my account got hacked, the password was changed and I changed it again after realizing it was hacked. However, THE EMAIL WAS CHANGED TOO! WITHOUT ME EVEN KNOWING! How that was possible, I don't know. After calling customer service and being on the phone the first time, we changed the email and password, only to find out by the first not helpful representative, that they don't give the option to sign everyone out even though you are the administrator of the account, so changing everything was pointless. He basically states that the people who hacked the account will still have access even though I changed all of the login information. I was ready to quit the whole Disney+ until I called customer service again the following day and spoke to Shay, her kindness and helpfulness convinced me to stay with Disney+. She revoked the account immediately and then helped me make a new account. One thing that should be added is better security. For someone to take over my account so easily and change the email and password was a horrible experience. Another thing that should be added is being able to log everyone out as an administrator of the account. The app is decent because of the shows it offers, I do not encounter any buffering and so on; however, the security and privacy isn't that great. .
    Show less
  • Surprised

    Update: So somehow as you watch content it is saved into documents and data. I have no content downloaded within the app but somehow over 6GB of documents and data?? Also it shows multiple episodes downloaded in the storage setting view of the iPhone that aren’t downloaded within the Disney plus app itself. After deleting those episodes that aren’t downloaded but somehow are, there was still over 590MB of documents and data. I deleted and reinstalled the app and it had mere kb of data. As I start watching content again, the documents and data keeps increasing, what gives? I have tons of other streaming apps that don’t do this, it’s a major hassle, please fix!

    Original review:Lots of things already available. The menus and selection content loads quickly and the playback quality is very good. Also tried it on the Roku and it also looks way better than every other streaming app I have. Things load and begin to play quickly. They have a search function but they also have multiple ways of categorizing so you can get to what you want pretty quickly as well. So far it’s working and looking great, have to see how it does when millions of people are using it at the same time.
    Show less
  • Love hate relationship

    First off I love all the amazing movies from the past and The Mandalorian Is soooo good! But recently the customer service has been sub par. On all my devices, as of two days ago after the few months it has been working fine is no longer working when on my home Wifi. Restarted router, uninstall reinstall all apps and support says it’s a WiFi issue. To test that theory I wold start a vid on data then quickly switch to WiFi and it works fine... I would even Fast forward/rewind pause and play to make sure it wasn’t just saved buffer and it all worked just fine. When I would exit out and try to resume the vid it then gave me an error message saying not able to connect... all customer service continues to do is say it is something on my and even after stating the facts then has yet to respond or give any details even requested a call back they said some one would respond in 10 days... My computer can stream just fine when on WiFi when I stream through there website so this is another indicator this is an app issue but no one wants to look into it or address this it seams. If they would make more of an effort I would not write this review. 100 some bucks isn’t a big deal for a year but it’s the principle of lack of accountability and assistance. A few other friends scattered around my town and local towns have had the same issue...
    Show less

Alternatives to Disney+