Leave a Review Disney+
I’m so happy my fam got this! But...
So my family has gotten this and it is a great app! But the only thing is a minor bug. So I was bringing our iPad on a car trip, and before we went, I downloaded some episodes of my favorite Disney TV show so I could watch them offline in the car, and I stared watching them on the way to our carpool mates, and I noticed that it wasn’t as smooth as it was supposed to be... So I just thought, “Oh, this happens all the time with Netflix, so it shouldn’t be a big deal with this. I can fix it later.” So we dropped the iPad off at our house, and a few hours later, we came home, and I started to watch some more of the show, and it was still... Grainy, if you know what I mean? So I went to my dad and asked if he could fix it, but he didn’t know how, so I tried restarting the app, but it wasn’t smooth still. I tried restarting the whole iPad, but it still wouldn’t fix. So I finally figured that if I delete the app and then get it back again, it would be fixed. And we signed in again, and it worked that time... Quite an annoying situation, but it was... Kind of an “ easy” fix, but maybe you guys could fix this problem for an update.
Thank you for your time!
FanShow lessThe iPad Queen
Nice service, app needs work
We (obviously) enjoy a bunch of the Disney content, and even some of the “original” content (like The Mandalorian) is very well done. However, the app itself leaves a lot to be desired. My two main complaints are:
1. The app always begins playing a show immediately with no buffering, but then, at exactly 20 seconds in, buffers for 5-10 seconds. This is extremely annoying, especially when you’re watching a Pixar short that is only two minutes long. Also, since the update, the app has begun buffering randomly in the middle of programs, sometimes 2-3 times in a row. For reference, we also have Netflix and Britbox, and neither one EVER stops the show at any point to buffer.
2. The lack of a working “continue watching” bar. I know that this bar showed up in the update, but it doesn’t work on either of our devices. The bar is there; it shows the programs we’ve been watching, and how far we’ve progressed into them. But when I tap on one of the programs in the bar, it nearly always restarts the program from the beginning. About once in ten times, it will restart from where we stopped watching, but those aren’t good odds.Show lessStrider1882
Fixed the Bug so YAY
OLD REVIEW:
So, I gave this four stars because I do love the app and would love to give it five stars if only this one problem would be fixed. I was initially annoyed about the no “continue watching” feature but with the update that fixed my problem. Or so I thought... when I first got the continue watching update it worked on all of my devices. Unfortunately, now- no matter what device I am on- it restarts the episode that I was on. The continue watching will show me my show and say 7 mins remaining, or something like that, but when I click on it it will load to the beginning of that episode.
This is not the worst because I will fast forward to where I was, but I do feel it is an inconvenience and would love for it get fixed. Again I would like to emphasize my love for this app and getting to rewatch all of my favorite Disney shows and movies. Please fix this little bug so I can change my review to five stars.
NEW REVIEW:
I love the app and have changed my review to five stars because the bug mentioned above was fixed. Thank you Disney+ this app is amazing.Show lessabby_b247
Good content, lots of problems!
I use Disney plus all the time to watch all of my favorite Disney shows and movies. There are a lot of problems that will HAVE to be figured out! But the one that upsets me the most, actually two or more: one; if I switch devices it will often forget where I was in an episode and restart it from the beginning forcing me to skip to where I left off. Also unlike a lot of other streaming platforms, there is no PROGRESS BAR per episode, to show how far you have watched through an episode. If you open the show it will not automatically place you in the season you are watching, you have to go and choose season and scroll to the correct one. On the mobile app there is no way to view episodes if you click on the resume watching box, unlike a lot of other platforms! My mobile device will also often not automatically play the next episode, when I was a kid I dreamed of the day it would automatically play the next episode and guess what everyone else has figured it out! I like the blue circle around the play button about 5 seconds, but it is often not there! So frustrating! I like the idea and content but the curtain should have been held as we say in show business, before release!Show lessTallyProf
Truly wonderful, but needs a few adjustments.
I absolutely love Disney+ it has brought me back to my childhood and that’s a wonderful thing to give to the world right now. All the Disney channel originals i could never find anywhere else is all right here and it makes my heart so full of happiness and nostalgia. But there’s a few issues as others have said. First, why does it have the second movie and not the first one for some titles not all but I have been noticing it with a few movies. Like with National Treasure for example, the first one’s not coming out till April 2020 what was the thought process there?! Second, when you go to rewind a movie with the touch screen in your phone it’s not accurate at all. I’ll go to a certain time take my finger off gently i might add and then it either jumps way ahead or behind of what I actually chose. Third, like others said the continued watching section is terrible why do i have to go back and search for where i was on some movies I’ve never seen, that’s just asking for spoilers just like the rewinding situation. I think with some adjustments you have yourself a truly fantastic app and a gift to the world. Thank you. 🤍Show lesszxcdfyhvbjkn
Love it but 1 issue
I love this app and have had it for a little while now. All my favorite Disney channel original movies in one place, talk about a childhood dream come true!
The only issue I have had that doesn’t seem to have been addressed in the update, is that my watchlist isn’t working right. Currently, it’s missing some shows and movies that I can look up and see that I’ve added to my watchlist already, though it’s not showing up when I open the watchlist.
The watchlist is also duplicating the items that do show up on the list. I’m not sure if this is connected to the other problem I noted above or if it is a completely different issue.
Obviously, I still love the app and have even recommended it to a few people. I just wanted to mention this issue that I am having as the other reviews I have read didn’t seem to mention this. I hope this is an easy fix, as I do think this app is great.
Disney as a company is amazing! I am so grateful that I can watch all the movies and shows I love that are more recent, while also having the option to revisit some old favorites that I grew up watching (and loving).Show lessCkcb0704
Great Service, Missing One Key Feature
My wife and kids and I love the service so far! There’s tons of stuff for everyone to watch and we’re enjoying showing them the classic movies we watched as kids. The app works quite much better now that they’ve squashed some bugs and added the all important continue watching feature.
The app is still not perfect however. After using the app more, I’ve noticed some peculiarities that don’t make much sense. The first is that when someone watches something on their profile, it will often show up on the continue watching list on my profile even though I’ve never watched that show on my profile. This happens quite often with my son’s episodes of Mickey Mouse Clubhouse. The other weird thing I’ve run into is that Moana can not be found on a child’s profile. This means my 5 year old who loves Moana must have an adult account that is more difficult for her to navigate in order to watch her favorite movie on the service.
Overall, we’re very happy both with the service and the app. Once a few minor tweaks are made, I think Disney+ will be able to play ball with the big dogs.Show lessCaseyguse
Getting better
Addendum: They added a continue watching and a recommended for you. Increased to 4 stars, now just waiting for new content to see how it goes.
I got this app for the bew star wars stuff coming out which is awesome. And it has things from the vault, old cartoons. It has sub sections: star wars/disney/marvel etc. that being said. Theirs things to work on. Theirs no continue watching, you need to either add it to your current watch to the watchlist or search every time. And it wont always remember where you left off especially for shows itll just replay ep 1 however i havent had this issue with movies, it remembers my place most times. It freezes often requiring you to close and reopen the app(ps4) havent had freeze issues on tablet. Itll also freeze and then go back a minute replaying things as it tries to correct itself. The current library is very limited to older disney movies. As i believe other streaming oroviders have current contracts for certain movies they prolly wont be able to add them to disney+ till other hulu/netflix movies are done with their contracts example is a limited marvel movie selection. They have plans to add more shows/movies so i think itll be like netflix where they add and remove shows and movies. When its less buggy I’ll prolly give it 4-5 stars at that time.Show lesschr1scastl3
Great app but...
Here is the thing, I love Disney, my family loves Disney. Everyone young and old loves Disney. I think it’s an amazing app, with some even better features, and yes it has a bunch of glitches (which I’m not stressing about because in time those would be fixed), there are some things missing, (again could be fixed in the future, maybe something’s just need to be developed better, whatever the case may be). Those things don’t bother me. This is what I don’t like...,,
...The majority of the people who’ll be using this app are people who aren’t tech savvy or children. They aren’t always using the most up to date device or software, some children that are using Disney plus (which o can attest to) are children using gen 3 iPads. Or iPhone 4s. Things that are Easy in the hands of children. But unfortunately the app doesn’t support those devices, as they are too old for use.
It would be fantastic if it was, I think they would have a lot more viewership but at this rate it’s very hard to use such a wonderful app on such an old device. I mean Netflix does work on things that old. Disney please consider this. Not everyone can or will upgrade a child’s device just so they can watch Disney movies.Show lessHey-Gir
Stop being stupid people just enjoy the app.
The app is perfect, but these crazy reviewers are the boneheads ..look people right now there is no feature of “what I watched last “ or history the app would slow down you want that go back to netflix and stay there.
Just because you can add 7 people to your account is does not always mean you should. You really trust those 7 people with your account info? Remember only 4 streams allowed and You have should known that you have to have control over these devices. If your password gets changed it will be your fault deal with it. Then you free phone deal will not matter at all. The movies could and will edited if Disney sees fit you should have know this. 4.3 ? No no no
5.5 and nothing else . The app engine is pure and clean cues up easy , logo guides are clear to understand and easy find. Pick Your items then play them from the largest Disney library of gems no worries 🎥🎧🎬
Before anymore stupid comments or ideas come to past here read FQA page please!
To anyone else read the fine print know what you paying for people. This pure Disney can not get any better than that nuff said . 🇬🇧🎸🔥Show lessqwbtr123
Developer Response
Hello. Thank you for your feedback. We’ve just made an update to the Disney+ app that includes fixes for continue watching and resume play. Update to the latest version and let us know what you think!
