ID.me Authenticator User Reviews

Reviews Summary

Top reviews

Horribly redundant

I have been trying to just update my address on this to actually use it because my address is out of date…. It’s been three unsuccessful days. I have had to upload my id 4 times and it still wants me to upload it again even though it’s “verified” whatever that means in my wallet. I can’t change my address because the 4 government issued ids I have don’t meet the requirements for some reason. I tried to do a video call and they just rejected the call because one of the three ids I had uploaded was a hunting and fishing license. Can’t get ahold of any actual humans…. Have fun with this headache of an app
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Bogus app

This app is the worst ever created no help any where this stupid iPhone puts up this content blocker and you can’t use it all thi frivolous technology to make things complicated it’s absolutely a waste of time we shouldn’t even have to pay taxes on what land that we don’t own the first person who sold and bought land for the first time is a con artist and thief he didn’t own the land if that’s the case when a person is born their entitled to a piece of land no charge becasuse that’s what the first person did it’s all fraud and all you people are falling into it
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Not American

The worst experience I have ever had in life. I have always had a job and showed the needed documentation with no trouble or delay. This app or system is faulty and has huge problems and delays. I submitted an escalation claim and the has to be the BIGGEST MISTAKE/DECISION I have to live with in my lifetime. Nobody told me that a live person will take their time in confirming my information and they have 8 weeks to do their job. So now the holidays are coming up and that live person hasn’t contacted me so guess how my holidays will be? No one will/can help since this app is 3rd party. I can’t help my situation and neither will they. Happy Holidays!!!
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Useless

Will not permit me to reset password? Keeps telling me to I don’t have two factor Authentication?
I can’t get it as won’t let me open? Useless. Get through by email to HELP? Want me to email passport details. Driving licence details. Date of birth. State I living. I now live overseas? Not sending NO personal details to a help centre. This needs sorting. I NEED ACCESS TO MY VA INFORMATION IMMEDIATELY!!!! Hope AMERICAN VA CAN SEE THIS!!!
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Unemployment Florida

Horrific this is the most unsecured and dangerous app and processes ever created. This is a horrible tactical process that the governor in acted to kick everyone off the unemployment system. This should be reversed by the governor immediately. This is a crime punishing hard working business owners trying to make it during this pandemic. I am a honest hard working small business owner trying to do everything correct and cannot get back in to my account. This has caused me to lose my payments from unemployment that I have worked hard for my whole life. Taking away the help that has been granted to us by the cares act. The governor of Florida should be removed immediately. Recall the Florida governor.
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I’ve had good experiences so far, however I have a question..

My husband was contacted by someone claiming there was a grant available called the “Home Care and Family Support Grant” sponsored by IDme. Asked for his IDme login info. Even said if he didn’t have an IDme account they would set it up for me. It was all through Facebook messenger and you pay the shipping and through fedex you will receive your money. Went to the trouble of sending videos of someone counting money using a machine but didn’t show their face.

This is a scam right?
Has anyone else heard of this?
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This Website is a Joke

The easiest possible process in all videos, shouldn’t be a struggle.. Unable to upload ID photo because it only offers me the option to do so if I am a nurse, military, alumni etc. Contacted support about 11 times, get a robot that send you links each time with a generic email advising me to do the same thing I’ve tried to do 20x plus. Lame.

If you’re bored and feel like cranking your nervous system, have some old boards you’d like to karate chop but need to get angered first, or haven’t had the balls to let that one special person in your life know how you really feel because your too zen to say so.. then this is for you.
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My review Age 60 female

This app has been a nightmare! I am not computer friendly. I am still trying to get the hang of it. And I find the instructions lacking and maneuvering painfully difficult. Being somewhat forced to use this site by my need for government assistance to help me pay for internet services, has seemed very time consuming and frustrating. I still don’t have approval and I don’t know what to do. My provider Cox Cable acts hopeless and unsure. There are no real people to advice it seems. Just AI helpers, who don’t understand my questions. I hope everyone else is more capable than I ! Or God help us all.
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Tech

Amazing job done well I can’t believe how simple this I going to make my life in on going we applications that is required by some of which is everything we have to do with evolving in American revolution technology is is far fetch an most definitely gone an done beyond the imagination on human espext
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Awful please fix or remove from App Store

It won’t let me do anything. I keep having to go around in circles and can’t get anywhere. Another way to hold up paying people. It’s very difficult to navigate and confusing. I don’t know who idea was this app purpose. Complete waste of time then it has nerve to send advertisements for shopping to my email huh fix my taxes punk site. I don’t need no shopping advice just taxes straight. Then irs site won’t let u verify and they keep you on them dumb phone numbers only to hang up on you.
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