I’ve been trying ID that me
Do you know an appointment tells you to use this application to get verified and ever since I’ve tried I’ve never got a response back or have them verify my identity to get my unemployment within 72 hours it’s a shame that they tell you to come to this website and it doesn’t do what they say they’re going to do how do you spec to get anything done if a company like this takes forever to respond back to the peopleOr to get things done correctly so how do you spec me to read this app or website if it doesn’t do what it says it’s gonna do
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Unemployment verification
I'd.me verified me on the 7th of may and still hasn't sent info over to unemployment! I haven't received any income in two weeks already going on the third week now! I've emailed support more times than I probably should have and have only received two back both of them saying someone would contact me shortly! How am I supposed to feed and keep a roof over my lil girls head without any money? I'm going crazy not knowing what we are going to do! I didn't want to give a star at all because of this and the fact that support has done nothing tonrwaove my issues!
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Okay
Please
They still have not verified me. I’ve verified twice.
This is the worst encounter I’ve ever had with any website. I waited a total of 10 hours. I had two video calls and have not been able to proceed with EDD because they won’t verify me. I gave them all my credentials. I even recorded the second session as proof that I completed the referee session. They’re making it impossible to continue with my EDD. I’ve contacted their support on Twitter and they said they would get back to me via email and have failed to do so. Their wait time is between 3-5 hours and I’ve done this twice already.
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Phone number basically determines my identity?
I’m uploading all the documents required and putting in all the information required. I have had a change of phone numbers and I no longer have access to the number and I currently have not gotten new service. Ive tried every number I can think of and it has denied my identity every time. How?! Im literally providing important primary documents and uploading real time selfies of my face to prove its me but a phone number error can cause for my entire process to be denied and rejected? This is frustrating me and its delaying my process to be able to receive my unemployment. I have bills to pay and I feel like this is being taken as a game! Please fix this!!
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Useless
If I could give it 0 stars I would, this app is useless. It doesn’t let you do anything after you sign in other than: add another account, setup facial recognition, or to rate the app.
The “help/Support option sends an email that they return with an auto generated reply apologizing for the delay and that you request is important to them. I’ve gotten 5 of those automatic emails thus far and it’s been holding up my DES for 3 weeks now. They claim to have 24/7 support, yet they do not. We are simply at the mercy of a system that cannot handle such a large volume of requests/functions during Covid-19 and this is hurting a lot of families. I don’t know what else to say or do at this point other than to plead for them to stop adding new requirements in the middle of this difficult time that causes further delays, I completely understand why these policies are in place but they need to properly function and they simply can’t. Another added stress to everything else happening lately.
The “help/Support option sends an email that they return with an auto generated reply apologizing for the delay and that you request is important to them. I’ve gotten 5 of those automatic emails thus far and it’s been holding up my DES for 3 weeks now. They claim to have 24/7 support, yet they do not. We are simply at the mercy of a system that cannot handle such a large volume of requests/functions during Covid-19 and this is hurting a lot of families. I don’t know what else to say or do at this point other than to plead for them to stop adding new requirements in the middle of this difficult time that causes further delays, I completely understand why these policies are in place but they need to properly function and they simply can’t. Another added stress to everything else happening lately.
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I cannot print the words I would use
This is the worst app I have ever experienced in my life first of all someone not me entered my name incorrectly and I cannot edit it so of course I cannot verify my ID because the name is wrong my last name is hyphenated the two names are not my middle name and last name
Second I can’t get it to work from my mobile phone so I have to use my computer
Third there is no list of what the error codes mean and there is no help other than a botThat is programmed with about three sentences
I have been working on this thing three hours it’s never gonna work and of course TRWC doesn’t have a number you can call not that they’ll ever answer they’re too busy are you get us there were too busy recording and there’s no one here to help
What a great scam to avoid paying unemployment
Second I can’t get it to work from my mobile phone so I have to use my computer
Third there is no list of what the error codes mean and there is no help other than a botThat is programmed with about three sentences
I have been working on this thing three hours it’s never gonna work and of course TRWC doesn’t have a number you can call not that they’ll ever answer they’re too busy are you get us there were too busy recording and there’s no one here to help
What a great scam to avoid paying unemployment
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Hooray it’s not Google!
App works smooth, probably the number one factor and best factor of all is it is not a google product! Website is quick for uploading documentation for verification are use for the VA in the military purposes but I also use it as a regular second factor authentication app. I’ve had the app for sometime now I have never had any issues whatsoever, never received an email making me feel like my PII is not safe or been breached, I feel safe with my information being where it’s at for verification purposes. Even Apple uses their verification for security purposes as well as the government. I wish they would implement a password generator and storing within the app would be amazing too!
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Over and over and over and over again......
I have been trying for 4 days to get verified, I understand they have to do certain things to help stop fraudulent claims, but for us people who have ligitimate claims, it’s crap !! I have repeated the process over and over and instead of having enough reps at ID. ME to help those who need help, you have to wait on hold for 5 hours plus, yes, 5 hrs. ,and pray you can get thru (which I cannot), why do I have to loose money? So far it’s been 2 weeks worth of benefits, going in 3. It’s definately not fair !!!!!
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This app was clearly made to stall benefits not prevent fraud
This app is being used by certain states to create a road block and prevent people from getting unemployment benefits. They claim to prevent fraud. The thing is it’s complicated and has taken me an over an hour and I’m not sure if I have completed the verification process. I just get stuck on one page. No prompts or anything. When you verify by email you are sent to a shopping section. Nothing to do with government ID. Anyone who isn’t tech savvy will surely give up and not finish the process and go without benefits this children going hungry utilities not being paid. This is unacceptable. Most elderly people have never downloaded an app or had to upload a selfie video.
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