Leave a Review Cannondale
Promising
I like the app so far, especially the live speed, but it doesn’t seem to match the distances I get with Map My Ride and a different GPS app. The speed seems too high and the distance too far. It’s about a half mile too fast it seems. Not sure how to fix that. Also, the upside down 8’s make me crazy.Show lessJ-Sh
Developer Response
Thanks for the feedback. Please contact us at support@cyclingsportsgroup.com so we can look into speed and distance differences you're seeing. Enjoy your cycling!Used to be OK. Now nearly useless.
I have two bikes that use this app. On one bike, it gives the speed and distance at about 1.5x. So when I’m doing 10mph it says 15. I go 5 miles it says 7. Useless. On the second bike, it was fine until this update. It doesn’t sync my rides to a map anymore. When I’m stationary it says to move the wheel to wake up the sensor. I do that and it says rides will not sync until the sensor is stationary for five minutes. Useless again. Please fix.Show lessJRF_IV
Developer Response
Sorry you're having trouble. Starting with v3.0, to get GPS (map) tracking you must open the app and press Start in the Ride screen. See this article explaining the Ride recording changes in v3.0 https://cannondale.zendesk.com/hc/articles/4404703177623 . Please contact us at support@cyclingsportsgroup.com and we'll help with your one bike's speed problem and any other questions. Enjoy your cycling!Needs an End ride feature
The app has a problem correctly logging completed rides and I think that’s due to the lack of end ride feature. The current end ride and switch bikes feature isn’t enough as is.DaintyThug
Developer Response
Thank you for the feedback and great suggestion. Please check out our just released v3.0 update. It adds Start and End Ride buttons and more. Enjoy your riding!Great App for enthusiasts.
This app provides motivation to riding and has had some great updates through the years. I enjoy the auto-pause feature recently added. Out of curiosity is there any easy way to end a ride or is the method when you go sync? I’ve not found a good way to end a ride outside of “End Ride and Sync” on the activities page. I would love a plain “end ride” feature added to the main page with the speedometer. I’ve not found any use for the “End ride and change bike” option that is there. Thanks for the assist.Show lessknecoli22
Developer Response
Thank you for the feedback and great suggestion. Please check out our just released v3.0 update. It adds Start and End Ride buttons and more. Enjoy your riding!No Time of Day Display
Would like to see actual current clock time!MuDelta314
Developer Response
I hope you are still using the app! We do have time of day as a data field now. Hold down on a data field in the app and you can add it to your screen. Check it out!Frustrating
Not a great experience. The app asks for my wheel size each time I start it. It also does not always sync a ride. I rode for 11 miles today, tried to sync it several times and it does not show up.BPSKIBUM
Developer Response
Very sorry. That does not sound normal. Please contact us at support@cyclingsportsgroup.com so we can help find and fix the problem. Enjoy your cycling!Not logging my entire ride
Needs improvement - doesn’t log entire round tripsUsing for years. Works great
Don’t close the app
If you close the app it will not save your ride. Even if you have been riding for two hours straight, for some reason it doesn’t save your ride. Cannondale there should be periodic saving. Also, upside down 8 is distracting.TIGERstyle
Developer Response
We're very sorry for the trouble, but that does not sound right. Please contact us at support@cyclingsportsgroup.com so we can investigate with you.Love the app
I wish it had Apple Health integration. Also the number 8 is upside down on all the gauges while I’m using the app. Not a big deal, just looks funky.sehtam
Developer Response
Thanks for the suggestion. We're always working on new features and improvements. Please contact us any time at support@cyclingsportsgroup.com. Enjoy your cycling!Updating my review to 5 stars
There are a lot of fitness apps out there but this one is the most accurate. It is easy to use and track incline, speed, and calories accurately. There are other apps out there that give you more of a full fitness picture but this ap is all about the bike workout. It’d be nice, since they partner with farming, if the ap could create routes but it does track routes. Just make sure your location tracking and Bluetooth are both on.
Updating my previous review because Cannondale tech support was awesome and my issue was user error.Show lessLissaZimm
