Leave a Review Ignite HomeConnect (WiFi Hub)
Baadddd
Doesn’t show active timejhdhdhdhhdhd
Very bad experience with Wi-Fi connectivity and not user friendly app
Very bad experience with Wi-Fi connectivity and not user friendly appNoConnection_Rgrs
Always loses connection
Since getting this we lose connection just about every day. Sometimes for a few minutes sometimes it’s off and on for hours. It’s out again now. It’s a pain and not recommended.cmcl73
Can’t sign in
On startup sign in just redirects to download the app again.bvcxz1
Yuck
Wifi keeps dropping from streamingdiesel 01
Developer Response
Sorry to hear about your issues with the service, have you had a chance to contact our technical support team? ^zfPC wifi not great
Not impressed when it works it works fine but when it drops you continuously have to go to app to find out what the heck is going on with your PCD. Sfetcos
Developer Response
Hello, can you share more details about your problem at https://communityforums.rogers.com? ^zfInternet devices keep freezing
Very bad signal always freezing I never seen a worsts service like this one .Balwinder Sandhu
Developer Response
Sorry to hear about your issues with the service, have you had a chance to contact our technical support team? ^zfNeeds a lot of work still
The app is functional but not the best. I know it’s free, and I don’t know the process required to build an app, but for a multi-billion dollar company like Rogers, I expect a LOT more in their front end user experience.
The app crashes occasionally
The app is s-l-o-w
Not easy to identify devices on your system-which iPad did I just disconnect from the WiFi?
Doesn’t allow you to restart tv box remotely
Did I mention that it’s slowShow lessflingwing_paul
Developer Response
Thanks for your feedback! We deeply respect your advice, and we will try to combine your feedback with our R&D, in order to provide better products.^zfNot very good
When ignite goes offline, then the app does not work. You cannot reset the box when not connected to the wifi. No connection to box remotelyZigma99
Developer Response
Thanks for the app review. The modem must be online for the app to see/connect to the modem. When the Internet goes offline, it's most likely a signal issue etc., so you can try a manual reboot. However, when the modem is online and you notice a degraded performance etc., you have the option of rebooting the modem through the app. We appreciate the feedback, it's quite helpful to keep improving the app experience. Cheers! /MoinStupid mom blocks my wifi
Shouldn’t be a thing where my wifi can be blocked
We should ban parents from this app and I’d give it a 5 starPureboss99
