Very nice ride
Very nice smooth ride , you can ride inside the boat or outside the boat and we all took a nap. Make sure to bring a blanket and a pillow. When we came back on the returning ferry, we were wet and we froze the whole way. Make sure you accommodate that the ferry will have a central air AC that works very well. Don’t be late be an hour early! Love PR they do everything with such class and respect!
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Not user friendly- needs work.
As an annual pass holder for the Potomac Water Taxi, the app leaves a lot to be desired. Disjointed ticketing and schedules. Why is there a separate listing for Cherry Blossom Water Taxi (March - Apr 15 departures) - buried deep in the app - and another listing for Water Taxi beginning April 15? A central schedule that doesn’t require walking through a ticket purchase would be very helpful. Bring back morning departures from Alexandria, late night/post-concert departures from the Wharf, and the Baseball Boat!
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Response from developer
Dear, We apologize for this inconvenience. That would be great if you can email us your annual pass information or your issue detail to apps@hornblower.com. We will help you. Best,
Not useful if you’ve already bought tickets
I don’t know why this is rated so well. I can’t even get to the screen to log in. And I can’t link my tickets that I already bought, even though I entered my email. Useless. Going to uninstall right away.
Very happy
I see a change in my credit score
Apple Pay broken
Normally when you use Apple Pay, the chime you hear at the end after it says “Done” is the end of the transaction. When I use it, it simply brings me to a billing information screen to enter name, address etc., where no matter what information you enter it won’t let you hit “Pay now” at the end (it’s greyed out)
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Great experience.
Have had so much fun on the
Sacramento river cruise,met so many nice people. Definitely doing it again.
Sacramento river cruise,met so many nice people. Definitely doing it again.
Buying tickets!
Have never been able to purchase tickets. It won’t let me put card information in. I have deleted the app and reloaded it a few times with no success. HELP! Forget it.
Doesn’t log your tickets or add them
After purchasing a ticket through the app, you can’t find it in the same app. Be careful if it shows it right away, it won’t be there a week later. PRINT YOUR CONFIRMATION EMAILS BECAUSE THE APP DOESNT STORE YOUR TICKET INFO.
City Experience app
Poorly designed and not even complete. Have a hard time buying tickets and changing credit cards, not user friendly. App doesn’t let you give a less than positive review. No option for Steilacoom WA ferry when trying to correspond with City Experience and it takes a long time to load. Need better designers.
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Excelente servicio
Muy agradable su gente
