Spam App, not a transit app
It’s designed to spam users with advertisements. Compared to the real transit app such as DC’s, this is just trash. Just use the mobile website instead.
Crashes when buying ferry tickets
The app crashes when trying to buy tickets for the Criss Bay ferry. I submitted crash reports but never get a response.
Can’t buy tickets 2 weeks out?
Can but tickets for January 2nd for Puerto Rico ports. (Obs.: its December 20th)
Poorly designed
Doesn’t update tickets if any are added or removed, doesn’t show QR codes on primary ticket page but rather emails them to be displayed by email, defeating the purpose of the app. Auto-restarts and re-opens itself in order to persistently track location despite it being disabled outside of the app being open.
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Broken App
What type of an app is this? I purchased a statue cruise through the app and received a ticket through email. However, the ticket never appeared in the app. I tried to manually add the ticket with my confirmation number and it says, “found your reservation”. Trouble is, it never finds my reservation and populates it in my tickets.
So, I will just print out a copy of the ticket and bring it with me during checkin. App is completely useless for ticket management.
So, I will just print out a copy of the ticket and bring it with me during checkin. App is completely useless for ticket management.
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Iphone se 2020
I am stuck on the location services page that appears the first time you open the app. My screen is not big enough to show the buttons at the bottom of the screen
Useless
Downloaded the app a dozen times on my iPhone but can never get past the enable location page because the “location” button is below my screen. Can’t shrink the page to reach it or scroll up to reach it.
Poorly designed app access
This app is very awkward to use. E.G., If you search for a ferry it takes you to directions with no hot button to buy a ticket. You have to hunt through the drop down menu to find it. Other annoying elements to numerous to waste my time on.
Issues with the App
I couldn’t change my time for our statue ferry cruise online so i downloaded the app and when i go in to enter my confirmation number it does nothing so i’m not able to view my tickets and make adjustments
Nothing but problems
I’ve been using this app for about almost two months, and have only successfully been able to buy a ticket once. I just get an error over and over again. Having to walk down to the ferry dock every time I leave my island is getting to be a pain in the rear. Very disappointed!
