Re-sign in to get app working
When the app isn't working with infinite loading, try signing out and re-sign in. It would make the app working.jeiwukkk
App is worthless
The app won't allow me to make reservations for restaurants. I've paid THOUSANDS of dollars for this resort and am told I can only make reservations through the app before the trip and nothing loads. Spinning and then results in a blank screen and frustrationDelay!
Worst app ever used
The absolute worst app and initial customer service I have ever received. You have to wait for about two minutes per screen and then when you get to dining for example it’s totally blank. On first entering I could ‘find reservation’ which was great. Now it is asking me to confirm reservation number. I enter the confirmation number emailed to us and it doesn’t accept it. I ring the suggested help number and am sent to some medic necklace purchasing line! Truly appalling. Not looking forward to the stay if this is the level of detail they offer.Zoewaf
Terrible, terrible app
Trying to schedule our reservations ahead of time and the tabs don't load or work correctly. So far i haven't been able to view the restaurants, reserve or schedule any excursions. I also cant find an email address to report the issue. Super nervous about getting there and everything is full. Deffo needs an upgrade or back up system so customers can schedule ahead of time seamlesslyHuj the hunlow
Use this app asap
After you book your reservation, you have to schedule all your exercise classes and spa treatments because they fill up very quick. Use the app to get your appointments!Pattypoor.
Blank Error Screen
I have tried multiple times to log in. Even after resetting my password, the app doesn’t allow me to log in. I just get a blank error message.JPai092
It doesn’t work
The app has worked a total of 5 minutes during our stay. It almost never leaves the loading/spinning splash screen and when it does, a small fraction of the features work. This app would be great if it worked!KevN196
Best experience
In the eleven years that I’ve been an apple customer I have never felt compelled to leave a review for an app or product. Le Blanc Cabo was such a wonderful experience. All inclusive, no children, a butler for your needs, and the NICEST staff you will EVER come across. I got to try food and drinks I might not have tried at home that’s to the different restaurant options on resort. I also loved that you could book excursions through the app which was nice to have as an addition option. I had the time of my life here and I don’t want to leave.tmect
BEWARE! Super unreliable app.
Beware the app is super glitchy. It constantly loads non stop after every click. Also made reservations at night the next day the app did not save them and told me I did not have reservations. Make sure to call and confirm whatever you do on the app. Super unreliable.Bloodyfishin5
App is sluggish and buggy
This is just a review of the app, not the hotel itself.
The app is slow and buggy. I’ve had to uninstall/reinstall the app to get it to work correctly.
Other issues:
- If you tap on an event in the planner to view more details, the ‘X’ to close the view is the same color as the top margin, so you can’t see it. You end up fishing around the page until you find it to continue.
- Many pages are very slow to load.
- Selecting a particular hotel isn’t very intuitive. You click the name at the top expecting a dropdown, but instead a scrolling selector appears at the bottom.ts1138
