Crap
This app is probably the worst app I’ve ever tried using! It takes FOREVER to load and then you’re not able to do anything on it. Everything is blank. And my reservation information is completely incorrect. It says my reservation is at a completely different resort, not in Cabo, but in Cancun. Needs SERIOUS work!!AshleyUrso
Unable to make reservation
After logging in I am unable to view any restaurants or make any reservationsmapy9183873
Slow and never works
Slow and constantly hangs in the loading screen.Achon94
Terrible app
I’m not even to the resort and this app, as many reviewers have said, is USELESS. it takes like 5 minutes to load and then it crashes frequently. What dinner reservations, WHERE? You are letting this app cause reputation damage. Fix it or cut it!don't kids g G G Ed hi k K oj
Freezing
The app worked right after downloading and just stopped and spins upon opening.Expgirl
Glitchy and slow
Great ideas in the app however the app is really slow, glitches a lot, or just completely fails. Have spent way too much time trying to confirm my trip. Back to the drawing board La Blanc, your app needs some major work!
Used on iPhone 12 with latest 15 iOS updatesamrobjones
Great resorts, terrible app
This constantly freezes on iOS. Cannot see our appointments or even menu options, just the spinning circle of worthlessness.MadameMoodle
The App is terrible
I love the resort, but this review is for the app. And it’s awful! It hangs constants. It was impossible to add guests to the reservation until we got to the hotel. We couldn’t make reservations with it successfully for restaurants, we had to call. And the restaurant menus were all several years old. Useless! It would be better if there was no app so employees would stop telling you to “use the app” all the time. The barely working awful app.Tourette69
Great resort but app is useless
Filled out all sorts of forms to “pre-check in” none of them worked when I arrived. On site the app would seldom open and when it did nothing worked. Couldn’t call the butler, book food, or a spa visit. Completely frustratingLgilvar
Slow & Buggy
This app is not helpful at all. The screens do not load, the app constantly switches between resorts, does not let you book anything, and when a screen finally does stop loading, the page is blank. It’s basically useless. Latest version, iPhone 11.NorthwoodsMTB
