Pharmacy times not current
My Dr called in prescriptions after a televisit at 5pm. I got the notification that 1 script was filled, but not the other. I looked at pharmacy hours-it stated closing at 9 pm. I had a severe allergic reaction to poison ivy. At 7:42 I called to see if the steroid cream was unavailable or what the issue was. The tech stated, “it’s in my queue, I’m getting ready to fill it.” I said good, I’ll head that way, you close at 9, right? She said, “no, we close at 8.” I said the app states 9. She said, “oh it hasn’t been updated, can you get here by 8?” No, I could not as I live a ways out.
So, I suffered another sleepless night with intense pain and itching.
Most stores stress that people use their apps. Therefore, when they randomly change their hours, they should IMMEDIATELY update the app that they encourage their customers to rely on! I left Walgreen’s Pharmacy for this same reason!
So, I suffered another sleepless night with intense pain and itching.
Most stores stress that people use their apps. Therefore, when they randomly change their hours, they should IMMEDIATELY update the app that they encourage their customers to rely on! I left Walgreen’s Pharmacy for this same reason!
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New app for Meijers reward points
This app is not even worth a 1star. Meijers wants this place to take over the rewards points but at least you could sign in and out of the perks app to see what you had.
This app you can not even setup a place to be able to see what points you have. There are people that use these points for food and gas but I guess that does not mean anything.
Meijers should have just left things alone instead of letting someone else take over. This new app is not worth the time to get it to download because it just tells you you can not sign in no matter what you do.
People use these points to make it easier to make it from week to week but I guess this new place will lose business because it is not people friendly and more into themselves than helping people.
This app you can not even setup a place to be able to see what points you have. There are people that use these points for food and gas but I guess that does not mean anything.
Meijers should have just left things alone instead of letting someone else take over. This new app is not worth the time to get it to download because it just tells you you can not sign in no matter what you do.
People use these points to make it easier to make it from week to week but I guess this new place will lose business because it is not people friendly and more into themselves than helping people.
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Time to fix the bad issues
I love my curbside pickup at giant eagle! That being said, the app needs some fixes. I usually pay with PayPal, super reliable, but sometimes I will do that and then I will be alerted that suddenly my time slot is no longer available and I have to do the entire process again. It would be great if I was just given an alternative time slot. Also I don’t understand how my time slot would be unavailable within a minute. Seems weird. The biggest issue I have is the sale prices. You have to keep referring to the ad to know what the special price or deal is. When I choose Diet Coke it would be nice to see that it’s 3 12 packs for $12, not the individual price of $8.79. Please fix these issues. Also an add on would be super without having to check out again.
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Weekly add no longer in print and no longer on the app
I contacted GE through the app because the pdf file of the weekly ad hasn’t been loading. “Come back later” is the message every time. GE’s response was to use a different browser! So it doesn’t load on the app and I’ve tried 2 browsers. Still doesn’t load the pdf. I don’t have time to scroll through the list of sale items. I want to scan the weekly ad which is a lot quicker. Needless to say I have been doing a lot less shopping at GE. I also shop for some neighbors, so GE is missing out on 3 household’s purchases. I’ll stick to BiLo, their online pdf is available every week and they’ll mail you one if you request it.
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Digital wallet disaster
I loved the digital wallet to hold gift cards. The ability to add physical cards to the wallet was short-lived. Still, I persisted using the e-gift cards purchased through the app and stored in the digital wallet. I was a loyal user. The balance of some cards and be updated. I tolerated this. The app malfunctioned and I feared that all my digital cards were lost. I panicked, called Giant Eagle, sat on hold and eventually found No satisfying answer, but after a few days it would function again. This would repeat itself, and sometimes I would have to delete the app and reinstall it to gain regain function. It was always scary and frustrating, but I persisted. I began printing out copies of all e-cards for fear of losing them digitally. Now it has been about a month of waiting for the most recent glitch to be resolved and I am simply done with this app. They have finally burned through my loyalty. The gift cards in the wallet can’t be read, scanned, or deleted. The company sent me a print out of codes and PIN numbers from the day of my request. When I call the company there seems to be no dedication to fixing this problem. I seem to be more motivated than they are. I no longer trust the app and am reverting to purchasing only physical cards. I’m very disappointed.
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What happened to this app?
For years, the app worked great, but lately it’s giving me trouble every time I’ve tried to use it. I’ve had to uninstall it and reinstall it on all my devices, multiple times. It doesn’t want to let me put items in my cart sometimes, and sometimes refuses to acknowledge my home store as valid. Sometimes it won’t show my “reorder/buy again” list. Bottom line is, for three months now, I’ve had to uninstall/reinstall it every time I’ve tried to place an order, because it’s been glitchy every single time. When it works right, it’s a great app and a great service, but for the past several months it’s been really frustrating.
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Nice app but
How do I know WHEN my deli meat will be cut if I can’t get a time slot until the next day? Can I specify when it should be cut in the notes? Will they actually shave or chip the meat? I don’t like sliced meat. The whole point of me downloading this app at all is because EVERY TIME I go to a giant eagle after work - I’m talking weekdays after 4pm but not before 4:30 - the deli is ALWAYS CLOSED!!!!!!!! The deli meat I want is NEVER in the to go section or it’s always too much/too expensive. WHY?!?!
I’m sorry if the deli people have called off, but that’s what supervisors or managers are for. You get in there and you fill the time slots so your customers can keep their trust in you and not have to go to a different store. 😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡
I’m sorry if the deli people have called off, but that’s what supervisors or managers are for. You get in there and you fill the time slots so your customers can keep their trust in you and not have to go to a different store. 😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡
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Great app but with one problem
Great app with one of the best selection of groceries out there. Only problem is that when I want to add my advantage card to the app why do I need to sign in with email and password. Is there an option to just scan the advantage card and then it will automatically sign you in. Who knows but hopefully that will get fixed for this all in all great app
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Something has gone wrong with this app
I used to love this app. I’ve been doing curbside pick-up since before COVID because it’s such a timesaver. But this past week the app has malfunctioned multiple ways. First it wouldn’t place any items into the cart. A couple of days later it let me add items, but I couldn’t pay. Tonight I got as far as hitting the pay button- but it scrolled endless and would not go through. I hit cancel, tried again and the same thing happened. Finally I uninstalled and reinstalled the app and was able to place an order. Hopefully it’s stabilized. But I wasted a lot of valuable time trying to get it to work.
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The only thing missing…
This app is good. It would be great if it had an item locator included.
It would be nice to type an item into a search box and the app tell me what aisle it is in in a particular store. Home Depot’s app and Lowe’s app has that ability. I’m familiar with the Giant Eagle stores I shop in, that’s why I go to them. Every once and a while I get “brain fog”, and don’t know where an item is. Instead of wondering around the store like I don’t know where I’m going or what I’m doing. I don’t want to stop at the service desk with a list of items and ask “where is this”. The people at the service desk have enough to do without being my shopping buddy.
It would be nice to type an item into a search box and the app tell me what aisle it is in in a particular store. Home Depot’s app and Lowe’s app has that ability. I’m familiar with the Giant Eagle stores I shop in, that’s why I go to them. Every once and a while I get “brain fog”, and don’t know where an item is. Instead of wondering around the store like I don’t know where I’m going or what I’m doing. I don’t want to stop at the service desk with a list of items and ask “where is this”. The people at the service desk have enough to do without being my shopping buddy.
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