Leave a Review Pure Barre
Pure Barre Short Pump is THE BEST!!!
Soooo excited that Pure Barre is re-opening!!!’ You all have the best teachers and it is the most incredible work out. I have a lot of back troubles and as long as I am doing PB it really helps my back and overall core so much. My physical therapist is also a fan of her patients doing Pure Barre because it is the most intense total body workout out there... are you see results quickly. I have missed the in person classes so much and cannot wait to return! Lindsey is an amazing GM and knows every client by name... that place is where everyone at any age can get in the best shape... while having fun doing it! Thanks PB Short Pump.. best fitness community out there!Show lessDiane Malloy
Booking classes is great, PBGO isn’t.
As far as booking classes, the app is great. But like many other users, I was using Pure Barre On Demand while my studio was closed to in person classes. Since that was replaces with PBGO, which has been incorporated into this app, I’m very disappointed. This app doesn’t have anywhere close to the content that Pure Barre On Demand did as a stand-alone app. PBGO is definitely not worth the price for the extremely limited content. I’d still like to supplement my studio live streaming classes with on demand classes, but as it stands now, it’s just not worth the cost.Show lessTLT1978
Update is better but needs filters for classes
The previous app shut down and froze during classes all the time. For me the update has been an improvement for the most part. However this app update took away our ability to filter classes by length (time), instructor, body part emphasis, etc. Taking away the ability to filter to means that you have to scroll for like 100 years to find what you are looking for. NOT HELPFUL. Please restore the filters to the app.Show lessSmartielilie
What a let down, complete disappointment.
I have been a subscriber for 2+years. They just combined the “on demand” and “booking a class” apps. And now the on demand does not work and I have no access and it prompts me to buy a subscription. They are very good at taking my money diligently on May 21, but say my email has no access?? I have spent hours. Resetting my password, done it all. And when I reach to corporate I get a canned response. I then reached out to my “home” studio and they have been great, but directed me to email the company and again “canned” response..... I have tried to reach out 4 times and can’t get around the automated response. Terrible customer service. I get the gist that it is tough for studio owners to get help at corporate too, the owners would not say that though. PLEASE GIVE ME ACCESS TO MY PAID “GO” ACCOUNT. HELP ME.Show lessmama12987
Need filter option
Been using Pure Barre On Demand for a year prior to the new update app version. I am overall unhappy. Hard to find content. No filter option which the previous app had. I cannot search for class length, focus area, and new content is not list chronologically. Classes are thrown into a big group. I can only log into app with my iPhone. I cannot log into using my smart TV. Newest version. Says no account. Incorrect. Definitely needs fixing.Show lessDrNavyCRNA
I loved pure barre in demand!!!
I loved pure barre in demand. I actually just cancelled my subscription bc I couldn’t even access the pure barre go videos on my computer. So bummed!! Even before when I could access a couple on pure barre go, they weren’t organized by time anymore and it was difficult to find what I wanted. There isn’t even an email to contact them when my videos wouldn’t allow me to access them. I would love to re-buy once the website is fixed, so if a representative would reach out to me, I loved the old service and want it back. I can’t do videos just on my phone though so this isn’t working for me...thanks!Show lessktullz
From Demand to Go - upsetting
Used to use Pure Barre on Demand. Could easily pull the app up on my tv, get a 30-45 min workout and call it day! It was literally the highlight of my day everyday. The new Go app causes so much stress to find a class and to actually get the app working. Definitely isn’t feasible on my tv, doesn’t work on my iPad, can somewhat work on my phone. It’s really upsetting to be honest. Such a good thing was taken away from my life. I’m begging they just go back to demand. Also the classes aren’t as good, the demand app had a larger variety and many of them made you feel like you were in a class with everyone else. Just hoping they change things back.Show lessPaige W F
I’m a Pure Barre Addict
I finally got the GO app to work and it’s a great alternative to real class and virtual stream. I’m nearing 1700 classes not counting all the ones I’ve taken in other cities when I travel. In my opinion there is not another work out like it. Thank u for Co to using to make it better and better. It seems like you can’t get much better and then something newer comes out. Thanks to all the studios and a shout out to Pure Barre Fort Collins, my home studio as Megs and RHAYA rock! Thank you so much for making this possible during Covid - 19.Show lesspeggyguru
New app is worse for Go
As a user who joined On Demand to get me through Covid-19, the new app is so disappointing! First off, I believe the classes are organized by most viewed which is why November of last year always shows up first. How do I find new classes without scrolling to the last page? Also, there is no way to see which videos I’ve viewed. There is no way to filter by length, prop, etc. I was using the Roku app with On Demand and now I can no longer do that. So I’m propping my laptop at all angles to view old classes. And on desktop view, there isn’t an option to see my bookmarks. The last class I see is a month old, where is the new content? Please fix usability!Show lesskmacatl
Disappointing Changes Made
I’ve been a long-time user of Pure Barre OnDemand and I loved it. The workouts were the best part of my day, especially during the stay at home order. However, during this time, Pure Barre decided to completely change their system and ensured users that all of the content would be moved over to Pure Barre Go, and that it would be a smooth transition. This has not been my experience at all- after days of trying to figure out how to access my GO account, I found that a good amount of the workout videos I loved were not moved over. There is no way to search for videos and there are not the filters that OnDemand had, such as different lengths and feature focuses. The application is not as easy to use, and despite reaching out to Pure Barre for assistance 3 times, I never received any support. This was very disappointing as I’ve loved Pure Barre for years and have raved about it to multiple people, and it was a life saver during this time. I now am so fed up with how they’ve handled this that I’m cancelling my membership and going to another big Barre company’s online membership. Do better Pure Barre!!!!Show lessClay&Quinn
