User Reviews: Aloft Air Control

Top reviews

  • Something mediocre made worse

    This app is only deletable and not usable 🤮… It is not an app that can be utilized for anything. It seems like all IT personnel want to do is take something that’s mediocre and make it worse. Congratulations you have accomplished your mission.👍
  • Not good

    I’m sorry, but this new app has made flying dramatically harder. Before, I could easily request authorization. Now it’s nearly impossible. Why do people continually mess with things and make them harder than what they need to be? They need to trash this version and go back to what they had. As of right now, I cannot even use this.

    Developer Response

    Homey. We get that change is hard, but this app is rocking. We’re setting LAANC records and now doing 84% of LAANC. If you need help though, we’re here. You can hit us up any time at support@aloft.ai and our team can assist you directly. We also have a bunch of help content on our site (air.aloft.ai — where you can also get LAANC from the web :) and YouTube, like this LAANC video — https://www.youtube.com/watch?v=kVl7R0XWz2k We take our role as the leader in UAS UTM and airspace seriously. Just hit us up if you have a question. Peace.
  • Getting better.

    The new app has some growing pains but looks to better than aloft. Their tech support is very responsive

    Developer Response

    Thanks, Ralph. Much appreciated. Please reach out any time with feedback, ideas, etc. at support@aloft.ai.
  • Old all was about perfect, new app is… not

    Some improvements, but still less easy to use than the old app. Need to view several screens to see airspace and weather. Before it was in one place.

    Landscape is still weird and shows less information than portrait somehow.

    Still not much info as to what the missions tab is for.

    Developer Response

    Hi, SheriffTruman. It sounds like you have an old version. Please download the latest and a lot of what you mentioned should be taken care of. If you have further questions, we have a lot of tutorials on YouTube -- https://www.youtube.com/playlist?list=PLghwttwDCA44e-ZOn9JUlsi5X1x98BC0P -- or feel free to email us and we can assist you directly -- support@aloft.ai
  • SAVE MY CREDENTIALS!!!!

    It is 2022 and this app will not save your sign on credentials. Really?!?! Come on…. Do better. Stupidity annoying.
  • A major step backwards from the old Aloft app

    This app is noticeably worse than the old Aloft app. They haven't implemented FaceID in the new app, so every day I launch the app I have to enter my password again. They've also split the login page into two parts so it's a lot of extra steps.

    The app also "feels" worse to navigate and use. I'm pretty sure the whole thing is web views now, the animations of sliding in the nav bar and such are just not good now.

    One feature request that could save this app is to be able to reuse settings from a previous LAANC request. If I'm often doing flights in the same area, I'd like to have it save the polygon and last used duration so I don't have to zoom in to get the area just right every time.

    And also, please add FaceID back.

    Developer Response

    Hi, Aaron. Appreciate the feedback. Air Control on iOS is fully native Swift, and at the new website -- air.aloft.ai -- we have more advanced LAANC features like you suggested, including a duplicate button for those recurring authorizations. With the latest version, you shouldn't need to login again unless you logout. We saw an issue with some users refresh token, but if you're still having issues, our support team is an email away -- support@aloft.ai.
  • No Apple Watch support anymore

    I used to like checking the weather/airspace etc on my Apple Watch.
    It is no longer available on the watch. Would love to see this again. A little difficult to switch over with existing account but haven’t had any other issues I use a dji rc to actually fly and this app for laanc and conditions.

    Developer Response

    Thanks for the feedback, FrankU727, and the watch app is in the works!
  • Working for me.

    It’s working well for me, though it could use refining. A history of LAANC requests would be nice. Login with existing account worked fine. LAANC request went through without a problem. Thank you!

    Developer Response

    Hi. Thanks for the review and feedback. If you need further help on LAANC, we just put out this video tutorial about mobile and web LAANC features -- https://www.youtube.com/watch?v=kVl7R0XWz2k For your LAANC history, the full archive is available on the web at air.aloft.ai where you can search, print, duplicate, edit, sort, etc. On the app, you will see all of your current and upcoming authorizations directly on the airspace map and advisories table. Hope that helps. Please reach out if we can ever assist with anything. support@aloft.ai
  • How connect App to RC controller

    How do you connect this app to the RC controller? It doesn’t seem to make anything easier.
  • This is Horrible

    I can’t even sign in! Forgot my password an the old app but since I used Facial ID it was never a problem but now I can’t even change passwords so the new app is useless to me and judging by the other reviews it looks like I’m not missing much smh

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