User Reviews: Bristol West Insurance

Top reviews

  • only insurance company that gave me a great rate

    I know these past 6 months insurance has been increasing ridiculously high. I planned to originally get a new Kia or Hyundai and everywhere else either wanted sooo much money down or denied me for those vehicles. I ran vin numbers to get insurance quotes . Not to mention i have a horrible driving abstract since driving at 17 and im 33.. so of course i grt higher premiums but Bristol West was the cheapest for me and the process was quick and simple! i recommend them! great experience
  • Highly recommend

    I highly recommend this app, it rarely ever keeps you out of the app. Always able to log into pay your bill and check your insurance etc. over all highly recommend. Bristol west have me the best rate that I can afford here i am several months later and still have em as my insurance provider.
  • Bristol west app

    This app is perfect to view iD cards in a breeze, make a payment really easily never gives me a problem, and gives easy option to email your ID cads for proof of insurance without any problem. Amazing app never disappoints
  • Not great, not horrible

    It is insurance, so it buys you peace of mind. Customer service, although hard to get ahold of, was good, but the app is very vague. One of my payments failed, so I used a different pay method which was taken out of the account. It said I had 2 weeks to pay to avoid cancellation, but my policy was cancelled and I couldn’t reach customer service an hour and a half before the office supposedly closed. It’s great if you don’t use your vehicle a lot. I’m going to pay the extra on a different company.
  • Bristol west insurance

    When calling around for insurance Bristol west was the best price for what I wanted so I paid for 6 months . When I went to renew my rates went up , but I still paid another 6 months. Then again the next 6 months it went up again over 100 dollars. It should of got cheaper coz I didn’t have to file SR 22 any more. And so I found another insurance company . Then I get a letter stating I owe 25 dollars for cancellation fee and if I didn’t pay it will go to collections. And so I paid it. Then I keep getting I owe my premium and if I don’t pay it’s going to collections . I have called so many times, sent her copies of my new insurance and still nothing. This better not go to collections … I canceled, proved I cancelled and still nothing. I f this is how they treat people I suggest stay away from them.
  • Bristol West Review! Brittany

    Great company! Great customer service representatives! Only thing I don’t like is that it’s more expensive for me to do auto-pay! Not sure why but oh-well! I love the company so not worried about one little thing. I would recommend Bristol West to anyone looking for insurance.
  • First Time Insurance

    This app makes it easy to settle up all your insurance and insurance billing. You still have to call the customer service line to add vehicles/parties to a policy. Viewing is easy and navigation of the website is foolproof. Needs to add more features for full coverage client IE; AAA Support Directory and Mobile Quoting.
  • The easiest process during one of my most difficult times!!

    My husband passed away on May 20, 2023…yes just 2 weeks ago. The bills don’t stop. My car insurance premium was due. I knew I had to get a cheaper, more effective policy. I started looking online thinking man this is going to be a pain!! The Bristol app appeared so I downloaded it and went thru the process. I’m not much of an online/app type. Not only was the price so much better then what I was paying with the prior carrier but the process was way to easy!!! I was waiting for a road block of some sort…NOPE! I hope if I ever need to file a claim, it’s just as easy!!! During one of the most difficult times of my life, planning my husbands funeral, this was the least challenging things I have had to do. Thank you for making the process so easy for me..and a lot less expensive!!!
  • The best!

    I’ve been with Bristol for going on 4 years now.
    So far everything has been fantastic! Everything I can want from customer service! Very helpful and friendly agents!
    I’ve never had to submit a claim nor have I had a accident. So can’t judge them on that!
  • #1 No Hassle Quote, Lowest Rates & Easiest New Member Sign Up

    Well, seems the title says it all! Within 5 minutes of entering my vehicles info, along with all drivers we had a quote that was $38-$118/mo cheaper than all the big name insurance quotes. 10-15 minutes later(most of this time spent reading terms/conditions/etc) our vehicle was insured.
    If your reading this and looking for new/cheaper/better policy for your vehicle needs, what do you have to lose? For those of you thinking this person must work for the insurance company or he is one of the thousands hired to write reviews for such companies, again I will respond with go to their website/app in less 5-10 minutes you will have comparable quotes to current or other potential insurance policies and if you chose you can have your vehicle insured in less than 20-25 minutes!
    You don't have to take my word for it, check it out for yourself! Who knows, maybe that one thing you haven't been able to budget in will now be affordable with lower insurance premiums!

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