Bristol service and app
I was on hold 3 times to get my insurance and trans to get a quote I had already gotten turned into a policy. I got hung up on 2 times and the man told me it was going to be more then the man I spoke to previously. I had to tell him again why it should be cheaper including the fact that I had insurance already and wanted paperless to make it as cheap as possible. However it is nice and cheap insurance so I’ll give them 4 stars. The app is easy to navigate as well.Nillabeenz
Great company!!
I have had to get a hold of Bristol West a couple times. They have been very easy to get a hold when I call I get a person right away. The people I have dealt with have been focused on me and what I needed. They made things easy to understand I felt like they truly cared about me. I have always felt as if I was just a number to other insurance companies.HungryKing811
Simple to use.
If your like me, your constantly checking on your bills this app is so easy to use by opening it, your questions are answered. And if you need more help one call can take care of all of your unanswered questions. There services is awesome.aka nica
So we get charged more for these new updates
I don’t know who makes these decisions but when you sign up for a policy and the amount is set how can the following month you get charged higher ??? Makes absolutely no sense to me and it sounds like stealing to make up a number and send a text to the customer and say this is what you gotta pay screw what you signed up forJessyb747
Low rates and easy app
This is my second go around with Bristol West. They’ve been the lowest rate when my insurance has gone up. I had them years ago before most companies had apps and I’m so glad they have one now! It’s very easy to use, all my info if accessible and I can add my ID cards to my Apple wallet! I love the app.KeelyGMamaX3
Totally worth using the app
Using the Bristol App makes a difference when making changes to your account, it gives me more confidence in trusting a companyGilbert5.0
Easy
It makes having to pay bills a lot more easier and also being able to see your billing schedule along with other information.Ruubaee
Fix the app
Started out nice but now the app has been down and not even able to pay insurance on app. Makes me call in and do everything over the phonekoby lignt
Amazing Service
I have been through the ringer with several different insurance agents,But Miss Marshall and her team was different. Great customer service and I left there stress-free thank you ladies!CT Cattle Co.
Makes life simple
As a mom and n the go, I have no time to sit on hold. This app makes life so easy. I always have proof of insurance on hand, filing a claim took a couple minutes, payments are automatic. They take care of everything, which means the world to someone like me, who forgets everything.Trisharees
